Support Form for Magnolia CMS

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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Magnolia CMS
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Why Should You Use the Support Form Widget+?

Efficient Support Made Simple with Our Form Builder

The Support Form integrated within Magnolia CMS offers a straightforward way for users to lodge support requests, promoting timely responses and stronger customer relationships. The Magnolia CMS Support Form can also help you track and organize support requests, making it easier to manage customer inquiries and provide efficient responses.

Centralized your User's Communication

With a Support Form for Magnolia CMS, you can centralize all support inquiries, enabling your support staff to better oversee and prioritize requests. By centralizing support requests, you can minimize response times and enhance the overall effectiveness of your customer support system.

Magnolia CMS Support Forms: Customized to Suit Your Business

The Support Form on Magnolia CMS can be adapted to include custom fields relevant to your business or sector, making it more efficient to gather necessary details for handling support inquiries. Furthermore, tailoring your Support Form aids in capturing significant customer feedback, which enables you to consistently fine-tune your products and services to better serve your customers.

Versatile Form Field Types for Customizable Support Forms

With the Magnolia CMS Support Form creator, you have access to a broad array of customizable fields, from simple to specialized formats, allowing you to fine-tune your form based on your particular requirements and use cases. To include fields, just click on the "Add Field" option and browse the comprehensive range of formats offered. Additionally, you can effortlessly reorder the fields by dragging and dropping them as needed.

Support Form - Versatile Form Field Types for Customizable Support Forms

Optimize Support Ticket Handling on Magnolia CMS with Ease

The Magnolia CMS Support Form allows you to effortlessly manage and view all submitted support tickets in an intuitive and user-friendly interface. This allows you to keep track of all user communications and inquiries, enabling you to respond promptly and efficiently to their support requests.

Support Form - Optimize Support Ticket Handling on Magnolia CMS with Ease

Improve Support Efficiency with File and Image Uploads in Magnolia CMS Support Form

The Support Form for Magnolia CMS allows you to easily receive relevant files and images from your users, which can significantly enhance the accuracy and effectiveness of your support ticket resolution process. This feature is particularly advantageous for collecting vital data and documentation, enabling you to address user support requests swiftly and efficiently.

Support Form - Improve Support Efficiency with File and Image Uploads in Magnolia CMS Support Form

Elevate Your Support Form with Engaging Content and Visuals

By incorporating titles, descriptive content, and images into your support form, you can enrich the user experience on your Magnolia CMS website and create a more comprehensive and user-friendly environment. Adding these informative form components can help users navigate the submission process, creating a smooth and efficient experience that increases the chances of resolving support tickets effectively.

Support Form - Elevate Your Support Form with Engaging Content and Visuals

Tailor Your Support Form with Custom Header and Footer Design

The Support Form on Magnolia CMS provides the option to tailor the header and footer, enabling you to include images as well. This personalization feature offers a significant chance to elevate your brand's presence and develop a visually appealing, professional form that complements your Magnolia CMS website's design and style.

Support Form - Tailor Your Support Form with Custom Header and Footer Design

Protect Your Support Form from Spam on Magnolia CMS with CAPTCHA

With the Support Form creator for Magnolia CMS, you can activate the CAPTCHA anti-spam feature, requiring users to undergo a verification process prior to form submission. This CAPTCHA feature aids in deterring bots and automated scripts from submitting spam through your support form, allowing you to receive genuine messages from real users exclusively.

Support Form - Protect Your Support Form from Spam on Magnolia CMS with CAPTCHA
Support Form - Export Support Form Ticket Submissions to CSV Format

Export Support Form Ticket Submissions to CSV Format

The Magnolia CMS Support Form creator enables you to export support ticket submissions as CSV files, allowing for effortless importation into other software or tools for analysis or integration. The export feature is especially beneficial for businesses that require thorough documentation of client interactions and for those with data analysis and reporting needs.

Support Form - Enable Notifications for Support Ticket Submissions on Magnolia CMS

Enable Notifications for Support Ticket Submissions on Magnolia CMS

The Magnolia CMS Support Form [creator] offers the ability to set up notification preferences for both the owner of the support form and the individual submitting a request. You can set up automated email notifications for every support form submission to multiple email addresses and send a confirmation email to the user upon successful submission.

Support Form - Elevate Your Magnolia CMS Support Form Design Using Custom CSS

Elevate Your Magnolia CMS Support Form Design Using Custom CSS

Our advanced editor empowers you with full customization capabilities of the Support Form's appearance. With this potent tool, you can readily fine-tune every aspect of your support form, such as colors, fonts, layout, and positioning.

Multiple Support Form Skins

With the Support Form for Magnolia CMS, you have access to an assortment of visually pleasing skins, making it easy to initiate the design process without investing time in elaborate customization. These pre-built skins not only conserve your time but also deliver a personalized and professional design that harmonizes with your brand's aesthetic.

Support Form - Multiple Support Form Skins

Fully Customizable Support Form for Magnolia CMS

The Support Form creator for Magnolia CMS features a range of eye-catching skins that can be quickly personalized to complement your brand's essence and your website's overall design. From customizing the color theme and font selection to adding your logo and other design aspects, you have complete authority over the customization process, empowering you to create an entirely distinctive and personalized form. This level of customization enables you to better connect with your users and leave a lasting impression that is consistent with your brand's image.

Support Form - Fully Customizable Support Form for Magnolia CMS

Ensure Accessibility on All Devices with Magnolia CMS Support Form

As more individuals rely on mobile devices for internet access, it's imperative to present a form that's designed for the best viewing experience on such devices. Featuring total responsiveness, the Magnolia CMS Support Form delivers impeccable functionality and aesthetics across various devices. A fully responsive support form ensures that users can smoothly access and fill out the form using their mobile devices, which contributes to quicker submissions and a more satisfying user experience.

Support Form - Ensure Accessibility on All Devices with Magnolia CMS Support Form

Easy To Use Magnolia CMS Support Form Builder

With the Support Form builder for Magnolia CMS, you don't need any coding knowledge to create and customize your form. Our intuitive user interface allows you to easily modify the form's fields, layout, and styling with just a few clicks. Additionally, you can view your changes in real-time, ensuring that your form appears precisely as you envisioned it.

Support Form - Easy To Use Magnolia CMS Support Form Builder

Streamline Support Form Integration with Magnolia CMS's Easy Embedding Process

To embed the Support Form on your Magnolia CMS website, you can easily copy and paste the provided code snippet into your page's HTML code. With its auto-updating design, the support form ensures that any modifications made within the Support Form editor are immediately reflected on your Magnolia CMS website. This simplified process allows for effortless form customization and seamless integration with your website, ensuring convenient access for your customers.

Support Form - Streamline Support Form Integration with Magnolia CMS's Easy Embedding Process

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.