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Support Form for RubberDuck

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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RubberDuck
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Why Should You Use the Support Form Widget+?

Efficient Support Made Simple with Our Form Builder

Utilizing the Support Form on RubberDuck allows for a seamless support request submission process, fostering an environment of timely assistance and happier customers. Furthermore, the RubberDuck Support Form helps keep track of and systematize support requests, making it easier to manage customer concerns and provide swift assistance.

Unify Support Requests for Better Customer Support Efficiency

Employing a Support Form for RubberDuck brings all support requests together in one centralized location, enhancing your support team's ability to manage and prioritize tasks. Consequently, this centralization leads to faster response times and a more efficient customer support process.

Customize Support Forms on RubberDuck for Your Industry

With the RubberDuck Support Form, you can add custom fields specific to your industry or business, simplifying the process of obtaining the required information for resolving support issues. Personalizing your Support Form also plays a crucial role in collecting invaluable customer feedback, ensuring that you can adapt and optimize your products and services to satisfy customer preferences and requirements.

Comprehensive Form Field Options for RubberDuck Support Forms

The RubberDuck Support Form creator features an expansive range of customizable fields, from straightforward to exclusive and specialized formats, granting you the ability to personalize your form to meet your distinct requirements and usage. You can easily add fields by clicking on the "Add Field" option and selecting from the vast collection of formats available. Additionally, you can effortlessly reorder the fields by dragging and dropping them as needed.

Support Form - Comprehensive Form Field Options for RubberDuck Support Forms

Efficiently Handle Support Tickets with RubberDuck Support Form

The RubberDuck Support Form allows you to effortlessly manage and view all submitted support tickets in an intuitive and user-friendly interface. This capability lets you keep a close eye on all user communications and questions, making it possible to provide quick and efficient responses to support requests.

Support Form - Efficiently Handle Support Tickets with RubberDuck Support Form

RubberDuck Support Form: Accept Files and Images for Optimal Support Resolution

The Support Form for RubberDuck enables you to effortlessly receive relevant files and images from your users, significantly improving the accuracy and efficacy of your support ticket resolution process. This feature can be particularly useful for gathering essential data and documentation to help resolve user support requests promptly and efficiently.

Support Form - RubberDuck Support Form: Accept Files and Images for Optimal Support Resolution

Optimize Your Support Form Experience with Informative Text and Images

Integrating titles, explanatory content, and visual elements into your support form can boost user experience on your RubberDuck website, resulting in a more engaging and user-friendly design. Adding these informative form components can help users navigate the submission process, creating a smooth and efficient experience that increases the chances of resolving support tickets effectively.

Support Form - Optimize Your Support Form Experience with Informative Text and Images

Unify Your Brand Aesthetic with Custom Support Form Headers and Footers

The Support Form for RubberDuck enables you to personalize the support form's header and footer, including the addition of images. This customization feature presents a valuable opportunity to enhance your brand's image and create an eye-catching, professional form that seamlessly aligns with your RubberDuck website's overall design and aesthetic.

Support Form - Unify Your Brand Aesthetic with Custom Support Form Headers and Footers

Prevent Spam with CAPTCHA in Your RubberDuck Support Form

The RubberDuck Support Form creator gives you the option to enable the CAPTCHA anti-spam feature, mandating users to go through a verification process before submitting the form. This anti-spam feature helps keep bots and automated scripts from submitting unwanted messages through your support form, ensuring that you receive only authentic messages from real users

Support Form - Prevent Spam with CAPTCHA in Your RubberDuck Support Form
Support Form - RubberDuck Support Form: Export Ticket Submissions to CSV for Seamless Analysis

RubberDuck Support Form: Export Ticket Submissions to CSV for Seamless Analysis

The Support Form creator on RubberDuck allows for exporting support ticket submissions as CSV files, streamlining the process of importing the data into other software or tools for additional analysis or integration. This feature is especially beneficial for businesses that need to maintain a record of all their interactions with clients, and for data analysis and reporting purposes.

Support Form - Automated Notifications for Support Ticket Submissions on RubberDuck

Automated Notifications for Support Ticket Submissions on RubberDuck

The RubberDuck Support Form [creator] offers the ability to set up notification preferences for both the owner of the support form and the individual submitting a request. You can establish automated email notifications for each support form submission, sending notifications to multiple email addresses and providing a confirmation email to the user upon successful submission.

Support Form - Elevate Your RubberDuck Support Form Design Using Custom CSS

Elevate Your RubberDuck Support Form Design Using Custom CSS

With our advanced editor, you gain full control over the customization of your RubberDuck Support Form's look and feel. Effortlessly modify every aspect of the support form, including colors, fonts, layout, and positioning, with this robust tool.

Multiple Support Form Skins

The Support Form on RubberDuck features a variety of attractive skins, allowing you to kickstart the design process while bypassing the need for time-consuming customization. These available skins provide a time-saving solution, while still maintaining a tailored and professional appearance that resonates with your brand's identity.

Support Form - Multiple Support Form Skins

Tailor Your RubberDuck Support Form to Match Your Brand's Aesthetic

The Support Form creator for RubberDuck features a range of eye-catching skins that can be quickly personalized to complement your brand's essence and your website's overall design. From changing the color scheme and font style to adding your logo and other design elements, you have complete control over the customization process to create a truly unique and personalized form. This extensive personalization helps you forge a stronger connection with your users and establish a lasting impact that reflects your brand's image.

Support Form - Tailor Your RubberDuck Support Form to Match Your Brand's Aesthetic

Optimize User Experience with Responsive RubberDuck Support Form

In our increasingly mobile-centric world, it is crucial to provide a form optimized for viewing on various devices to accommodate the growing number of mobile users. With complete responsiveness, the RubberDuck Support Form guarantees optimal functionality and presentation on all devices. By providing a responsive support form, you enable users to access and submit the form with ease from any device, leading to more timely submissions and a better overall user experience.

Support Form - Optimize User Experience with Responsive RubberDuck Support Form

Create Support Forms Effortlessly with RubberDuck Form Builder

On RubberDuck, the Support Form builder lets you create and modify your form with ease, eliminating the need for coding know-how. The intuitive user interface makes it easy for you to adjust the form's fields, layout, and design with just a few simple clicks. Plus, you can preview your changes in real-time to ensure that your form looks exactly the way you want it to.

Support Form - Create Support Forms Effortlessly with RubberDuck Form Builder

Simple Steps to Embedding RubberDuck Support Form on Your website

To insert the Support Form on your RubberDuck website, all you need to do is copy the provided code snippet and paste it into your page's HTML. With its auto-updating design, the support form ensures that any modifications made within the Support Form editor are immediately reflected on your RubberDuck website. This makes it a hassle-free process to personalize the form and seamlessly integrate it into your website for your customers to access easily.

Support Form - Simple Steps to Embedding RubberDuck Support Form on Your website

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.