Support Form for Unbounce

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

loved by 500K+ businesses

Unbounce
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Why Should You Use the Support Form Widget+?

Generate Customizable Support Forms for Your Unbounce landing page

The Unbounce Support Form enables users to submit support tickets seamlessly, resulting in faster issue resolution and improved customer loyalty. The Unbounce Support Form also streamlines the process of tracking and sorting support inquiries, allowing for enhanced management and prompt replies to customer concerns.

Optimize User Communication Management through a Centralized Support Form

Employing a Support Form for Unbounce brings all support requests together in one centralized location, enhancing your support team's ability to manage and prioritize tasks. This can help reduce response times and improve the overall efficiency of your customer support process.

Personalized Support Form for Unbounce

The Unbounce Support form can be customized to include fields that are specific to your business or industry, making it easier to collect the information you need to resolve support requests. Moreover, personalizing your Support Form enables the gathering of essential customer insights, allowing you to refine your offerings in response to your customer's requirements and preferences.

Versatile Form Field Types for Customizable Support Forms

The Unbounce Support Form creator provides an extensive selection of customizable fields, ranging from basic to unique and specialized formats, enabling you to adapt your form to meet your specific needs and purposes. To add fields, simply click the "Add Field" button and select from the extensive collection of formats provided. You can also effortlessly change the order of fields by using the drag-and-drop feature to move them as needed.

Support Form - Versatile Form Field Types for Customizable Support Forms

Simplify Your Support Ticket Management on Unbounce

The Support Form for Unbounce provides a convenient way to manage and view all support ticket submissions in an organized and easy-to-navigate display. This allows you to keep track of all user communications and inquiries, enabling you to respond promptly and efficiently to their support requests.

Support Form - Simplify Your Support Ticket Management on Unbounce

Unbounce Support Form: Accept Files and Images for Optimal Support Resolution

With the Support Form on Unbounce, you can easily accept relevant files and images from your users, substantially boosting the accuracy and efficiency of your support ticket resolution procedure. This feature can be particularly useful for gathering essential data and documentation to help resolve user support requests promptly and efficiently.

Support Form - Unbounce Support Form: Accept Files and Images for Optimal Support Resolution

Improve User Experience with Rich Content and Images in Your Support Form

Adding titles, informative text, and images to your support form can improve the user experience on your Unbounce landing page, making it more accessible and easy to navigate. The presence of these descriptive form elements can direct users during the submission process, offering a fluid and efficient experience that boosts the likelihood of successfully resolving support tickets.

Support Form - Improve User Experience with Rich Content and Images in Your Support Form

Customize the Support Form Header and Footer

The Support Form for Unbounce allows you to customize the header and footer of the form, including the option to add images. This customization feature presents a valuable opportunity to enhance your brand's image and create an eye-catching, professional form that seamlessly aligns with your Unbounce landing page's overall design and aesthetic.

Support Form - Customize the Support Form Header and Footer

Enable CAPTCHA to Block Spam in Your Unbounce Support Form

With the Support Form creator for Unbounce, you can activate the CAPTCHA anti-spam feature, requiring users to undergo a verification process prior to form submission. With this feature in place, you can effectively block bots and automated scripts from submitting spam to your support form, ensuring that all received messages come from genuine users.

Support Form - Enable CAPTCHA to Block Spam in Your Unbounce Support Form
Support Form - Support Form Data Export: Streamline Your Reporting with CSV Export on Unbounce

Support Form Data Export: Streamline Your Reporting with CSV Export on Unbounce

With the Unbounce Support Form creator, you can export support ticket submissions in CSV format, making it simple to import them into other applications or tools for further analysis or integration. This export feature is particularly useful for businesses that need to keep a record of all client interactions and for those that require data analysis and reporting capabilities.

Support Form - Receive Real-Time Notifications for Support Ticket Submissions

Receive Real-Time Notifications for Support Ticket Submissions

The Unbounce Support Form [creator] enables you to configure notification settings for both the support form owner and the user submitting the request. Set up automated email notifications for every support form submission, delivering notifications to multiple email addresses and sending a confirmation email to the user after successful submission.

Support Form - Create Stunning Support Forms on Unbounce with Custom CSS Editing

Create Stunning Support Forms on Unbounce with Custom CSS Editing

The advanced editor we provide enables you to fully customize the visual presentation of your Unbounce Support Form. This versatile tool empowers you to easily tweak every detail of the support form, encompassing colors, font choices, layout, and positioning. For advanced users with CSS knowledge, direct CSS editing can take customization to the next level.

Diverse Support Form Skins for Quick Customization on Unbounce

The Support Form for Unbounce offers a range of attractive skins to choose from, allowing you to jumpstart the design process without having to spend time on extensive customization. These preset skins help you save time and resources while offering a customized and polished look that reflects your brand's style.

Support Form - Diverse Support Form Skins for Quick Customization on Unbounce

Fully Personalize Your Unbounce Support Form for a Unified Brand Experience

The Support Form creator for Unbounce features a range of eye-catching skins that can be quickly personalized to complement your brand's essence and your landing page's overall design. You can fully customize your form by altering the color scheme, font style, and adding your logo and other design components, giving you complete control over the design process to create a one-of-a-kind, personalized form. This extensive personalization helps you forge a stronger connection with your users and establish a lasting impact that reflects your brand's image.

Support Form - Fully Personalize Your Unbounce Support Form for a Unified Brand Experience

Optimize User Experience with Responsive Unbounce Support Form

As mobile devices become more prevalent for internet access, it is vital to ensure your form is tailored for optimal viewing across a range of devices. The Unbounce Support Form is entirely responsive, ensuring excellent performance and appearance on any device. With a responsive support form, users can conveniently access and fill in the form from their mobile devices, promoting timely submissions and improving the user experience.

Support Form - Optimize User Experience with Responsive Unbounce Support Form

Simplify Support Form Creation with Unbounce's Intuitive Form Builder

The Support Form builder on Unbounce enables you to create and customize your form without any coding expertise. Our user-friendly interface allows for effortless modification of the form's fields, arrangement, and styling with just a couple of clicks. Furthermore, you can instantly preview your modifications, verifying that your form meets your desired aesthetic.

Support Form - Simplify Support Form Creation with Unbounce's Intuitive Form Builder

Easy To Embed Support Form for Unbounce

You can easily add the Support Form to your Unbounce landing page by copying and pasting the code snippet we provide into your page's HTML. The support form is designed to automatically update, meaning any alterations made in the Support Form editor will instantly appear on your Unbounce landing page. This makes it a hassle-free process to personalize the form and seamlessly integrate it into your landing page for your customers to access easily.

Support Form - Easy To Embed Support Form for Unbounce

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.