Common Ninja vs. DelightChat

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This page compares Common Ninja and DelightChat— two top-rated widget platforms, by exploring the features, pricing, and user experience of both platforms. 


Whether you're looking for an easy-to-use platform, advanced customization options, or a budget-friendly solution, this page will provide you with the information you need to choose the perfect widget platform for your website.

Overview

About Common NinjaAbout DelightChat

Common Ninja is a powerful app development platform that offers an ever-growing collection of professional and reliable widgets that help save time and money and improve websites beyond what current site-building platforms offer.


Additionally, Common Ninja offers powerful widget management and collaboration features.


Common Ninja’s widgets are easy to use, fully customizable, perfectly responsive, and require absolutely no coding knowledge.

DelightChat is a customer communication platform that allows businesses to manage customer conversations from various channels, such as email, chat, and social media, all in one place. 


It provides a unified inbox, automation workflows, and team collaboration tools to improve customer support and increase efficiency.

Supported Platforms

Common NinjaDelightChat
Supported Platforms (200+ Website & E-Commerce Builders)

All

Shopify only

Widget Comparison

Common NinjaDelightChat
Number of Widgets

200+

5 (WhatsApp, Instagram, Facebook, Email & Live Chat)

RTL Support
Customization via CSS
Automatic Widget Updates
Automatic Bundle Updates

Additional Features

Common NinjaDelightChat
Widget Management Dashboard
Project Management
Collaborative Features
Widget Analytics

Free Plan Comparison

Common NinjaDelightChat
Free Plan?

13-day free trial

Manage Widgets by Projects?

Yes

DelightChat’s omnichannel widgets are for Shopify websites only and are limited by support tickets per month, marketing contacts per month, and additional features.

Number of Projects

1

DelightChat’s omnichannel widgets are for Shopify websites only and are limited by support tickets per month, marketing contacts per month, and additional features.

Number of Widgets

2

DelightChat’s omnichannel widgets are for Shopify websites only and are limited by support tickets per month, marketing contacts per month, and additional features.

Number of Monthly Page Views

300

DelightChat’s omnichannel widgets are for Shopify websites only and are limited by support tickets per month, marketing contacts per month, and additional features.

Limit on Websites

Unlimited

DelightChat’s omnichannel widgets are for Shopify websites only and are limited by support tickets per month, marketing contacts per month, and additional features.

Premium Support
Branding

Pricing Comparison — Per Widget

Common NinjaDelightChat
Pricing Plans

3

No individual widget plans are available

Are There Monthly Plans Available?
Monthly Price per Widget (prices may vary depending on the widget)

Starting from 

  • $2.50
  • $4
  • $6.50
Are There Annual Plans Available?
Is There a Discount on Annual Plan

Yes, 20%

Annual Price per Widget (prices may vary depending on the widget)

Starting from 

  • $2
  • $3.20
  • $5.20
Money Back Guarantee

Pricing Comparison — Bundles

Common NinjaDelightChat
Pricing Plans

3

3

Are There Monthly Plans Available?
Monthly Price per Widget (prices may vary depending on the widget)

Starting from 

  • $4.75
  • $7.60
  • $12.35
Are There Annual Plans Available?
Is There a Discount on Annual Plan

Yes, 20%

No

Annual Price per Widget (prices may vary depending on the widget)

Starting from 

  • $3.80
  • $6.08
  • $9.88

Starting from

  • $49
  • $99 
  • $299

Support

Common NinjaDelightChat
Regular Support
Premium Support

FAQ

DelightChat is a customer communication platform that allows businesses to manage customer conversations from various channels, such as email, chat, and social media, all in one place. It provides a unified inbox, automation workflows, and team collaboration tools to improve customer support and increase efficiency.

Some alternatives to DelightChat include Intercom, Zendesk, Help Scout, Freshdesk, Front, and Gorgias.

DelightChat has received positive reviews from users, with particular praise for its user interface, ease of use, and customer support. Users also appreciate its automation features and ability to centralize all customer conversations.

DelightChat offers a free plan with limited features, as well as paid plans starting at $25 per user per month.

DelightChat occasionally offers discount codes or promotions on its website and social media channels. Customers can also contact the DelightChat sales team for any ongoing deals or offers.

Yes, users can log in to DelightChat via its website or mobile app using their email and password.

Yes, DelightChat allows users to customize the appearance of their chat widget using custom CSS.

DelightChat has offered Black Friday deals in the past, and customers can check its website and social media channels for any upcoming promotions.

DelightChat stands out for its focus on customer communication and collaboration, whereas other widget-building platforms may offer a wider range of features, such as marketing automation or analytics.

Some popular DelightChat widgets include the chat widget, email widget, and social media widget.

People generally review DelightChat positively, with praise for its user-friendly interface, automation features, and centralization of customer conversations. Some users may criticize its pricing or lack of certain features.

DelightChat is used by businesses to manage customer conversations from various channels and improve customer support. It helps teams collaborate and streamline their communication workflows, leading to increased customer satisfaction and retention.

DelightChat offers different pricing plans, starting from $25 per user per month. There is also a free plan available, which offers limited features.

DelightChat offers a free plan that includes the chat widget. However, other widgets like email widget and social media widget require a paid plan.

DelightChat plugin is a software component that can be installed on a website or web application to enable communication and collaboration features. It allows businesses to manage customer conversations from various channels, such as email, chat, and social media.

You can log in to DelightChat via its website or mobile app using your email and password.

DelightChat offers different pricing plans, starting from $25 per user per month. There is also a free plan available, which offers limited features.

DelightChat offers a free plan with limited features. However, other features like automation workflows, team collaboration, and certain widgets require a paid plan.

DelightChat does not currently have an affiliate program.

DelightChat provides a unified inbox that centralizes customer conversations from various channels. It also offers automation workflows, team collaboration tools, and customization options to improve customer support and increase efficiency.

DelightChat can be used to create communication and collaboration plugins for websites or web applications, such as chat widgets, email widgets, and social media widgets.

DelightChat is designed to be user-friendly and easy to use, with a clean and intuitive interface. Users can quickly learn how to use its features and tools.

Yes, DelightChat has a mobile app that can be downloaded from the App Store or Google Play. It allows users to manage customer conversations on the go and stay connected with their team.

DelightChat is a customer support platform that centralizes all your customer communication channels in one place, including email, social media, WhatsApp, and more. By using DelightChat, you can improve response times, increase efficiency, and provide a better customer experience.

Yes, DelightChat plugins can be customized to match your website's branding. You can change the color, logo, and other design elements to make it look seamless with your website.

DelightChat integrates with various platforms, including Shopify, Magento, WooCommerce, BigCommerce, and more. It also integrates with popular messaging apps like WhatsApp, Facebook Messenger, and Twitter.

Yes, DelightChat plugins can be translated into different languages. It supports multiple languages, and you can select the language you want to use in your account settings.

Yes, DelightChat offers customer support through email, chat, and phone. Their support team is available 24/7 to assist you with any issues or questions you may have.

DelightChat takes security very seriously and uses the latest security protocols to protect your data. It is hosted on AWS, which has strict security measures in place, and all data is encrypted both in transit and at rest.

Yes, DelightChat offers a 14-day free trial so you can try the platform before committing to a paid plan. During the trial, you can access all the features and integrations offered by DelightChat.

DelightChat accepts payment through credit card or PayPal. You can choose to pay monthly or annually, and you can cancel your subscription at any time.

Yes, DelightChat plugins can be embedded on multiple websites. You can install the plugin on as many websites as you like, and all customer communication will be centralized in your DelightChat account.

Yes, you can cancel your DelightChat subscription at any time. There are no long-term contracts, and you can cancel your subscription through your account settings.

DelightChat updates their plugins regularly to ensure they are up to date with the latest features and security protocols. The frequency of updates may vary depending on the plugin, but they typically release updates every few weeks.

Yes, DelightChat offers a referral program. If you refer a friend or colleague who signs up for a paid plan, you will receive a credit on your account for one month of service.

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