ePages

Support Form for ePages

Streamline Your Customer Support With Ease

Create a Support Form
  • Matthew Brown
  • Sam Taylor
  • Madison Reed
  • Daniel Levy

loved by 350k+ businesses

Support Form for ePagesSupport Form for ePages settingsSupport Form for ePages design
Marcela Soto, ReasonWhy

Marcela Soto, ReasonWhy

"Kudos to the Common Ninja team for delivering both an outstanding product and excellent customer service. I highly recommend them to anyone looking for a top-notch solution!"

Roberto Sterza, KRENDALL srl

Roberto Sterza, KRENDALL srl

"Support it's incredible: I have sent an email about a bug and the SAME day I got the fix. Outstanding support and amazing widgets!!!!!!!!!!"

Desert Barbell

Desert Barbell

"Yes yes yes. We were able to consolidate a lot of our web features through one service and one subscription. Lowered the cost of our site, looks and works great."

Why Should You Use the Support Form Widget ?

Efficient Support Made Simple with Our Form Builder

The Support Form integrated within ePages offers a straightforward way for users to lodge support requests, promoting timely responses and stronger customer relationships. In addition, the ePages Support Form assists you in monitoring and categorizing support requests, simplifying the management of customer inquiries and ensuring effective responses.

Optimize User Communication Management through a Centralized Support Form

By using a Support Form for ePages, all support requests are centralized in one location, making it easier for your support team to manage and prioritize requests. By centralizing support requests, you can minimize response times and enhance the overall effectiveness of your customer support system.

Personalized ePages Support Forms for Effective Issue Resolution

The ePages Support form can be customized to include fields that are specific to your business or industry, making it easier to collect the information you need to resolve support requests. Personalizing your Support Form also plays a crucial role in collecting invaluable customer feedback, ensuring that you can adapt and optimize your products and services to satisfy customer preferences and requirements.

Multiple Form Field Types

The ePages Support Form creator provides an extensive selection of customizable fields, ranging from basic to unique and specialized formats, enabling you to adapt your form to meet your specific needs and purposes. Inserting fields is effortless: just click the "Add Field" button and select from the numerous formats presented. Furthermore, you can easily adjust the order of the fields by simply dragging and dropping them into the desired positions.

Support Form - Multiple Form Field Types

Effortlessly Manage Your Support Tickets

The Support Form for ePages enables you to conveniently manage and view all support ticket submissions in a clear and user-friendly display. This capability lets you keep a close eye on all user communications and questions, making it possible to provide quick and efficient responses to support requests.

Support Form - Effortlessly Manage Your Support Tickets

Receive Files and Images through Support Forms for Effective Issue Resolution

The ePages Support Form allows for the seamless reception of pertinent files and images from users, greatly enhancing the precision and effectiveness of your support ticket resolution workflow. This feature plays a crucial role in collecting critical data and documentation, ensuring that user support requests are resolved in a timely and efficient manner.

Support Form - Receive Files and Images through Support Forms for Effective Issue Resolution

Improve User Experience with Rich Content and Images in Your Support Form

Adding titles, informative text, and images to your support form can improve the user experience on your ePages store, making it more accessible and easy to navigate. These clarifying form elements can lead users through the submission process, resulting in a streamlined and effective experience that enhances the probability of successful support ticket resolution.

Support Form - Improve User Experience with Rich Content and Images in Your Support Form

Create a Cohesive Design: Custom Header and Footer for Your Support Form

The ePages Support Form enables you to adjust the header and footer to your liking, while also allowing the addition of images. This personalization feature offers a significant chance to elevate your brand's presence and develop a visually appealing, professional form that complements your ePages store's design and style.

Support Form - Create a Cohesive Design: Custom Header and Footer for Your Support Form

Keep Your ePages Support Form Spam-Free with CAPTCHA

The Support Form creator for ePages offers the option to enable the CAPTCHA anti-spam feature, which requires users to complete a verification process before submitting the form. With this feature in place, you can effectively block bots and automated scripts from submitting spam to your support form, ensuring that all received messages come from genuine users.

Support Form - Keep Your ePages Support Form Spam-Free with CAPTCHA
Support Form - Support Form Data Export: Streamline Your Reporting with CSV Export on ePages

Support Form Data Export: Streamline Your Reporting with CSV Export on ePages

The ePages Support Form creator provides the option to export support ticket submissions in a CSV file format, facilitating easy import into various software or tools for analysis or integration purposes. This functionality is highly advantageous for businesses aiming to maintain a comprehensive record of client communications and for those needing robust data analysis and reporting features.

Support Form - Receive Notifications for New Support ticket Submissions

Receive Notifications for New Support ticket Submissions

The ePages Support Form [creator] enables you to configure notification settings for both the support form owner and the user submitting the request. Configure automated email notifications for each support form submission to be sent to multiple email addresses, as well as dispatch a confirmation email to the user upon successful submission.

Support Form - Simplify Support Form Creation with ePages's Intuitive Form Builder

Simplify Support Form Creation with ePages's Intuitive Form Builder

On ePages, the Support Form builder lets you create and modify your form with ease, eliminating the need for coding know-how. Our intuitive user interface allows you to easily modify the form's fields, layout, and styling with just a few clicks. Furthermore, you can instantly preview your modifications, verifying that your form meets your desired aesthetic.

Multiple Support Form Skins

The ePages Support Form provides a selection of appealing skins to choose from, enabling you to begin the design process without dedicating time to extensive customization. These ready-to-use skins not only save you time but also ensure a customized and professional appearance that matches your brand's image.

Support Form - Multiple Support Form Skins

Design a Distinct Support Form with ePages's Customization Options

The ePages Support Form creator offers a range of attractive skins that you can easily personalize to match your brand's image and store's overall look and feel. With options to change the color palette, font style, and add your logo and various design elements, you have absolute control over the customization process, enabling you to craft a genuinely distinctive and customized form. This comprehensive customization allows you to engage more effectively with your users and create a memorable experience that aligns with your brand's identity.

Support Form - Design a Distinct Support Form with ePages's Customization Options

Create a Fully Responsive Support Form for ePages Users

In today's world, where a growing number of people are using mobile devices to access the internet, it's essential to have a form that's optimized for mobile viewing. The ePages Support Form boasts full responsiveness, offering flawless operation and visual appeal on all devices. A fully responsive support form ensures that users can smoothly access and fill out the form using their mobile devices, which contributes to quicker submissions and a more satisfying user experience.

Support Form - Create a Fully Responsive Support Form for ePages Users

Achieve Unparalleled Customization with ePages Support Form's Custom CSS

Our high-level editor grants you extensive customization possibilities for the appearance of your Support Form on ePages. With this potent tool, you can readily fine-tune every aspect of your support form, such as colors, fonts, layout, and positioning.

Support Form - Achieve Unparalleled Customization with ePages Support Form's Custom CSS

Streamline Support Form Integration with ePages's Easy Embedding Process

You can easily add the Support Form to your ePages store by copying and pasting the code snippet we provide into your page's HTML. The support form's auto-updating capability allows any adjustments made in the Support Form editor to be swiftly displayed on your ePages store. This makes it a hassle-free process to personalize the form and seamlessly integrate it into your store for your customers to access easily.

Support Form - Streamline Support Form Integration with ePages's Easy Embedding Process

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Why Should I Use Common Ninja's Widgets?

Reliable Support

We value our customers and offer top-notch support and quick reply times. You won’t be left hanging with a problem on your hands, we promise.

An Intuitive Editor

Our widgets come with a simple-to-use, intuitive editor that enables you to drag and drop elements within the widgets and edit them with absolute ease.

User Analytics Included

We add user analytics to each app so you can get valuable insights including the number of installations, impressions, views, engagement metrics and more!

Fully Customizable

Our widgets are fully customizable and offer a wide variety of design options for you to choose from. Fonts, colors, shapes, sizes and more — change any design element to fit your needs.

GDPR Compliant

We value your privacy and rights over personal data. To that end, all our widgets are GDPR and CCPA compliant to protect your privacy. You can learn more about our

Highly Secure

Our servers, code and API are constantly audited to make sure that our widgets are secure. We also reinforce this by creating widgets of high quality and by trusted developers.

Perfectly Responsive

Our widgets are fully responsive and will work on any device. In a mobile-first world, this feature gives you a strong advantage over competitors.

Continuous Improvement

We constantly work to improve our widgets and add new features and capabilities to them so that you can have everything you need at your fingertips.

No Coding Skills Required

Our widgets require absolutely no coding knowledge. Edit the app to your liking, copy its HTML code, and paste it where needed. That’s it.

FAQ

Compatible With All Site Builders, E-Commerce Platforms and Websites

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