Support Form for SiteW

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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SiteW
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Why Should You Use the Support Form Widget+?

Create and Embed Custom Support Forms with Ease

The Support Form for Sitew allows users to quickly and easily submit their support requests, ensuring that their needs are addressed in a timely manner. This can lead to higher customer satisfaction and loyalty. Moreover, the Support Form on Sitew helps you oversee and structure support requests, enabling better management of customer inquiries and expedited response times.

Optimize User Communication Management through a Centralized Support Form

By incorporating a Support Form into Sitew, support requests are unified in one central hub, making it simpler for your support team to handle and prioritize inquiries. Consequently, this centralization leads to faster response times and a more efficient customer support process.

Customize Support Forms on Sitew for Your Industry

The Sitew Support Form offers customization options with fields designed for your particular business or industry, ensuring efficient data collection for addressing support requests. Additionally, customizing your Support Form facilitates the collection of valuable customer feedback, empowering you to continually enhance your products and services based on customer needs and desires.

Versatile Form Field Types for Customizable Support Forms

With the Sitew Support Form creator, you have access to a broad array of customizable fields, from simple to specialized formats, allowing you to fine-tune your form based on your particular requirements and use cases. It's easy to incorporate fields: simply click the "Add Field" option and pick from the wide variety of formats available. Additionally, rearranging fields is a breeze, as you can drag and drop them to your preferred order.

Support Form - Versatile Form Field Types for Customizable Support Forms

Efficiently Handle Support Tickets with Sitew Support Form

The Sitew Support Form offers a user-friendly solution for managing and viewing all support ticket submissions in a well-organized display. This management tool helps you monitor all user correspondences and inquiries, empowering you to respond to support requests in a timely and efficient manner.

Support Form - Efficiently Handle Support Tickets with Sitew Support Form

Receive Files and Images via the Support Form for Better Issue Resolution

The Sitew Support Form allows for the seamless reception of pertinent files and images from users, greatly enhancing the precision and effectiveness of your support ticket resolution workflow. This functionality is especially beneficial for gathering essential information and documentation, which helps resolve user support requests promptly and effectively.

Support Form - Receive Files and Images via the Support Form for Better Issue Resolution

Elevate Your Support Form with Engaging Content and Visuals

By incorporating titles, descriptive content, and images into your support form, you can enrich the user experience on your Sitew website and create a more comprehensive and user-friendly environment. The presence of these descriptive form elements can direct users during the submission process, offering a fluid and efficient experience that boosts the likelihood of successfully resolving support tickets.

Support Form - Elevate Your Support Form with Engaging Content and Visuals

Enhance Your Support Form with Customizable Headers and Footers on Sitew

The Support Form on Sitew provides the option to tailor the header and footer, enabling you to include images as well. By using this feature, you can improve your brand's visual appeal and design a striking, professional form that harmonizes with your Sitew website's overall look and feel.

Support Form - Enhance Your Support Form with Customizable Headers and Footers on Sitew

Prevent Spam with CAPTCHA in Your Sitew Support Form

With the Support Form creator for Sitew, you can activate the CAPTCHA anti-spam feature, requiring users to undergo a verification process prior to form submission. With this feature in place, you can effectively block bots and automated scripts from submitting spam to your support form, ensuring that all received messages come from genuine users.

Support Form - Prevent Spam with CAPTCHA in Your Sitew Support Form
Support Form - Easily Export Support Form Submissions to CSV with Sitew

Easily Export Support Form Submissions to CSV with Sitew

The Sitew Support Form creator allows you to export the support ticket submissions to a CSV file, which can be easily imported into other software or tools for analysis or integration. The export feature is especially beneficial for businesses that require thorough documentation of client interactions and for those with data analysis and reporting needs.

Support Form - Stay Informed with New Support Ticket Submission Notifications

Stay Informed with New Support Ticket Submission Notifications

The Sitew Support Form [creator] provides the option to customize notification settings to accommodate both the support form owner and the user submitting a support request. Set up automated email notifications for every support form submission, delivering notifications to multiple email addresses and sending a confirmation email to the user after successful submission.

Support Form - Elevate Your Sitew Support Form Design Using Custom CSS

Elevate Your Sitew Support Form Design Using Custom CSS

With our advanced editor, you gain full control over the customization of your Sitew Support Form's look and feel. You can easily modify every aspect of the support form, from colors and fonts to layout and positioning, with this powerful tool.

Explore Multiple Skins for Your Sitew Support Form

The Sitew Support Form provides a selection of appealing skins to choose from, enabling you to begin the design process without dedicating time to extensive customization. These pre-designed skins save you time and effort, while still allowing for a personalized and professional look that aligns with your brand identity.

Support Form - Explore Multiple Skins for Your Sitew Support Form

Tailor Your Sitew Support Form to Match Your Brand's Aesthetic

The Support Form creator on Sitew offers a selection of engaging skins that can be conveniently adapted to suit your brand's style and your website's overall appearance. From customizing the color theme and font selection to adding your logo and other design aspects, you have complete authority over the customization process, empowering you to create an entirely distinctive and personalized form. This extensive personalization helps you forge a stronger connection with your users and establish a lasting impact that reflects your brand's image.

Support Form - Tailor Your Sitew Support Form to Match Your Brand's Aesthetic

Ensure Accessibility on All Devices with Sitew Support Form

As mobile devices become more prevalent for internet access, it is vital to ensure your form is tailored for optimal viewing across a range of devices. Featuring total responsiveness, the Sitew Support Form delivers impeccable functionality and aesthetics across various devices. A fully responsive support form ensures that users can smoothly access and fill out the form using their mobile devices, which contributes to quicker submissions and a more satisfying user experience.

Support Form - Ensure Accessibility on All Devices with Sitew Support Form

Design Support Forms with Ease Using Sitew Form Builder

With the Support Form builder for Sitew, you don't need any coding knowledge to create and customize your form. Our straightforward user interface permits you to quickly modify the form's fields, organization, and style with just a handful of clicks. Moreover, real-time previews let you see your adjustments instantly, guaranteeing that your form matches your desired appearance.

Support Form - Design Support Forms with Ease Using Sitew Form Builder

Streamline Support Form Integration with Sitew's Easy Embedding Process

To insert the Support Form on your Sitew website, all you need to do is copy the provided code snippet and paste it into your page's HTML. The support form's auto-updating capability allows any adjustments made in the Support Form editor to be swiftly displayed on your Sitew website. This straightforward process facilitates effortless form customization and seamless website integration, making it easily accessible for your customers.

Support Form - Streamline Support Form Integration with Sitew's Easy Embedding Process

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.