Support Form for Brightspot

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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Brightspot
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Why Should You Use the Support Form Widget+?

Create and Embed Custom Support Forms with Ease

The Brightspot Support Form enables users to submit support tickets seamlessly, resulting in faster issue resolution and improved customer loyalty. In addition, the Brightspot Support Form assists you in monitoring and categorizing support requests, simplifying the management of customer inquiries and ensuring effective responses.

Simplify User Communications with a Centralized Support Form for Brightspot

By using a Support Form for Brightspot, all support requests are centralized in one location, making it easier for your support team to manage and prioritize requests. Consequently, this centralization leads to faster response times and a more efficient customer support process.

Tailor-Made Support Forms for Your Brightspot Needs

The Support Form on Brightspot can be adapted to include custom fields relevant to your business or sector, making it more efficient to gather necessary details for handling support inquiries. Furthermore, tailoring your Support Form aids in capturing significant customer feedback, which enables you to consistently fine-tune your products and services to better serve your customers.

Multiple Form Field Types

The Brightspot Support Form creator features an expansive range of customizable fields, from straightforward to exclusive and specialized formats, granting you the ability to personalize your form to meet your distinct requirements and usage. To add fields, simply click the "Add Field" button and select from the extensive collection of formats provided. Moreover, you can conveniently reorder fields by dragging and dropping them as desired.

Support Form - Multiple Form Field Types

Efficiently Handle Support Tickets with Brightspot Support Form

With the Brightspot Support Form, you can easily manage and view all support ticket submissions through a clean and user-oriented display. This feature allows you to maintain a comprehensive overview of all user communications and inquiries, ensuring timely and efficient responses to their support requests.

Support Form - Efficiently Handle Support Tickets with Brightspot Support Form

Improve Support Efficiency with File and Image Uploads in Brightspot Support Form

The Support Form for Brightspot enables you to effortlessly receive relevant files and images from your users, significantly improving the accuracy and efficacy of your support ticket resolution process. This feature plays a crucial role in collecting critical data and documentation, ensuring that user support requests are resolved in a timely and efficient manner.

Support Form - Improve Support Efficiency with File and Image Uploads in Brightspot Support Form

Elevate Your Support Form with Engaging Content and Visuals

By integrating titles, descriptive text, and images into your support form, you can enhance the user experience on your Brightspot website and make it more comprehensive and user-friendly. The incorporation of such explanatory form elements can assist users throughout the submission process, fostering a seamless and efficient experience that improves the odds of effectively resolving support tickets.

Support Form - Elevate Your Support Form with Engaging Content and Visuals

Create a Cohesive Design: Custom Header and Footer for Your Support Form

The Brightspot Support Form offers the ability to personalize the form's header and footer, with the added feature of incorporating images. This customization option provides an excellent opportunity to boost your brand's visual identity and craft an impressive, professional form that integrates seamlessly with your Brightspot website's design and aesthetics.

Support Form - Create a Cohesive Design: Custom Header and Footer for Your Support Form

Protect Your Support Form from Spam on Brightspot with CAPTCHA

The Brightspot Support Form creator gives you the option to enable the CAPTCHA anti-spam feature, mandating users to go through a verification process before submitting the form. With this feature in place, you can effectively block bots and automated scripts from submitting spam to your support form, ensuring that all received messages come from genuine users.

Support Form - Protect Your Support Form from Spam on Brightspot with CAPTCHA
Support Form - Easily Export Support Form Submissions to CSV with Brightspot

Easily Export Support Form Submissions to CSV with Brightspot

The Support Form creator on Brightspot allows for exporting support ticket submissions as CSV files, streamlining the process of importing the data into other software or tools for additional analysis or integration. The export feature is especially beneficial for businesses that require thorough documentation of client interactions and for those with data analysis and reporting needs.

Support Form - Automated Notifications for Support Ticket Submissions on Brightspot

Automated Notifications for Support Ticket Submissions on Brightspot

The Brightspot Support Form [creator] allows you to activate notification settings for both the support form owner and the submitting user. Set up automated email notifications for every support form submission, delivering notifications to multiple email addresses and sending a confirmation email to the user after successful submission.

Support Form - Create Stunning Support Forms on Brightspot with Custom CSS Editing

Create Stunning Support Forms on Brightspot with Custom CSS Editing

The advanced editor we provide enables you to fully customize the visual presentation of your Brightspot Support Form. Effortlessly modify every aspect of the support form, including colors, fonts, layout, and positioning, with this robust tool.

Brightspot Support Form: Multiple Skins for Easy Customization

The Brightspot Support Form includes an array of eye-catching skins, giving you the ability to start the design process without spending time on detailed customization. These ready-to-use skins not only save you time but also ensure a customized and professional appearance that matches your brand's image.

Support Form - Brightspot Support Form: Multiple Skins for Easy Customization

Fully Personalize Your Brightspot Support Form for a Unified Brand Experience

With the Brightspot Support Form creator, you have access to a variety of attractive skins that can be effortlessly customized to fit your brand's image and the overall look of your website. With options to change the color palette, font style, and add your logo and various design elements, you have absolute control over the customization process, enabling you to craft a genuinely distinctive and customized form. This extensive personalization helps you forge a stronger connection with your users and establish a lasting impact that reflects your brand's image.

Support Form - Fully Personalize Your Brightspot Support Form for a Unified Brand Experience

Enjoy Device Compatibility with Brightspot Support Form

With the rising number of people accessing the internet on mobile devices, having a form designed for optimal viewing on these devices has become essential. With complete responsiveness, the Brightspot Support Form guarantees optimal functionality and presentation on all devices. With a responsive support form, users can conveniently access and fill in the form from their mobile devices, promoting timely submissions and improving the user experience.

Support Form - Enjoy Device Compatibility with Brightspot Support Form

Easy To Use Brightspot Support Form Builder

With the Brightspot Support Form builder, there's no need for coding skills to design and personalize your form. Our straightforward user interface permits you to quickly modify the form's fields, organization, and style with just a handful of clicks. Plus, you can preview your changes in real-time to ensure that your form looks exactly the way you want it to.

Support Form - Easy To Use Brightspot Support Form Builder

Hassle-Free Integration: Embedding Brightspot Support Form on Your website

Embedding the Support Form on your Brightspot website can be achieved by effortlessly copying and pasting the provided code snippet into your page's HTML. The support form is designed to be auto-updating, so any changes you make to the Support Form editor will be automatically reflected on your Brightspot website. This makes it a hassle-free process to personalize the form and seamlessly integrate it into your website for your customers to access easily.

Support Form - Hassle-Free Integration: Embedding Brightspot Support Form on Your website

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.