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Support Form for Drupal

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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Drupal
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Why Should You Use the Support Form Widget+?

Create and Embed Custom Support Forms with Ease

The Support Form for Drupal empowers users to swiftly and effortlessly submit their support inquiries, ensuring prompt attention to their concerns. The Drupal Support Form can also help you track and organize support requests, making it easier to manage customer inquiries and provide efficient responses.

Centralized your User's Communication

Employing a Support Form for Drupal brings all support requests together in one centralized location, enhancing your support team's ability to manage and prioritize tasks. By centralizing support requests, you can minimize response times and enhance the overall effectiveness of your customer support system.

Drupal Support Forms: Customized to Suit Your Business

The Drupal Support Form allows for customization with fields tailored to your specific business or industry, streamlining the collection of relevant information for resolving support requests. Furthermore, tailoring your Support Form aids in capturing significant customer feedback, which enables you to consistently fine-tune your products and services to better serve your customers.

Versatile Form Field Types for Customizable Support Forms

With the Drupal Support Form creator, you have access to a broad array of customizable fields, from simple to specialized formats, allowing you to fine-tune your form based on your particular requirements and use cases. To include fields, just click on the "Add Field" option and browse the comprehensive range of formats offered. Plus, reorganizing the fields is effortless, as you can drag and drop them according to your preferred arrangement.

Support Form - Versatile Form Field Types for Customizable Support Forms

Efficiently Handle Support Tickets with Drupal Support Form

The Support Form on Drupal makes it easy for you to manage and view all support ticket submissions with a clear and user-centric display. This capability lets you keep a close eye on all user communications and questions, making it possible to provide quick and efficient responses to support requests.

Support Form - Efficiently Handle Support Tickets with Drupal Support Form

Receive Files and Images through Support Forms for Effective Issue Resolution

The Support Form for Drupal allows you to easily receive relevant files and images from your users, which can significantly enhance the accuracy and effectiveness of your support ticket resolution process. This file and image reception feature is highly useful for acquiring key data and documents, allowing for the expedited and efficient handling of user support requests.

Support Form - Receive Files and Images through Support Forms for Effective Issue Resolution

Elevate Your Support Form with Engaging Content and Visuals

By integrating titles, descriptive text, and images into your support form, you can enhance the user experience on your Drupal website and make it more comprehensive and user-friendly. The addition of explanatory form elements can guide users through the submission process, resulting in a seamless and efficient experience that increases the chances of successful support ticket resolution.

Support Form - Elevate Your Support Form with Engaging Content and Visuals

Unify Your Brand Aesthetic with Custom Support Form Headers and Footers

The Support Form on Drupal provides the option to tailor the header and footer, enabling you to include images as well. This customization feature presents a valuable opportunity to enhance your brand's image and create an eye-catching, professional form that seamlessly aligns with your Drupal website's overall design and aesthetic.

Support Form - Unify Your Brand Aesthetic with Custom Support Form Headers and Footers

Prevent Spam with CAPTCHA in Your Drupal Support Form

The Drupal Support Form creator gives you the option to enable the CAPTCHA anti-spam feature, mandating users to go through a verification process before submitting the form. With this feature in place, you can effectively block bots and automated scripts from submitting spam to your support form, ensuring that all received messages come from genuine users.

Support Form - Prevent Spam with CAPTCHA in Your Drupal Support Form
Support Form - Simplify Data Analysis by Exporting Support Ticket Submissions to CSV

Simplify Data Analysis by Exporting Support Ticket Submissions to CSV

The Drupal Support Form creator allows you to export the support ticket submissions to a CSV file, which can be easily imported into other software or tools for analysis or integration. The ability to export support ticket submissions is a significant asset for companies that must maintain a complete history of client interactions and for those focusing on data analysis and report generation.

Support Form - Receive Notifications for New Support ticket Submissions

Receive Notifications for New Support ticket Submissions

The Drupal Support Form [creator] enables you to configure notification settings for both the support form owner and the user submitting the request. Configure automated email notifications for each support form submission to be sent to multiple email addresses, as well as dispatch a confirmation email to the user upon successful submission.

Support Form - Achieve Unparalleled Customization with Drupal Support Form's Custom CSS

Achieve Unparalleled Customization with Drupal Support Form's Custom CSS

The advanced editor on Drupal equips you with comprehensive customization options for your Support Form's appearance. This powerful tool allows you to easily adjust every element of the support form, from color schemes and font styles to layout and positioning. For advanced users with CSS knowledge, direct CSS editing can take customization to the next level.

Select the Perfect Skin for Your Drupal Support Form

The Support Form for Drupal offers a range of attractive skins to choose from, allowing you to jumpstart the design process without having to spend time on extensive customization. These preset skins help you save time and resources while offering a customized and polished look that reflects your brand's style.

Support Form - Select the Perfect Skin for Your Drupal Support Form

Tailor Your Drupal Support Form to Match Your Brand's Aesthetic

With the Drupal Support Form creator, you have access to a variety of attractive skins that can be effortlessly customized to fit your brand's image and the overall look of your website. By modifying the color scheme, font choices, and incorporating your logo and additional design features, you have total control of the customization process, letting you design a truly individualized and bespoke form. This extensive personalization helps you forge a stronger connection with your users and establish a lasting impact that reflects your brand's image.

Support Form - Tailor Your Drupal Support Form to Match Your Brand's Aesthetic

Create a Fully Responsive Support Form for Drupal Users

As more individuals rely on mobile devices for internet access, it's imperative to present a form that's designed for the best viewing experience on such devices. The Drupal Support Form is designed to be fully responsive, providing seamless functionality and display on any device. With a responsive support form, users can conveniently access and fill in the form from their mobile devices, promoting timely submissions and improving the user experience.

Support Form - Create a Fully Responsive Support Form for Drupal Users

Design Support Forms with Ease Using Drupal Form Builder

The Support Form builder for Drupal allows you to develop and tailor your form effortlessly, without requiring any coding knowledge. Our user-friendly interface allows for effortless modification of the form's fields, arrangement, and styling with just a couple of clicks. Furthermore, you can instantly preview your modifications, verifying that your form meets your desired aesthetic.

Support Form - Design Support Forms with Ease Using Drupal Form Builder

Simple Steps to Embedding Drupal Support Form on Your website

To insert the Support Form on your Drupal website, all you need to do is copy the provided code snippet and paste it into your page's HTML. The support form is designed to be auto-updating, so any changes you make to the Support Form editor will be automatically reflected on your Drupal website. This simplified process allows for effortless form customization and seamless integration with your website, ensuring convenient access for your customers.

Support Form - Simple Steps to Embedding Drupal Support Form on Your website

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.