Support Form for SiteJet

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

loved by 500K+ businesses

SiteJet
plugineditor

Why Should You Use the Support Form Widget+?

Create and Embed Custom Support Forms with Ease

The SiteJet Support Form enables users to submit support tickets seamlessly, resulting in faster issue resolution and improved customer loyalty. Furthermore, the SiteJet Support Form helps keep track of and systematize support requests, making it easier to manage customer concerns and provide swift assistance.

Simplify User Communications with a Centralized Support Form for SiteJet

Utilizing a Support Form for SiteJet consolidates all support requests in one place, facilitating easier management and prioritization by your support team. This can help reduce response times and improve the overall efficiency of your customer support process.

SiteJet Support Forms: Customized to Suit Your Business

The Support Form on SiteJet can be adapted to include custom fields relevant to your business or sector, making it more efficient to gather necessary details for handling support inquiries. Moreover, personalizing your Support Form enables the gathering of essential customer insights, allowing you to refine your offerings in response to your customer's requirements and preferences.

Multiple Form Field Types

The SiteJet Support Form creator offers a wide range of customizable fields, from basic ones to unique and specialized formats, which allows you to tailor your form to your specific requirements and intended use. Inserting fields is effortless: just click the "Add Field" button and select from the numerous formats presented. Plus, reorganizing the fields is effortless, as you can drag and drop them according to your preferred arrangement.

Support Form - Multiple Form Field Types

Seamless Support Ticket Management with SiteJet

The Support Form for SiteJet enables you to conveniently manage and view all support ticket submissions in a clear and user-friendly display. This user-friendly interface allows you to track all user communications and inquiries, enabling you to provide prompt and effective support to their requests.

Support Form - Seamless Support Ticket Management with SiteJet

Streamline Issue Resolution with File and Image Reception via Support Form

With the Support Form on SiteJet, you can easily accept relevant files and images from your users, substantially boosting the accuracy and efficiency of your support ticket resolution procedure. This feature is particularly advantageous for collecting vital data and documentation, enabling you to address user support requests swiftly and efficiently.

Support Form - Streamline Issue Resolution with File and Image Reception via Support Form

Optimize Your Support Form Experience with Informative Text and Images

By integrating titles, descriptive text, and images into your support form, you can enhance the user experience on your SiteJet website and make it more comprehensive and user-friendly. The incorporation of such explanatory form elements can assist users throughout the submission process, fostering a seamless and efficient experience that improves the odds of effectively resolving support tickets.

Support Form - Optimize Your Support Form Experience with Informative Text and Images

Customize the Support Form Header and Footer

The SiteJet Support Form enables you to adjust the header and footer to your liking, while also allowing the addition of images. This customization option provides an excellent opportunity to boost your brand's visual identity and craft an impressive, professional form that integrates seamlessly with your SiteJet website's design and aesthetics.

Support Form - Customize the Support Form Header and Footer

Protect Your Support Form from Spam on SiteJet with CAPTCHA

The Support Form creator on SiteJet offers the ability to activate the CAPTCHA anti-spam feature, compelling users to pass a verification process before form submission. With this feature in place, you can effectively block bots and automated scripts from submitting spam to your support form, ensuring that all received messages come from genuine users.

Support Form - Protect Your Support Form from Spam on SiteJet with CAPTCHA
Support Form - Export Support Ticket Submissions to CSV for Easy Integration

Export Support Ticket Submissions to CSV for Easy Integration

The SiteJet Support Form creator provides the option to export support ticket submissions in a CSV file format, facilitating easy import into various software or tools for analysis or integration purposes. The export feature is especially beneficial for businesses that require thorough documentation of client interactions and for those with data analysis and reporting needs.

Support Form - Receive Real-Time Notifications for Support Ticket Submissions

Receive Real-Time Notifications for Support Ticket Submissions

With the SiteJet Support Form [creator], you can adjust notification settings to cater to both the support form owner and the submitting user. Set up automated email notifications for every support form submission, delivering notifications to multiple email addresses and sending a confirmation email to the user after successful submission.

Support Form - SiteJet Support Form Custom CSS

SiteJet Support Form Custom CSS

Our advanced editor empowers you with full customization capabilities of the Support Form's appearance. You can easily modify every aspect of the support form, from colors and fonts to layout and positioning, with this powerful tool. For advanced users with CSS knowledge, direct CSS editing can take customization to the next level.

Diverse Support Form Skins for Quick Customization on SiteJet

The Support Form for SiteJet presents a collection of engaging skins, letting you expedite the design process without focusing on time-intensive customization. These ready-to-use skins not only save you time but also ensure a customized and professional appearance that matches your brand's image.

Support Form - Diverse Support Form Skins for Quick Customization on SiteJet

Fully Customizable Support Form for SiteJet

The Support Form creator for SiteJet provides an array of appealing skins that can be easily tailored to align with your brand's identity and your website's overall design and aesthetic. From adjusting the color scheme and font style to incorporating your logo and other design elements, you have full control over the customization process, allowing you to create a truly unique and tailored form. By offering complete customization, you can improve user interaction and make a lasting impression that harmonizes with your brand's image.

Support Form - Fully Customizable Support Form for SiteJet

Create a Fully Responsive Support Form for SiteJet Users

In our increasingly mobile-centric world, it is crucial to provide a form optimized for viewing on various devices to accommodate the growing number of mobile users. The SiteJet Support Form boasts full responsiveness, offering flawless operation and visual appeal on all devices. With a responsive support form, your users can easily access and fill out the form on the go, increasing the chances of receiving timely submissions and improving the overall user experience.

Support Form - Create a Fully Responsive Support Form for SiteJet Users

SiteJet Support Form Builder: User-Friendly Tool for Effortless Form Creation

The Support Form builder for SiteJet allows you to develop and tailor your form effortlessly, without requiring any coding knowledge. The intuitive user interface makes it easy for you to adjust the form's fields, layout, and design with just a few simple clicks. Furthermore, you can instantly preview your modifications, verifying that your form meets your desired aesthetic.

Support Form - SiteJet Support Form Builder: User-Friendly Tool for Effortless Form Creation

Easy To Embed Support Form for SiteJet

To embed the Support Form on your SiteJet website, you can easily copy and paste the provided code snippet into your page's HTML code. The support form is designed to be auto-updating, so any changes you make to the Support Form editor will be automatically reflected on your SiteJet website. This streamlined process makes it easy to customize the form and smoothly integrate it into your website, providing easy access for your customers.

Support Form - Easy To Embed Support Form for SiteJet

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
View all supported platforms

FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.