How to add All In One Chat to a PrestaShop store

Embed All In One Chat on PrestaShop

01

Create a All In One Chat add-on for PrestaShop on Common Ninja

First, create a PrestaShop All In One Chat add-on on Common Ninja. On the add-ons catalog, find the All In One Chat and enter the Editor.

02

Save the All In One Chat add-on

When you're done creating the All In One Chat add-on, click on the Save Changes button at the right top corner of the editor. If you don't have an account on Common Ninja, you'll have to register first.

03

Copy the All In One Chat Embed Code

When you're ready to add the All In One Chat add-on to your PrestaShop store, click the Add To Website button at the top bar of the Editor. On the window that opens, click the Copy Icon to copy the add-on embed code. In the next steps, you will paste this code into your PrestaShop store.

04

Paste the code to your PrestaShop website’s HTML field.

Next, go to your PrestaShop store editor and find the HTML field. It is most likely in the form of an HTML/Code widget or module which you can find on the PrestaShop’s editor. Add it to your page, and paste the All In One Chat Embed Code you’ve copied before to the HTML field. Save and update, and that’s it, you should have Common Ninja’s All In One Chat add-on on your PrestaShop store.

05

Alternative Method 1: Through the HTML option in the text’s editing area.

If you can't find the HTML/Code widget or module, there's another way to put Common Ninja’s All In One Chat add-on on your PrestaShop add-on. You can just add the code to a special HTML section in the text editor.

06

Alternative Method 2: Add it directly to your PrestaShop store’s HTML code.

If you're having trouble finding a widget or a special part in your text editor where you can add the Embed Code, you can try a different way to add the All In One Chat add-on to your PrestaShop store. You can do this by putting it straight into your PrestaShop store's HTML code.

Why Use This Widget

Use the All In One Chat widget when your customers contact you through different channels and you want to bring them together in a single, simple entry point. Instead of showing separate buttons for WhatsApp, Messenger, Telegram, and email, you present one clear launcher that lets visitors choose their preferred method. This keeps your design cleaner and reduces confusion about how to reach you. It is especially useful for global audiences where channel preferences vary by region. Centralizing chat options helps you look organized and customer friendly, and ensures that no matter which tool people use, they feel that support is easy and accessible directly from your site.

This tutorial was written by the Common Ninja product team, creators of interactive, no-code widgets for PrestaShop store. Common Ninja helps over 500,000 users build engaging online experiences without coding.