Craft CMS

Support Form for Craft CMS

Streamline Your Customer Support With Ease

Create a Support Form
  • Matthew Brown
  • Sam Taylor
  • Madison Reed
  • Daniel Levy

loved by 500k+ businesses

Support Form for Craft CMSSupport Form for Craft CMS settingsSupport Form for Craft CMS design
Marcela Soto, ReasonWhy

Marcela Soto, ReasonWhy

"Kudos to the Common Ninja team for delivering both an outstanding product and excellent customer service. I highly recommend them to anyone looking for a top-notch solution!"

Roberto Sterza, KRENDALL srl

Roberto Sterza, KRENDALL srl

"Support it's incredible: I have sent an email about a bug and the SAME day I got the fix. Outstanding support and amazing widgets!!!!!!!!!!"

Desert Barbell

Desert Barbell

"Yes yes yes. We were able to consolidate a lot of our web features through one service and one subscription. Lowered the cost of our site, looks and works great."

Why Should You Use the Support Form Widget ?

Effortless Form Builder for Streamlined Support Forms

The Support Form integrated within Craft CMS offers a straightforward way for users to lodge support requests, promoting timely responses and stronger customer relationships. Furthermore, the Craft CMS Support Form helps keep track of and systematize support requests, making it easier to manage customer concerns and provide swift assistance.

Centralized your User's Communication

Employing a Support Form for Craft CMS brings all support requests together in one centralized location, enhancing your support team's ability to manage and prioritize tasks. This can help reduce response times and improve the overall efficiency of your customer support process.

Personalized Craft CMS Support Forms for Effective Issue Resolution

The Support Form on Craft CMS can be adapted to include custom fields relevant to your business or sector, making it more efficient to gather necessary details for handling support inquiries. Additionally, customizing your Support Form facilitates the collection of valuable customer feedback, empowering you to continually enhance your products and services based on customer needs and desires.

Versatile Form Field Types for Customizable Support Forms

The Craft CMS Support Form creator boasts a wide variety of customizable fields, including basic, unique, and specialized formats, making it easy for you to adjust your form to align with your unique needs and objectives. It's easy to incorporate fields: simply click the "Add Field" option and pick from the wide variety of formats available. Moreover, you can conveniently reorder fields by dragging and dropping them as desired.

Support Form - Versatile Form Field Types for Customizable Support Forms

Optimize Support Ticket Handling on Craft CMS with Ease

With the Craft CMS Support Form, you can easily manage and view all support ticket submissions through a clean and user-oriented display. This management tool helps you monitor all user correspondences and inquiries, empowering you to respond to support requests in a timely and efficient manner.

Support Form - Optimize Support Ticket Handling on Craft CMS with Ease

Receive Files and Images via the Support Form for Better Issue Resolution

The Support Form for Craft CMS allows you to easily receive relevant files and images from your users, which can significantly enhance the accuracy and effectiveness of your support ticket resolution process. This feature plays a crucial role in collecting critical data and documentation, ensuring that user support requests are resolved in a timely and efficient manner.

Support Form - Receive Files and Images via the Support Form for Better Issue Resolution

Boost Support Form Usability with Descriptive Content and Visual Elements

Integrating titles, explanatory content, and visual elements into your support form can boost user experience on your Craft CMS website, resulting in a more engaging and user-friendly design. These explanatory form elements can guide users through the submission process, delivering a seamless and efficient experience that raises the likelihood of successful support ticket resolution.

Support Form - Boost Support Form Usability with Descriptive Content and Visual Elements

Create a Cohesive Design: Custom Header and Footer for Your Support Form

With the Support Form for Craft CMS, you can modify the form's header and footer to your preference, and even add images if desired. This feature presents a significant opportunity to elevate your brand's image and create a visually stunning and professional form that aligns with your Craft CMS website's overall design and aesthetic.

Support Form - Create a Cohesive Design: Custom Header and Footer for Your Support Form

Prevent Spam with CAPTCHA in Your Craft CMS Support Form

The Support Form creator for Craft CMS offers the option to enable the CAPTCHA anti-spam feature, which requires users to complete a verification process before submitting the form. With this feature in place, you can effectively block bots and automated scripts from submitting spam to your support form, ensuring that all received messages come from genuine users.

Support Form - Prevent Spam with CAPTCHA in Your Craft CMS Support Form
Support Form - Simplify Data Analysis by Exporting Support Ticket Submissions to CSV

Simplify Data Analysis by Exporting Support Ticket Submissions to CSV

The Craft CMS Support Form creator enables you to export support ticket submissions as CSV files, allowing for effortless importation into other software or tools for analysis or integration. This feature is especially beneficial for businesses that need to maintain a record of all their interactions with clients, and for data analysis and reporting purposes.

Support Form - Receive Notifications for New Support ticket Submissions

Receive Notifications for New Support ticket Submissions

With the Craft CMS Support Form [creator], you can adjust notification settings to cater to both the support form owner and the submitting user. Implement automated email notifications for all support form submissions to multiple email addresses, while also sending a confirmation email to the user upon successful submission.

Support Form - Create Support Forms Effortlessly with Craft CMS Form Builder

Create Support Forms Effortlessly with Craft CMS Form Builder

With the Craft CMS Support Form builder, there's no need for coding skills to design and personalize your form. Our intuitive user interface allows you to easily modify the form's fields, layout, and styling with just a few clicks. Additionally, you can view your changes in real-time, ensuring that your form appears precisely as you envisioned it.

Choose from a Variety of Support Form Skins for Craft CMS

The Support Form for Craft CMS presents a collection of engaging skins, letting you expedite the design process without focusing on time-intensive customization. These preset skins help you save time and resources while offering a customized and polished look that reflects your brand's style.

Support Form - Choose from a Variety of Support Form Skins for Craft CMS

Fully Customizable Support Form for Craft CMS

The Support Form creator for Craft CMS provides an array of appealing skins that can be easily tailored to align with your brand's identity and your website's overall design and aesthetic. You can fully customize your form by altering the color scheme, font style, and adding your logo and other design components, giving you complete control over the design process to create a one-of-a-kind, personalized form. This extensive personalization helps you forge a stronger connection with your users and establish a lasting impact that reflects your brand's image.

Support Form - Fully Customizable Support Form for Craft CMS

Perfectly Responsive Support Form for Craft CMS

In today's world, where a growing number of people are using mobile devices to access the internet, it's essential to have a form that's optimized for mobile viewing. With complete responsiveness, the Craft CMS Support Form guarantees optimal functionality and presentation on all devices. With a responsive support form, your users can easily access and fill out the form on the go, increasing the chances of receiving timely submissions and improving the overall user experience.

Support Form - Perfectly Responsive Support Form for Craft CMS

Enhance Support Form Appearance with Craft CMS's Custom CSS Editor

Our high-level editor grants you extensive customization possibilities for the appearance of your Support Form on Craft CMS. Effortlessly modify every aspect of the support form, including colors, fonts, layout, and positioning, with this robust tool.

Support Form - Enhance Support Form Appearance with Craft CMS's Custom CSS Editor

Effortlessly Embed Craft CMS Support Form on Your website

Embedding the Support Form on your Craft CMS website can be achieved by effortlessly copying and pasting the provided code snippet into your page's HTML. The support form is designed to automatically update, meaning any alterations made in the Support Form editor will instantly appear on your Craft CMS website. The hassle-free process enables easy form personalization and seamless integration with your website, allowing your customers to access it without difficulty.

Support Form - Effortlessly Embed Craft CMS Support Form on Your website

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Why Should I Use Common Ninja's Widgets?

Reliable Support

We value our customers and offer top-notch support and quick reply times. You won’t be left hanging with a problem on your hands, we promise.

An Intuitive Editor

Our widgets come with a simple-to-use, intuitive editor that enables you to drag and drop elements within the widgets and edit them with absolute ease.

User Analytics Included

We add user analytics to each app so you can get valuable insights including the number of installations, impressions, views, engagement metrics and more!

Fully Customizable

Our widgets are fully customizable and offer a wide variety of design options for you to choose from. Fonts, colors, shapes, sizes and more — change any design element to fit your needs.

GDPR Compliant

We value your privacy and rights over personal data. To that end, all our widgets are GDPR and CCPA compliant to protect your privacy. You can learn more about our

Highly Secure

Our servers, code and API are constantly audited to make sure that our widgets are secure. We also reinforce this by creating widgets of high quality and by trusted developers.

Perfectly Responsive

Our widgets are fully responsive and will work on any device. In a mobile-first world, this feature gives you a strong advantage over competitors.

Continuous Improvement

We constantly work to improve our widgets and add new features and capabilities to them so that you can have everything you need at your fingertips.

No Coding Skills Required

Our widgets require absolutely no coding knowledge. Edit the app to your liking, copy its HTML code, and paste it where needed. That’s it.

FAQ

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