FAQ

Provide Answers to Common Questions & Improve User Experience With the FAQ Accordion Widget

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Why Should You Use the FAQ Widget+?

Improves SEO with FAQ Accordion

The FAQ widget allows you to add more long-tail keywords to your page in an organic manner, thereby enabling you to score higher on search engine result pages.

Improves User Experience

With FAQs on your website page, you can improve your users’ experience by allowing them to quickly and easily access answers to common questions without spending time waiting for answers.

Expedites The Decision-Making Process

The FAQ Accordion widget removes the need to wait for answers and provides all the information that’s required for quick decision-making.

Multiple Layouts

The FAQ Accordion widget features multiple layouts and lets you choose the right layout for your website. Classic, clean, bubbles, and more — the choice is yours.

Multiple FAQ Skins

The FAQ widget comes with a variety of beautiful skins that you can choose from so you don’t have to spend much time on extensive customization.

Fully Customizable

The FAQ widget features full customization options so you can edit the design to fit your needs. Change the colors, the fonts, the spacing and anything else!

Behavior Management

The FAQ widget features various behavior modifications like opening multiple questions one at a time, keeping opened ones open, or opening all questions at once — the choice is yours!

FAQ Category Separation

The FAQ widget features the ability to divide your questions into separate categories for a better navigation experience. Not only that, but it also allows you to use Emojis for those categories!

Multiple Icons

The FAQ widget features multiple icons for you to choose from. Do you want a downward-facing arrow to open the FAQ’s answer? Or maybe a plus sign? We’ve got the most commonly used icons available for you to choose from.

Easy To Use Widget

The FAQ widget is easy to use and requires no coding knowledge. Our intuitive dashboard with the drag-and-drop feature will enable you to customize the widget any way you’d like to with just a few simple clicks.

Perfectly Responsive FAQ Accordion

The FAQ widget is fully responsive and will look great on any device. In a mobile-first world, this feature will put you ahead of your competitors.

Custom CSS

As with all of Common Ninja’s widgets, you can add custom CSS to customize the FAQ widget and be even more creative.

Easy To Embed

You can embed the FAQ Accordion widget on your website easily by copying a single line of code. The widget will also be updated automatically with every change you make.

Compatible With All Site Builders, E-Commerce Platforms and Websites

View all supported platforms

FAQ

Can I group the FAQs into categories?

Can I change the FAQ widget expand icon?

Can I change the FAQ widget’s text direction?

Is there a FAQ search option available?

Can I change the FAQ’s opening behavior?

Can I change the layout of the FAQs?

How do I start using Common Ninja’s FAQ widget?

Using the FAQ Accordion widget is very easy. Simply sign up and start using the free version. There's no need to worry about complicated setup or installation processes, as the FAQ Accordion widget is designed to be user-friendly and straightforward. Once you've signed up, you'll have access to all of the basic features and functions of the widget, which you can use to enhance your website and improve your online presence. From there, you can choose to upgrade to the paid version if you want to access more advanced features and capabilities. Regardless of which version you choose, you'll find that the widget is a powerful and easy-to-use tool that can help you take your online presence to the next level.

Is Common Ninja’s FAQ widget free?

The Common Ninja FAQ Accordion widget is a free tool reach with features and options. While this widget is free to use, it does have a limit on the number of views it can handle. This means that after a certain number of views, the chat button may no longer be visible or functional on your website. It is important to note that this view limit may vary depending on the plan you are using. Despite this limitation, Common Ninja's FAQ Accordion is still a valuable tool for businesses looking to increase customer engagement and improve the overall user experience of their website.

What website builders is Common Ninja’s FAQ widget compatible with?

The Common Ninja's FAQ Accordion widget is a versatile tool for any website builder. This means that you can easily add this widget to your website or store no matter what platform you use to build your website. The FAQ Accordion widget will work seamlessly with your platform whether you are using a popular website builder or something more specialized. This means you can enjoy all the benefits of this powerful tool without having to worry about compatibility issues.

How do I embed the FAQ widget into my website?

It’s very easy to embed Common Ninja’s FAQ widget on your website and the process consists of two steps:

Once you’ve finished working with the FAQ widget, copy the HTML text that can be found under the 'Add to Website' tab on the widget’s dashboard.
On your website builder, find the 'embed' widget option, place it where you want the FAQ widget to appear, and then paste the HTML code you’ve copied before into the widget.

Is the FAQ widget GDPR compliant?

The FAQ Accordion widget is designed to comply with the General Data Protection Regulation (GDPR), a set of EU regulations protecting personal data and privacy. When using the FAQ Accordion widget, you can be confident that it will not collect or store personal data that could violate GDPR regulations. This ensures that your business is in compliance with these regulations and can protect your customers' data privacy. Overall, the FAQ Accordion widget is a secure and reliable tool that can be used to enhance your website without any concerns about GDPR compliance.

Do I need to be able to code to use your FAQ widget?

No need for coding skills. Our FAQ Accordion widget is designed to be easy to use, even for those with limited technical experience. The widget features a user-friendly interface that allows you to easily customize the widget without coding knowledge. You can fully customize the FAQ Accordion to match your branding. When you're done, simply copy the provided code and paste it into your website. It's that simple!

Is it hard to embed your FAQ widget?

Embedding the FAQ Accordion widget on your website is a straightforward process. Simply copy the provided code and paste it into the desired location on your website. The widget will seamlessly integrate into your site, allowing you to take advantage of its features and functions. No technical expertise or programming knowledge is required - just copy and paste the code to get started. This simple process allows you to easily add the widget to your website and enhance its functionality without any hassle.

I have a feature request, how can I share it?

What are the benefits for using FAQ widget on my website?

There are several reasons why you might want to use an FAQ (frequently asked questions) widget on your website.

First, an FAQ widget can help provide your visitors with clear and concise information. By answering common questions in advance, you can save your visitors the time and effort of contacting you or searching for the information themselves. This can improve the user experience on your website and make it more convenient for your visitors to find the information they need.

Second, an FAQ widget can help improve your website's search engine optimization (SEO) by providing more content for search engines to index. Including a wide range of relevant keywords and phrases in your FAQs can improve the chances that your website will appear in search results for those terms. This can help to drive more traffic to your website and increase your visibility online.

Third, an FAQ widget can help to improve customer service by providing quick and easy answers to common questions. By providing detailed and accurate answers to frequently asked questions, you can help to reduce the number of customer support inquiries you receive and free up time and resources for more complex or challenging issues. This can improve the overall efficiency of your customer service operations and help to build trust and credibility with your customers.

What is FAQ accordion?

An FAQ accordion is an interface element used to display a list of frequently asked questions (FAQs) on a website. The accordion allows users to view the questions and answers one at a time by clicking on the question. When a user clicks on a question, the answer to that question is revealed below it. The other questions remain hidden, creating a compact and organized display of information. The accordion design allows users to easily access and browse the FAQs without having to scroll through a long list of questions and answers.

Is FAQ good for SEO?

Yes, an FAQ page can be good for SEO. An FAQ page provides an opportunity to include a variety of relevant keywords and phrases on your website, which can help improve your search engine rankings. An FAQ page can also provide helpful information to users, which can increase their time on your website. This can signal to search engines that your website is valuable and relevant, which can also improve your rankings. In addition, an FAQ page can help improve the user experience on your website, making it more likely that users will share your content and link to your website, both of which can also help with SEO.

What is the difference between FAQ and Q&A?

The terms FAQ and Q&A are often used interchangeably, but they actually have slightly different meanings. FAQ stands for "Frequently Asked Questions," and it refers to a list of common questions and answers about a particular topic or product. An FAQ page is usually organized by topic, with each question and answer presented in a clear and concise manner. The purpose of an FAQ page is to provide users with quick and easy access to information they may be looking for.

Q&A, on the other hand, stands for "Questions and Answers." This term is typically used to describe a format or format where users can ask and answer questions on a particular topic. For example, a Q&A forum or website allows users to post questions and receive answers from other users or experts. The purpose of a Q&A format is to facilitate discussion and sharing of knowledge on a specific topic.

Are FAQs good UX?

Yes, FAQs can be a good element of user experience (UX) design. An FAQ page provides users with quick and easy access to information they may be looking for, which can improve their overall experience on a website. By anticipating and addressing common questions and concerns, an FAQ page can also help to reduce friction and improve the user's ability to find what they need on a website. In addition, an organized and well-designed FAQ page can make a website feel more professional and trustworthy, which can also improve the user experience. Overall, incorporating an FAQ page into a website's design can be a useful way to improve the user experience.