Support Form for CS Cart

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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CS Cart
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Why Should You Use the Support Form Widget+?

Provide Efficient Support

With CS Cart's Support Form, users can conveniently send support requests, contributing to prompt resolutions and increased customer satisfaction. The Support Form provided by CS Cart also aids in tracking and organizing customer support inquiries, streamlining your response process and improving overall efficiency.

Centralized your User's Communication

Utilizing a Support Form for CS Cart consolidates all support requests in one place, facilitating easier management and prioritization by your support team. This can help reduce response times and improve the overall efficiency of your customer support process.

Personalized CS Cart Support Forms for Effective Issue Resolution

The CS Cart Support form can be customized to include fields that are specific to your business or industry, making it easier to collect the information you need to resolve support requests. Customizing your Support Form also helps in obtaining valuable customer input, helping you consistently improve your products and services to cater to customer needs and preferences.

Multiple Form Field Types

The CS Cart Support Form creator provides an extensive selection of customizable fields, ranging from basic to unique and specialized formats, enabling you to adapt your form to meet your specific needs and purposes. Inserting fields is effortless: just click the "Add Field" button and select from the numerous formats presented. Moreover, you can conveniently reorder fields by dragging and dropping them as desired.

Support Form - Multiple Form Field Types

Simplify Your Support Ticket Management on CS Cart

The CS Cart Support Form offers a user-friendly solution for managing and viewing all support ticket submissions in a well-organized display. This management tool helps you monitor all user correspondences and inquiries, empowering you to respond to support requests in a timely and efficient manner.

Support Form - Simplify Your Support Ticket Management on CS Cart

Improve Support Efficiency with File and Image Uploads in CS Cart Support Form

The Support Form for CS Cart allows you to easily receive relevant files and images from your users, which can significantly enhance the accuracy and effectiveness of your support ticket resolution process. This capability proves valuable in obtaining important data and documentation, facilitating quicker and more efficient resolution of user support requests.

Support Form - Improve Support Efficiency with File and Image Uploads in CS Cart Support Form

Enhance Your Support Form with Engaging Content and Images

Enhance the user experience on your CS Cart store by including titles, detailed text, and images in your support form, making it more comprehensive and user-centric. Adding these informative form components can help users navigate the submission process, creating a smooth and efficient experience that increases the chances of resolving support tickets effectively.

Support Form - Enhance Your Support Form with Engaging Content and Images

Personalize Your Support Form: Customizable Headers and Footers

The Support Form for CS Cart allows you to customize the header and footer of the form, including the option to add images. This customization option provides an excellent opportunity to boost your brand's visual identity and craft an impressive, professional form that integrates seamlessly with your CS Cart store's design and aesthetics.

Support Form - Personalize Your Support Form: Customizable Headers and Footers

Keep Your CS Cart Support Form Spam-Free with CAPTCHA

The CS Cart Support Form creator allows you to enable the CAPTCHA anti-spam feature, obliging users to finish a verification process before submitting the form. With this feature in place, you can effectively block bots and automated scripts from submitting spam to your support form, ensuring that all received messages come from genuine users.

Support Form - Keep Your CS Cart Support Form Spam-Free with CAPTCHA
Support Form - Simplify Data Analysis by Exporting Support Ticket Submissions to CSV

Simplify Data Analysis by Exporting Support Ticket Submissions to CSV

The CS Cart Support Form creator allows you to export the support ticket submissions to a CSV file, which can be easily imported into other software or tools for analysis or integration. The export feature is especially beneficial for businesses that require thorough documentation of client interactions and for those with data analysis and reporting needs.

Support Form - Enable Notifications for Support Ticket Submissions on CS Cart

Enable Notifications for Support Ticket Submissions on CS Cart

The CS Cart Support Form [creator] provides the option to customize notification settings to accommodate both the support form owner and the user submitting a support request. Set up automated email notifications for every support form submission, delivering notifications to multiple email addresses and sending a confirmation email to the user after successful submission.

Support Form - Achieve Unparalleled Customization with CS Cart Support Form's Custom CSS

Achieve Unparalleled Customization with CS Cart Support Form's Custom CSS

With our advanced editor, you gain full control over the customization of your CS Cart Support Form's look and feel. Utilize this dynamic tool to conveniently alter every component of the support form, including colors, typography, layout, and placement.

Choose from a Variety of Support Form Skins for CS Cart

The Support Form on CS Cart features a variety of attractive skins, allowing you to kickstart the design process while bypassing the need for time-consuming customization. These preset skins help you save time and resources while offering a customized and polished look that reflects your brand's style.

Support Form - Choose from a Variety of Support Form Skins for CS Cart

Design a Distinct Support Form with CS Cart's Customization Options

The Support Form creator for CS Cart provides an array of appealing skins that can be easily tailored to align with your brand's identity and your store's overall design and aesthetic. From customizing the color theme and font selection to adding your logo and other design aspects, you have complete authority over the customization process, empowering you to create an entirely distinctive and personalized form. This extensive personalization helps you forge a stronger connection with your users and establish a lasting impact that reflects your brand's image.

Support Form - Design a Distinct Support Form with CS Cart's Customization Options

Optimize User Experience with Responsive CS Cart Support Form

In today's world, where a growing number of people are using mobile devices to access the internet, it's essential to have a form that's optimized for mobile viewing. Featuring total responsiveness, the CS Cart Support Form delivers impeccable functionality and aesthetics across various devices. With a responsive support form, your users can easily access and fill out the form on the go, increasing the chances of receiving timely submissions and improving the overall user experience.

Support Form - Optimize User Experience with Responsive CS Cart Support Form

No Coding Required: CS Cart Support Form Builder for Easy Customization

With the CS Cart Support Form builder, there's no need for coding skills to design and personalize your form. Our intuitive user interface allows you to easily modify the form's fields, layout, and styling with just a few clicks. Plus, the real-time preview feature helps you keep track of your changes, making sure your form aligns with your expectations

Support Form - No Coding Required: CS Cart Support Form Builder for Easy Customization

Easily Add CS Cart Support Form to Your store with Simple Embedding

To embed the Support Form on your CS Cart store, you can easily copy and paste the provided code snippet into your page's HTML code. The support form is designed to be auto-updating, so any changes you make to the Support Form editor will be automatically reflected on your CS Cart store. With this efficient process, you can painlessly personalize the form and flawlessly incorporate it into your store, offering your customers easy access.

Support Form - Easily Add CS Cart Support Form to Your store with Simple Embedding

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.