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Support Form for SamCart

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

loved by 500K+ businesses

SamCart
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Why Should You Use the Support Form Widget+?

Generate Customizable Support Forms for Your SamCart store

Utilizing the Support Form on SamCart allows for a seamless support request submission process, fostering an environment of timely assistance and happier customers. The SamCart Support Form can also help you track and organize support requests, making it easier to manage customer inquiries and provide efficient responses.

Centralize User Communications with Our Support Form Solution

By incorporating a Support Form into SamCart, support requests are unified in one central hub, making it simpler for your support team to handle and prioritize inquiries. By centralizing support requests, you can minimize response times and enhance the overall effectiveness of your customer support system.

Personalized SamCart Support Forms for Effective Issue Resolution

The Support Form on SamCart can be adapted to include custom fields relevant to your business or sector, making it more efficient to gather necessary details for handling support inquiries. Customizing your Support Form also helps in obtaining valuable customer input, helping you consistently improve your products and services to cater to customer needs and preferences.

Comprehensive Form Field Options for SamCart Support Forms

The SamCart Support Form creator offers a wide range of customizable fields, from basic ones to unique and specialized formats, which allows you to tailor your form to your specific requirements and intended use. Inserting fields is effortless: just click the "Add Field" button and select from the numerous formats presented. Furthermore, you can easily adjust the order of the fields by simply dragging and dropping them into the desired positions.

Support Form - Comprehensive Form Field Options for SamCart Support Forms

Streamline Support Ticket Management with SamCart Support Form

The Support Form for SamCart provides a convenient way to manage and view all support ticket submissions in an organized and easy-to-navigate display. This user-friendly interface allows you to track all user communications and inquiries, enabling you to provide prompt and effective support to their requests.

Support Form - Streamline Support Ticket Management with SamCart Support Form

Improve Support Efficiency with File and Image Uploads in SamCart Support Form

The Support Form for SamCart allows you to easily receive relevant files and images from your users, which can significantly enhance the accuracy and effectiveness of your support ticket resolution process. This feature plays a crucial role in collecting critical data and documentation, ensuring that user support requests are resolved in a timely and efficient manner.

Support Form - Improve Support Efficiency with File and Image Uploads in SamCart Support Form

Optimize Your Support Form Experience with Informative Text and Images

By incorporating titles, descriptive content, and images into your support form, you can enrich the user experience on your SamCart store and create a more comprehensive and user-friendly environment. The incorporation of such explanatory form elements can assist users throughout the submission process, fostering a seamless and efficient experience that improves the odds of effectively resolving support tickets.

Support Form - Optimize Your Support Form Experience with Informative Text and Images

Unify Your Brand Aesthetic with Custom Support Form Headers and Footers

The Support Form for SamCart allows you to customize the header and footer of the form, including the option to add images. This feature presents a significant opportunity to elevate your brand's image and create a visually stunning and professional form that aligns with your SamCart store's overall design and aesthetic.

Support Form - Unify Your Brand Aesthetic with Custom Support Form Headers and Footers

Enable CAPTCHA to Block Spam in Your SamCart Support Form

The Support Form creator for SamCart provides the option to enable the CAPTCHA anti-spam feature, necessitating users to complete a verification process before submitting the form. By implementing this feature, you can prevent bots and automated scripts from submitting spam messages via your support form, guaranteeing that you receive legitimate messages from actual users.

Support Form - Enable CAPTCHA to Block Spam in Your SamCart Support Form
Support Form - SamCart Support Form: Export Ticket Submissions to CSV for Seamless Analysis

SamCart Support Form: Export Ticket Submissions to CSV for Seamless Analysis

The SamCart Support Form creator enables you to export support ticket submissions as CSV files, allowing for effortless importation into other software or tools for analysis or integration. This export feature is particularly useful for businesses that need to keep a record of all client interactions and for those that require data analysis and reporting capabilities.

Support Form - Enable Notifications for Support Ticket Submissions on SamCart

Enable Notifications for Support Ticket Submissions on SamCart

The SamCart Support Form [creator] allows you to activate notification settings for both the support form owner and the submitting user. Configure automated email notifications for each support form submission to be sent to multiple email addresses, as well as dispatch a confirmation email to the user upon successful submission.

Support Form - Elevate Your SamCart Support Form Design Using Custom CSS

Elevate Your SamCart Support Form Design Using Custom CSS

With our advanced editor, you gain full control over the customization of your SamCart Support Form's look and feel. This versatile tool empowers you to easily tweak every detail of the support form, encompassing colors, font choices, layout, and positioning. For advanced users with CSS knowledge, direct CSS editing can take customization to the next level.

Choose from a Variety of Support Form Skins for SamCart

The Support Form on SamCart features a variety of attractive skins, allowing you to kickstart the design process while bypassing the need for time-consuming customization. These pre-built skins not only conserve your time but also deliver a personalized and professional design that harmonizes with your brand's aesthetic.

Support Form - Choose from a Variety of Support Form Skins for SamCart

Customize Your SamCart Support Form for a Cohesive Brand Appearance

With the SamCart Support Form creator, you have access to a variety of attractive skins that can be effortlessly customized to fit your brand's image and the overall look of your store. By modifying the color scheme, font choices, and incorporating your logo and additional design features, you have total control of the customization process, letting you design a truly individualized and bespoke form. This extensive personalization helps you forge a stronger connection with your users and establish a lasting impact that reflects your brand's image.

Support Form - Customize Your SamCart Support Form for a Cohesive Brand Appearance

Perfectly Responsive Support Form for SamCart

In today's world, where a growing number of people are using mobile devices to access the internet, it's essential to have a form that's optimized for mobile viewing. The SamCart Support Form boasts full responsiveness, offering flawless operation and visual appeal on all devices. A fully responsive support form ensures that users can smoothly access and fill out the form using their mobile devices, which contributes to quicker submissions and a more satisfying user experience.

Support Form - Perfectly Responsive Support Form for SamCart

Design Support Forms with Ease Using SamCart Form Builder

With the SamCart Support Form builder, there's no need for coding skills to design and personalize your form. With the intuitive user interface, you can comfortably change the form's fields, structure, and appearance using only a few clicks. Plus, you can preview your changes in real-time to ensure that your form looks exactly the way you want it to.

Support Form - Design Support Forms with Ease Using SamCart Form Builder

Hassle-Free Integration: Embedding SamCart Support Form on Your store

You can easily add the Support Form to your SamCart store by copying and pasting the code snippet we provide into your page's HTML. The support form's auto-updating capability allows any adjustments made in the Support Form editor to be swiftly displayed on your SamCart store. With this efficient process, you can painlessly personalize the form and flawlessly incorporate it into your store, offering your customers easy access.

Support Form - Hassle-Free Integration: Embedding SamCart Support Form on Your store

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.