How to add Feedback Form to a CS Cart store

Embed Feedback Form on CS Cart

01

Create a Feedback Form addon for CS Cart on Common Ninja

First, create a CS Cart Feedback Form addon on Common Ninja. On the addons catalog, find the Feedback Form and enter the Editor.

02

Save the Feedback Form addon

When you're done creating the Feedback Form addon, click on the Save Changes button at the right top corner of the editor. If you don't have an account on Common Ninja, you'll have to register first.

03

Copy the Feedback Form Embed Code

When you're ready to add the Feedback Form addon to your CS Cart store, click the Add To Website button at the top bar of the Editor. On the window that opens, click the Copy Icon to copy the addon embed code. In the next steps, you will paste this code into your CS Cart store.

04

Paste the code to your CS Cart website’s HTML field.

Next, go to your CS Cart store editor and find the HTML field. It is most likely in the form of an HTML/Code widget or module which you can find on the CS Cart’s editor. Add it to your page, and paste the Feedback Form Embed Code you’ve copied before to the HTML field. Save and update, and that’s it, you should have Common Ninja’s Feedback Form addon on your CS Cart store.

05

Alternative Method 1: Through the HTML option in the text’s editing area.

If you can't find the HTML/Code widget or module, there's another way to put Common Ninja’s Feedback Form addon on your CS Cart addon. You can just add the code to a special HTML section in the text editor.

06

Alternative Method 2: Add it directly to your CS Cart store’s HTML code.

If you're having trouble finding a widget or a special part in your text editor where you can add the Embed Code, you can try a different way to add the Feedback Form addon to your CS Cart store. You can do this by putting it straight into your CS Cart store's HTML code.

Why Use This Widget

Use the Feedback Form widget when you want a dedicated channel for users to share their thoughts, issues, and suggestions outside of formal support tickets. A simple, focused form invites quick comments about product experience, content clarity, or site usability. This signal helps you spot recurring themes early, before they grow into larger problems. It works well inside apps, on help centers, or at the bottom of important pages. By clearly asking for feedback and making it easy to give, you show that you care about improvement and customer voice. Over time, the responses can guide design decisions, roadmap priorities, and better messaging that aligns with real user needs.

This tutorial was written by the Common Ninja product team, creators of interactive, no-code widgets for CS Cart store. Common Ninja helps over 500,000 users build engaging online experiences without coding.