Support Form for Kartra

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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Kartra
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Why Should You Use the Support Form Widget+?

Provide Efficient Support

Utilizing the Support Form on Kartra allows for a seamless support request submission process, fostering an environment of timely assistance and happier customers. The Kartra Support Form also streamlines the process of tracking and sorting support inquiries, allowing for enhanced management and prompt replies to customer concerns.

Simplify User Communications with a Centralized Support Form for Kartra

Implementing a Support Form on Kartra allows you to gather all support requests in a single location, improving the ability of your support team to manage and prioritize issues. Consequently, this centralization leads to faster response times and a more efficient customer support process.

Personalized Support Form for Kartra

The Kartra Support Form offers customization options with fields designed for your particular business or industry, ensuring efficient data collection for addressing support requests. Furthermore, tailoring your Support Form aids in capturing significant customer feedback, which enables you to consistently fine-tune your products and services to better serve your customers.

Multiple Form Field Types

The Kartra Support Form creator offers numerous customizable fields, covering standard to distinctive and specialized formats, empowering you to customize your form to suit your specific needs and intended applications. To include fields, just click on the "Add Field" option and browse the comprehensive range of formats offered. Plus, reorganizing the fields is effortless, as you can drag and drop them according to your preferred arrangement.

Support Form - Multiple Form Field Types

Simplify Your Support Ticket Management on Kartra

The Support Form for Kartra provides a convenient way to manage and view all support ticket submissions in an organized and easy-to-navigate display. This allows you to keep track of all user communications and inquiries, enabling you to respond promptly and efficiently to their support requests.

Support Form - Simplify Your Support Ticket Management on Kartra

Receive Files and Images via the Support Form for Better Issue Resolution

With the Support Form on Kartra, you can easily accept relevant files and images from your users, substantially boosting the accuracy and efficiency of your support ticket resolution procedure. This feature plays a crucial role in collecting critical data and documentation, ensuring that user support requests are resolved in a timely and efficient manner.

Support Form - Receive Files and Images via the Support Form for Better Issue Resolution

Boost Support Form Usability with Descriptive Content and Visual Elements

By integrating titles, descriptive text, and images into your support form, you can enhance the user experience on your Kartra website and make it more comprehensive and user-friendly. The presence of these descriptive form elements can direct users during the submission process, offering a fluid and efficient experience that boosts the likelihood of successfully resolving support tickets.

Support Form - Boost Support Form Usability with Descriptive Content and Visual Elements

Unify Your Brand Aesthetic with Custom Support Form Headers and Footers

The Kartra Support Form enables you to adjust the header and footer to your liking, while also allowing the addition of images. This customization option provides an excellent opportunity to boost your brand's visual identity and craft an impressive, professional form that integrates seamlessly with your Kartra website's design and aesthetics.

Support Form - Unify Your Brand Aesthetic with Custom Support Form Headers and Footers

Safeguard Your Support Form with CAPTCHA Anti-Spam on Kartra

The Support Form creator for Kartra offers the option to enable the CAPTCHA anti-spam feature, which requires users to complete a verification process before submitting the form. By implementing this feature, you can prevent bots and automated scripts from submitting spam messages via your support form, guaranteeing that you receive legitimate messages from actual users.

Support Form - Safeguard Your Support Form with CAPTCHA Anti-Spam on Kartra
Support Form - Support Form Data Export: Streamline Your Reporting with CSV Export on Kartra

Support Form Data Export: Streamline Your Reporting with CSV Export on Kartra

The Kartra Support Form creator provides the option to export support ticket submissions in a CSV file format, facilitating easy import into various software or tools for analysis or integration purposes. This export feature is particularly useful for businesses that need to keep a record of all client interactions and for those that require data analysis and reporting capabilities.

Support Form - Receive Notifications for New Support ticket Submissions

Receive Notifications for New Support ticket Submissions

The Kartra Support Form [creator] allows for the modification of notification settings to suit the needs of both the support form owner and the person submitting a request. Set up automated email notifications for every support form submission, delivering notifications to multiple email addresses and sending a confirmation email to the user after successful submission.

Support Form - Enhance Support Form Appearance with Kartra's Custom CSS Editor

Enhance Support Form Appearance with Kartra's Custom CSS Editor

The advanced editor on Kartra equips you with comprehensive customization options for your Support Form's appearance. Effortlessly modify every aspect of the support form, including colors, fonts, layout, and positioning, with this robust tool.

Kartra Support Form: Multiple Skins for Easy Customization

The Support Form for Kartra offers a range of attractive skins to choose from, allowing you to jumpstart the design process without having to spend time on extensive customization. These pre-built skins not only conserve your time but also deliver a personalized and professional design that harmonizes with your brand's aesthetic.

Support Form - Kartra Support Form: Multiple Skins for Easy Customization

Fully Personalize Your Kartra Support Form for a Unified Brand Experience

The Support Form creator on Kartra offers a selection of engaging skins that can be conveniently adapted to suit your brand's style and your website's overall appearance. By modifying the color scheme, font choices, and incorporating your logo and additional design features, you have total control of the customization process, letting you design a truly individualized and bespoke form. By offering complete customization, you can improve user interaction and make a lasting impression that harmonizes with your brand's image.

Support Form - Fully Personalize Your Kartra Support Form for a Unified Brand Experience

Enjoy Device Compatibility with Kartra Support Form

As mobile devices become more prevalent for internet access, it is vital to ensure your form is tailored for optimal viewing across a range of devices. The Kartra Support Form is entirely responsive, ensuring excellent performance and appearance on any device. With a responsive support form, your users can easily access and fill out the form on the go, increasing the chances of receiving timely submissions and improving the overall user experience.

Support Form - Enjoy Device Compatibility with Kartra Support Form

Create Support Forms Effortlessly with Kartra Form Builder

The Kartra Support Form builder empowers you to design and customize your form, all without any coding experience necessary. Our intuitive user interface allows you to easily modify the form's fields, layout, and styling with just a few clicks. Plus, the real-time preview feature helps you keep track of your changes, making sure your form aligns with your expectations

Support Form - Create Support Forms Effortlessly with Kartra Form Builder

Easy To Embed Support Form for Kartra

You can easily add the Support Form to your Kartra website by copying and pasting the code snippet we provide into your page's HTML. With its auto-updating design, the support form ensures that any modifications made within the Support Form editor are immediately reflected on your Kartra website. This simplified process allows for effortless form customization and seamless integration with your website, ensuring convenient access for your customers.

Support Form - Easy To Embed Support Form for Kartra

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.