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Support Form for BranchBob

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

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BranchBob
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Why Should You Use the Support Form Widget+?

Efficient Support Made Simple with Our Form Builder

Utilizing the Support Form on BranchBob allows for a seamless support request submission process, fostering an environment of timely assistance and happier customers. In addition, the BranchBob Support Form assists you in monitoring and categorizing support requests, simplifying the management of customer inquiries and ensuring effective responses.

Unify Support Requests for Better Customer Support Efficiency

Employing a Support Form for BranchBob brings all support requests together in one centralized location, enhancing your support team's ability to manage and prioritize tasks. By centralizing support requests, you can minimize response times and enhance the overall effectiveness of your customer support system.

Personalized Support Form for BranchBob

The Support Form for BranchBob can be modified to feature fields unique to your industry or business, enabling easier acquisition of crucial information for resolving support cases. Customizing your Support Form can also help you gather valuable customer feedback, allowing you to continuously improve your products and services based on your customers' needs and preferences.

Customize Your Support Form with Multiple Field Types on BranchBob

The BranchBob Support Form creator offers numerous customizable fields, covering standard to distinctive and specialized formats, empowering you to customize your form to suit your specific needs and intended applications. To include fields, just click on the "Add Field" option and browse the comprehensive range of formats offered. Additionally, you can effortlessly reorder the fields by dragging and dropping them as needed.

Support Form - Customize Your Support Form with Multiple Field Types on BranchBob

Effortlessly Manage Your Support Tickets

The BranchBob Support Form allows you to effortlessly manage and view all submitted support tickets in an intuitive and user-friendly interface. This capability lets you keep a close eye on all user communications and questions, making it possible to provide quick and efficient responses to support requests.

Support Form - Effortlessly Manage Your Support Tickets

Improve Support Efficiency with File and Image Uploads in BranchBob Support Form

The BranchBob Support Form allows for the seamless reception of pertinent files and images from users, greatly enhancing the precision and effectiveness of your support ticket resolution workflow. This file and image reception feature is highly useful for acquiring key data and documents, allowing for the expedited and efficient handling of user support requests.

Support Form - Improve Support Efficiency with File and Image Uploads in BranchBob Support Form

Optimize Your Support Form Experience with Informative Text and Images

Adding titles, informative text, and images to your support form can improve the user experience on your BranchBob store, making it more accessible and easy to navigate. These clarifying form elements can lead users through the submission process, resulting in a streamlined and effective experience that enhances the probability of successful support ticket resolution.

Support Form - Optimize Your Support Form Experience with Informative Text and Images

Create a Cohesive Design: Custom Header and Footer for Your Support Form

With the Support Form for BranchBob, you can modify the form's header and footer to your preference, and even add images if desired. This feature enables you to reinforce your brand's image and establish a visually stunning, professional form that aligns with the overall design and aesthetic of your BranchBob store.

Support Form - Create a Cohesive Design: Custom Header and Footer for Your Support Form

Protect Your Support Form from Spam on BranchBob with CAPTCHA

The BranchBob Support Form creator allows you to enable the CAPTCHA anti-spam feature, obliging users to finish a verification process before submitting the form. This CAPTCHA feature aids in deterring bots and automated scripts from submitting spam through your support form, allowing you to receive genuine messages from real users exclusively.

Support Form - Protect Your Support Form from Spam on BranchBob with CAPTCHA
Support Form - BranchBob Support Form: Export Ticket Submissions to CSV for Seamless Analysis

BranchBob Support Form: Export Ticket Submissions to CSV for Seamless Analysis

The BranchBob Support Form creator allows you to export the support ticket submissions to a CSV file, which can be easily imported into other software or tools for analysis or integration. The export feature is especially beneficial for businesses that require thorough documentation of client interactions and for those with data analysis and reporting needs.

Support Form - Stay Informed with New Support Ticket Submission Notifications

Stay Informed with New Support Ticket Submission Notifications

With the BranchBob Support Form [creator], you can adjust notification settings to cater to both the support form owner and the submitting user. You can set up automated email notifications for every support form submission to multiple email addresses and send a confirmation email to the user upon successful submission.

Support Form - Elevate Your BranchBob Support Form Design Using Custom CSS

Elevate Your BranchBob Support Form Design Using Custom CSS

With our advanced editor, you gain full control over the customization of your BranchBob Support Form's look and feel. With this potent tool, you can readily fine-tune every aspect of your support form, such as colors, fonts, layout, and positioning.

Diverse Support Form Skins for Quick Customization on BranchBob

The Support Form for BranchBob offers a range of attractive skins to choose from, allowing you to jumpstart the design process without having to spend time on extensive customization. These preset skins help you save time and resources while offering a customized and polished look that reflects your brand's style.

Support Form - Diverse Support Form Skins for Quick Customization on BranchBob

Design a Distinct Support Form with BranchBob's Customization Options

The BranchBob Support Form creator includes an assortment of visually appealing skins that you can readily modify to match your brand's look and your store's overall design. From adjusting the color scheme and font style to incorporating your logo and other design elements, you have full control over the customization process, allowing you to create a truly unique and tailored form. This extensive personalization helps you forge a stronger connection with your users and establish a lasting impact that reflects your brand's image.

Support Form - Design a Distinct Support Form with BranchBob's Customization Options

Mobile-Friendly BranchBob Support Form for Seamless User Experience

As mobile devices become more prevalent for internet access, it is vital to ensure your form is tailored for optimal viewing across a range of devices. The BranchBob Support Form is fully responsive and will appear great on any device. By providing a responsive support form, you enable users to access and submit the form with ease from any device, leading to more timely submissions and a better overall user experience.

Support Form - Mobile-Friendly BranchBob Support Form for Seamless User Experience

Simplify Support Form Creation with BranchBob's Intuitive Form Builder

The Support Form builder for BranchBob allows you to develop and tailor your form effortlessly, without requiring any coding knowledge. The easy-to-use interface enables you to seamlessly alter the form's fields, layout, and aesthetics with minimal clicks. Furthermore, you can instantly preview your modifications, verifying that your form meets your desired aesthetic.

Support Form - Simplify Support Form Creation with BranchBob's Intuitive Form Builder

Hassle-Free Integration: Embedding BranchBob Support Form on Your store

Embedding the Support Form on your BranchBob store can be achieved by effortlessly copying and pasting the provided code snippet into your page's HTML. The support form is designed to be auto-updating, so any changes you make to the Support Form editor will be automatically reflected on your BranchBob store. This streamlined process makes it easy to customize the form and smoothly integrate it into your store, providing easy access for your customers.

Support Form - Hassle-Free Integration: Embedding BranchBob Support Form on Your store

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.