Support Form for ePages

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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Why Should You Use the Support Form Widget+?

Efficient Support Made Simple with Our Form Builder

The Support Form integrated within ePages offers a straightforward way for users to lodge support requests, promoting timely responses and stronger customer relationships. In addition, the ePages Support Form assists you in monitoring and categorizing support requests, simplifying the management of customer inquiries and ensuring effective responses.

Optimize User Communication Management through a Centralized Support Form

By using a Support Form for ePages, all support requests are centralized in one location, making it easier for your support team to manage and prioritize requests. By centralizing support requests, you can minimize response times and enhance the overall effectiveness of your customer support system.

Personalized ePages Support Forms for Effective Issue Resolution

The ePages Support form can be customized to include fields that are specific to your business or industry, making it easier to collect the information you need to resolve support requests. Personalizing your Support Form also plays a crucial role in collecting invaluable customer feedback, ensuring that you can adapt and optimize your products and services to satisfy customer preferences and requirements.

Multiple Form Field Types

The ePages Support Form creator provides an extensive selection of customizable fields, ranging from basic to unique and specialized formats, enabling you to adapt your form to meet your specific needs and purposes. Inserting fields is effortless: just click the "Add Field" button and select from the numerous formats presented. Furthermore, you can easily adjust the order of the fields by simply dragging and dropping them into the desired positions.

Support Form - Multiple Form Field Types

Effortlessly Manage Your Support Tickets

The Support Form for ePages enables you to conveniently manage and view all support ticket submissions in a clear and user-friendly display. This capability lets you keep a close eye on all user communications and questions, making it possible to provide quick and efficient responses to support requests.

Support Form - Effortlessly Manage Your Support Tickets

Receive Files and Images through Support Forms for Effective Issue Resolution

The ePages Support Form allows for the seamless reception of pertinent files and images from users, greatly enhancing the precision and effectiveness of your support ticket resolution workflow. This feature plays a crucial role in collecting critical data and documentation, ensuring that user support requests are resolved in a timely and efficient manner.

Support Form - Receive Files and Images through Support Forms for Effective Issue Resolution

Improve User Experience with Rich Content and Images in Your Support Form

Adding titles, informative text, and images to your support form can improve the user experience on your ePages store, making it more accessible and easy to navigate. These clarifying form elements can lead users through the submission process, resulting in a streamlined and effective experience that enhances the probability of successful support ticket resolution.

Support Form - Improve User Experience with Rich Content and Images in Your Support Form

Create a Cohesive Design: Custom Header and Footer for Your Support Form

The ePages Support Form enables you to adjust the header and footer to your liking, while also allowing the addition of images. This personalization feature offers a significant chance to elevate your brand's presence and develop a visually appealing, professional form that complements your ePages store's design and style.

Support Form - Create a Cohesive Design: Custom Header and Footer for Your Support Form

Keep Your ePages Support Form Spam-Free with CAPTCHA

The Support Form creator for ePages offers the option to enable the CAPTCHA anti-spam feature, which requires users to complete a verification process before submitting the form. With this feature in place, you can effectively block bots and automated scripts from submitting spam to your support form, ensuring that all received messages come from genuine users.

Support Form - Keep Your ePages Support Form Spam-Free with CAPTCHA
Support Form - Support Form Data Export: Streamline Your Reporting with CSV Export on ePages

Support Form Data Export: Streamline Your Reporting with CSV Export on ePages

The ePages Support Form creator provides the option to export support ticket submissions in a CSV file format, facilitating easy import into various software or tools for analysis or integration purposes. This functionality is highly advantageous for businesses aiming to maintain a comprehensive record of client communications and for those needing robust data analysis and reporting features.

Support Form - Receive Notifications for New Support ticket Submissions

Receive Notifications for New Support ticket Submissions

The ePages Support Form [creator] enables you to configure notification settings for both the support form owner and the user submitting the request. Configure automated email notifications for each support form submission to be sent to multiple email addresses, as well as dispatch a confirmation email to the user upon successful submission.

Support Form - Achieve Unparalleled Customization with ePages Support Form's Custom CSS

Achieve Unparalleled Customization with ePages Support Form's Custom CSS

Our high-level editor grants you extensive customization possibilities for the appearance of your Support Form on ePages. With this potent tool, you can readily fine-tune every aspect of your support form, such as colors, fonts, layout, and positioning.

Multiple Support Form Skins

The ePages Support Form provides a selection of appealing skins to choose from, enabling you to begin the design process without dedicating time to extensive customization. These ready-to-use skins not only save you time but also ensure a customized and professional appearance that matches your brand's image.

Support Form - Multiple Support Form Skins

Design a Distinct Support Form with ePages's Customization Options

The ePages Support Form creator offers a range of attractive skins that you can easily personalize to match your brand's image and store's overall look and feel. With options to change the color palette, font style, and add your logo and various design elements, you have absolute control over the customization process, enabling you to craft a genuinely distinctive and customized form. This comprehensive customization allows you to engage more effectively with your users and create a memorable experience that aligns with your brand's identity.

Support Form - Design a Distinct Support Form with ePages's Customization Options

Create a Fully Responsive Support Form for ePages Users

In today's world, where a growing number of people are using mobile devices to access the internet, it's essential to have a form that's optimized for mobile viewing. The ePages Support Form boasts full responsiveness, offering flawless operation and visual appeal on all devices. A fully responsive support form ensures that users can smoothly access and fill out the form using their mobile devices, which contributes to quicker submissions and a more satisfying user experience.

Support Form - Create a Fully Responsive Support Form for ePages Users

Simplify Support Form Creation with ePages's Intuitive Form Builder

On ePages, the Support Form builder lets you create and modify your form with ease, eliminating the need for coding know-how. Our intuitive user interface allows you to easily modify the form's fields, layout, and styling with just a few clicks. Furthermore, you can instantly preview your modifications, verifying that your form meets your desired aesthetic.

Support Form - Simplify Support Form Creation with ePages's Intuitive Form Builder

Streamline Support Form Integration with ePages's Easy Embedding Process

You can easily add the Support Form to your ePages store by copying and pasting the code snippet we provide into your page's HTML. The support form's auto-updating capability allows any adjustments made in the Support Form editor to be swiftly displayed on your ePages store. This makes it a hassle-free process to personalize the form and seamlessly integrate it into your store for your customers to access easily.

Support Form - Streamline Support Form Integration with ePages's Easy Embedding Process

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.