Messenger Chat for BigCommerce

Use Messenger Chat To Communicate, Support & Improve User Experience

Create Messenger Chat

loved by 350k+ businesses

Marcela Soto, ReasonWhy

"Kudos to the Common Ninja team for delivering both an outstanding product and excellent customer service. I highly recommend them to anyone looking for a top-notch solution!"

Roberto Sterza, KRENDALL srl

"Support it's incredible: I have sent an email about a bug and the SAME day I got the fix. Outstanding support and amazing widgets!!!!!!!!!!"

Desert Barbell

"Yes yes yes. We were able to consolidate a lot of our web features through one service and one subscription. Lowered the cost of our site, looks and works great."

Why Should You Use the Messenger Chat Widget ?

Helpful information and support with a Messenger chat for BigCommerce

Improve your users' experience by allowing them to contact you by Messenger Chat for support or more information that's not readily available on your website.

Speed up the Decision-Making Process

It is essential to provide quick answers to your BigCommerce store users' questions in a Messenger chat app for BigCommerce, so that their decision-making process is sped up. When they are better informed, they will be able to make better decisions.

Give a Personalized Experience with BigCommerce Messenger chat app

Offer a more personalized communication method to make your BigCommerce store users feel special.

Fully Customizable app

The Messenger chat app for BigCommerce features extensive customization options so you can tailor it to your BigCommerce store. From colors to fonts to spacing, everything can be customized!

Designing for BigCommerce store is all about responsive design

Our Messenger chat app for BigCommerce is designed to be fully responsive and will look wonderful on any device. Having this feature gives you an edge over your competitors in a mobile-first world.

Multi-Icon Sets for BigCommerce Messenger chat

With Messenger chat app, you can choose from many different button icons to complement your BigCommerce store design and convey your intended message.

Activate or deactivate the timer

In the Messenger chat app for BigCommerce, you can turn the time on or off for the messages. Keep it on to show users just how fast your replies are, or remove it completely for a more minimal, visually pleasant chat design.

A Easy & Simple to use app

There is no need for coding knowledge when using the Messenger chat for BigCommerce. You can customize app by dragging-and-dropping on our intuitive dashboard.

Using customized CSS with the Messenger chat for BigCommerce

Custom CSS can also be used to further customize Messenger chat for BigCommerce in Common Ninja.

Embeds Easily On Your BigCommerce store

Embedding your Messenger chat app on your BigCommerce store is as simple as copying and pasting one line of code. Each time you update the BigCommerce Messenger chat, it will also be updated automatically on your BigCommerce store.

Trusted By

Why Should I Use Common Ninja's Widgets?

Reliable Support

We value our customers and offer top-notch support and quick reply times. You won’t be left hanging with a problem on your hands, we promise.

An Intuitive Editor

Our widgets come with a simple-to-use, intuitive editor that enables you to drag and drop elements within the widgets and edit them with absolute ease.

User Analytics Included

We add user analytics to each app so you can get valuable insights including the number of installations, impressions, views, engagement metrics and more!

Fully Customizable

Our widgets are fully customizable and offer a wide variety of design options for you to choose from. Fonts, colors, shapes, sizes and more — change any design element to fit your needs.

GDPR Compliant

We value your privacy and rights over personal data. To that end, all our widgets are GDPR and CCPA compliant to protect your privacy. You can learn more about our

Highly Secure

Our servers, code and API are constantly audited to make sure that our widgets are secure. We also reinforce this by creating widgets of high quality and by trusted developers.

Perfectly Responsive

Our widgets are fully responsive and will work on any device. In a mobile-first world, this feature gives you a strong advantage over competitors.

Continuous Improvement

We constantly work to improve our widgets and add new features and capabilities to them so that you can have everything you need at your fingertips.

No Coding Skills Required

Our widgets require absolutely no coding knowledge. Edit the app to your liking, copy its HTML code, and paste it where needed. That’s it.

FAQ

Can I change my contact name appearing on the Messenger Chat?

Can I change my contact status?

Can I upload a new contact image?

Can I toggle the profile picture on or off?

Can I toggle the current time on or off?

Can I toggle the “Open by Default” option on or off?

Can I change the button’s text?

Can I change the messenger’s colors?

Can I change the messenger’s font?

Can I change the chat’s background?

How do I start using Common Ninja’s Messenger Chat Button widget?

Using the Messenger Chat widget is very easy. Simply sign up and start using the free version. There's no need to worry about complicated setup or installation processes, as the Messenger Chat widget is designed to be user-friendly and straightforward. Once you've signed up, you'll have access to all of the basic features and functions of the widget, which you can use to enhance your website and improve your online presence. From there, you can choose to upgrade to the paid version if you want to access more advanced features and capabilities. Regardless of which version you choose, you'll find that the widget is a powerful and easy-to-use tool that can help you take your online presence to the next level.

Is Common Ninja’s Messenger Chat Button widget free?

The Common Ninja Messenger Chat widget is a free tool reach with features and options. While this widget is free to use, it does have a limit on the number of views it can handle. This means that after a certain number of views, the chat button may no longer be visible or functional on your website. It is important to note that this view limit may vary depending on the plan you are using. Despite this limitation, Common Ninja's Messenger Chat is still a valuable tool for businesses looking to increase customer engagement and improve the overall user experience of their website.

What website builders is Common Ninja’s Messenger Chat Button app compatible with?

The Common Ninja's Messenger Chat widget is a versatile tool for any website builder. This means that you can easily add this widget to your website or store no matter what platform you use to build your website. Whether you are using a popular website builder or something more specialized, the Messenger Chat widget will work seamlessly with your platform. This means you can enjoy all the benefits of this powerful tool without having to worry about compatibility issues.

How do I embed the Messenger Chat Button app into my website?

It’s very easy to embed Common Ninja’s Messenger Chat Button app on your website and the process consists of two steps:

Once you’ve finished working with the Messenger Chat Button app, copy the HTML text that can be found under the 'Add to Website' tab on the app’s dashboard.
On your website builder, find the 'embed' widget option, place it where you want the Messenger Chat Button app to appear, and then paste the HTML code you’ve copied before into the widget.

Is the Messenger Chat Button app GDPR compliant?

The Messenger Chat widget is designed to comply with the General Data Protection Regulation (GDPR), a set of EU regulations protecting personal data and privacy. When using the Messenger Chat widget, you can be confident that it will not collect or store personal data that could violate GDPR regulations. This ensures that your business is in compliance with these regulations and can protect your customers' data privacy. Overall, the Messenger Chat widget is a secure and reliable tool that can be used to enhance your website without any concerns about GDPR compliance.

Do I need to be able to code to use your Messenger Chat Button app?

No need for coding skills. Our Messenger Chat widget is designed to be easy to use, even for those with limited technical experience. The widget features a user-friendly interface that allows you to easily customize the widget without coding knowledge. You can fully customize the Messenger Chat to match your branding. When you're done, simply copy the provided code and paste it into your website. It's that simple!

Is it hard to embed your Messenger Chat Button app?

Embedding the Messenger Chat widget on your website is a straightforward process. Simply copy the provided code and paste it into the desired location on your website. The widget will seamlessly integrate into your site, allowing you to take advantage of its features and functions. No technical expertise or programming knowledge is required - just copy and paste the code to get started. This simple process allows you to easily add the widget to your website and enhance its functionality without any hassle.

I have a feature request, how can I share it?

What are the benefits of adding Messenger Chat Button on my website?

There are several benefits to adding a Messenger chat button to your website:

Improved customer support: A chat button allows customers to easily reach out to your business with questions or concerns, which can lead to a better overall customer experience.
Increased engagement: Chat buttons can encourage visitors to interact with your business, leading to increased engagement and potentially higher conversion rates.
Convenience: Chat buttons provide an easy and convenient way for customers to contact you, which can be particularly appealing to mobile users.
Personalization: Chatting with customers in real time allows you to provide personalized recommendations and assistance, which can help increase customer loyalty.
Data collection: Chat buttons can provide valuable insights into customer behavior and preferences, allowing you to improve your marketing and sales strategies.

Adding a Messenger chat button to your website can help improve customer satisfaction, increase engagement, and drive sales for your business.

What is a Messenger Chat Button Widget?

A Messenger chat button widget is a small componnet you can add to your website to create a button that allows visitors to start a conversation with your business via Facebook Messenger. When visitors click the chat button, they will be taken to a chat window where they can send a message to your business and receive a response in real time.

The chat button widget is typically placed in a prominent location on your website, such as the bottom right corner or the header so that it is easily accessible to visitors. You can customize the chat button's appearance to match your website's look and feel.

Using a Messenger chat button widget can be a convenient way for customers to get in touch with your business and can help improve customer satisfaction by providing a quick and easy way to get answers to questions or concerns. It can also help increase engagement and drive sales by allowing you to communicate with potential customers in real time.