"Kudos to the Common Ninja team for delivering both an outstanding product and excellent customer service. I highly recommend them to anyone looking for a top-notch solution!"
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"Support it's incredible: I have sent an email about a bug and the SAME day I got the fix. Outstanding support and amazing widgets!!!!!!!!!!"
"Yes yes yes. We were able to consolidate a lot of our web features through one service and one subscription. Lowered the cost of our site, looks and works great."
Why Should You Use the Support Form Widget ?
Support Form Solutions for Enhanced Customer Experience
The Support Form integrated within WordPress offers a straightforward way for users to lodge support requests, promoting timely responses and stronger customer relationships. The Support Form provided by WordPress also aids in tracking and organizing customer support inquiries, streamlining your response process and improving overall efficiency.
Centralize User Communications with Our Support Form Solution
With a Support Form for WordPress, you can centralize all support inquiries, enabling your support staff to better oversee and prioritize requests. This centralization not only helps reduce response times but also boosts the overall efficiency of your customer support operations.
Personalized WordPress Support Forms for Effective Issue Resolution
The WordPress Support Form offers customization options with fields designed for your particular business or industry, ensuring efficient data collection for addressing support requests. Moreover, personalizing your Support Form enables the gathering of essential customer insights, allowing you to refine your offerings in response to your customer's requirements and preferences.
Tailor Your Support Form with a Variety of Field Types on WordPress
The WordPress Support Form creator offers a wide range of customizable fields, from basic ones to unique and specialized formats, which allows you to tailor your form to your specific requirements and intended use. To include fields, just click on the "Add Field" option and browse the comprehensive range of formats offered. Plus, reorganizing the fields is effortless, as you can drag and drop them according to your preferred arrangement.
Simplify Your Support Ticket Management on WordPress
The WordPress Support Form offers a user-friendly solution for managing and viewing all support ticket submissions in a well-organized display. This user-friendly interface allows you to track all user communications and inquiries, enabling you to provide prompt and effective support to their requests.
Enhance Support Ticket Resolution by Receiving Files and Images on WordPress
The WordPress Support Form offers the capability to easily obtain relevant files and images from users, dramatically augmenting the accuracy and productivity of your support ticket resolution approach. This functionality is especially beneficial for gathering essential information and documentation, which helps resolve user support requests promptly and effectively.
Boost Support Form Usability with Descriptive Content and Visual Elements
By incorporating titles, descriptive content, and images into your support form, you can enrich the user experience on your WordPress website and create a more comprehensive and user-friendly environment. These clarifying form elements can lead users through the submission process, resulting in a streamlined and effective experience that enhances the probability of successful support ticket resolution.
Customize the Support Form Header and Footer
With the Support Form for WordPress, you can modify the form's header and footer to your preference, and even add images if desired. By using this feature, you can improve your brand's visual appeal and design a striking, professional form that harmonizes with your WordPress website's overall look and feel.
Keep Your WordPress Support Form Spam-Free with CAPTCHA
The WordPress Support Form creator allows you to enable the CAPTCHA anti-spam feature, obliging users to finish a verification process before submitting the form. The CAPTCHA feature assists in stopping bots and automated scripts from submitting spam content through your support form, making certain that you only receive valid messages from legitimate users.
Export Support Form Ticket Submissions to CSV Format
The WordPress Support Form creator enables you to export support ticket submissions as CSV files, allowing for effortless importation into other software or tools for analysis or integration. This functionality is highly advantageous for businesses aiming to maintain a comprehensive record of client communications and for those needing robust data analysis and reporting features.
Receive Real-Time Notifications for Support Ticket Submissions
The WordPress Support Form [creator] allows you to activate notification settings for both the support form owner and the submitting user. Arrange for automated email notifications to be sent to multiple email addresses for every support form submission, and ensure a confirmation email is delivered to the user following a successful submission.
Easy To Use WordPress Support Form Builder
With the WordPress Support Form builder, there's no need for coding skills to design and personalize your form. With the intuitive user interface, you can comfortably change the form's fields, structure, and appearance using only a few clicks. Plus, the real-time preview feature helps you keep track of your changes, making sure your form aligns with your expectations
Explore Multiple Skins for Your WordPress Support Form
The WordPress Support Form includes an array of eye-catching skins, giving you the ability to start the design process without spending time on detailed customization. These pre-built skins not only conserve your time but also deliver a personalized and professional design that harmonizes with your brand's aesthetic.
Design a Distinct Support Form with WordPress's Customization Options
The Support Form creator on WordPress offers a selection of engaging skins that can be conveniently adapted to suit your brand's style and your website's overall appearance. From customizing the color theme and font selection to adding your logo and other design aspects, you have complete authority over the customization process, empowering you to create an entirely distinctive and personalized form. This allows you to better engage with your users and make a lasting impression that aligns with your brand's image.
Ensure Accessibility on All Devices with WordPress Support Form
In our increasingly mobile-centric world, it is crucial to provide a form optimized for viewing on various devices to accommodate the growing number of mobile users. The WordPress Support Form is fully responsive and will appear great on any device. A fully responsive support form ensures that users can smoothly access and fill out the form using their mobile devices, which contributes to quicker submissions and a more satisfying user experience.
Advanced Customization for WordPress Support Form: The Power of Custom CSS
The advanced editor we provide enables you to fully customize the visual presentation of your WordPress Support Form. This versatile tool empowers you to easily tweak every detail of the support form, encompassing colors, font choices, layout, and positioning. For advanced users with CSS knowledge, direct CSS editing can take customization to the next level.
Effortlessly Embed WordPress Support Form on Your website
To embed the Support Form on your WordPress website, you can easily copy and paste the provided code snippet into your page's HTML code. The support form is designed to automatically update, meaning any alterations made in the Support Form editor will instantly appear on your WordPress website. With this efficient process, you can painlessly personalize the form and flawlessly incorporate it into your website, offering your customers easy access.
Adding Support Form to WordPress
Embedding the Support Form plugin in your WordPress website is simple and requires no special coding skills. Just copy a line of code to add the Support Form to your website.
We value our customers and offer top-notch support and quick reply times. You won’t be left hanging with a problem on your hands, we promise.
An Intuitive Editor
Our widgets come with a simple-to-use, intuitive editor that enables you to drag and drop elements within the widgets and edit them with absolute ease.
User Analytics Included
We add user analytics to each app so you can get valuable insights including the number of installations, impressions, views, engagement metrics and more!
Our widgets are fully customizable and offer a wide variety of design options for you to choose from. Fonts, colors, shapes, sizes and more — change any design element to fit your needs.
We value your privacy and rights over personal data. To that end, all our widgets are GDPR and CCPA compliant to protect your privacy. You can learn more about our
Our servers, code and API are constantly audited to make sure that our widgets are secure. We also reinforce this by creating widgets of high quality and by trusted developers.
Our widgets are fully responsive and will work on any device. In a mobile-first world, this feature gives you a strong advantage over competitors.
We constantly work to improve our widgets and add new features and capabilities to them so that you can have everything you need at your fingertips.
No Coding Skills Required
Our widgets require absolutely no coding knowledge. Edit the app to your liking, copy its HTML code, and paste it where needed. That’s it.
What is a support form?
A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.
What is the best practice for support forms?
Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.
What customization options are available with the Support Form widget?
The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.
How can I embed the Support Form widget on my website?
To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.
Is the Support Form widget responsive?
Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.
Can I change the Support Form widget’s layout?
Yes, you can easily do so from the “Templates” tab.
Are there pre-made skins that I can choose from?
Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.
Can I choose between using icons or images in the Support Form ?
Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank.
How do I start using Common Ninja’s Support Form app?
It’s simple. All you need to do is to sign up and start using the free version.
Is Common Ninja’s Support Form widget free?
Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.
What website builders is Common Ninja’s Support Form widget compatible with?
Common Ninja’s Support Form widget is compatible with ALL current and future website builders.
Is the Support Form widget GDPR compliant?
Yes, the Support Form widget is GDPR-compliant.
Do I need to be able to code to use your Support Form app?
No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.