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Support Form for 10Web

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

loved by 500K+ businesses

10Web
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Why Should You Use the Support Form Widget+?

Support Form Solutions for Enhanced Customer Experience

With 10Web's Support Form, users can conveniently send support requests, contributing to prompt resolutions and increased customer satisfaction. The 10Web Support Form can also help you track and organize support requests, making it easier to manage customer inquiries and provide efficient responses.

Simplify User Communications with a Centralized Support Form for 10Web

Utilizing a Support Form for 10Web consolidates all support requests in one place, facilitating easier management and prioritization by your support team. The consolidation of support requests can aid in decreasing response times and optimizing the overall performance of your customer support workflow.

Tailor-Made Support Forms for Your 10Web Needs

With the 10Web Support Form, you can add custom fields specific to your industry or business, simplifying the process of obtaining the required information for resolving support issues. Personalizing your Support Form also plays a crucial role in collecting invaluable customer feedback, ensuring that you can adapt and optimize your products and services to satisfy customer preferences and requirements.

Customize Your Support Form with Multiple Field Types on 10Web

The 10Web Support Form creator boasts a wide variety of customizable fields, including basic, unique, and specialized formats, making it easy for you to adjust your form to align with your unique needs and objectives. To include fields, just click on the "Add Field" option and browse the comprehensive range of formats offered. You can also effortlessly change the order of fields by using the drag-and-drop feature to move them as needed.

Support Form - Customize Your Support Form with Multiple Field Types on 10Web

Effortlessly Manage Your Support Tickets

With the 10Web Support Form, you can easily manage and view all support ticket submissions through a clean and user-oriented display. This functionality enables you to stay on top of all user interactions and inquiries, allowing you to address their support requests promptly and effectively.

Support Form - Effortlessly Manage Your Support Tickets

Improve Support Efficiency with File and Image Uploads in 10Web Support Form

With the Support Form on 10Web, you can easily accept relevant files and images from your users, substantially boosting the accuracy and efficiency of your support ticket resolution procedure. This feature plays a crucial role in collecting critical data and documentation, ensuring that user support requests are resolved in a timely and efficient manner.

Support Form - Improve Support Efficiency with File and Image Uploads in 10Web Support Form

Elevate Your Support Form with Engaging Content and Visuals

Enhance the user experience on your 10Web website by including titles, detailed text, and images in your support form, making it more comprehensive and user-centric. These clarifying form elements can lead users through the submission process, resulting in a streamlined and effective experience that enhances the probability of successful support ticket resolution.

Support Form - Elevate Your Support Form with Engaging Content and Visuals

Unify Your Brand Aesthetic with Custom Support Form Headers and Footers

The Support Form for 10Web allows you to customize the header and footer of the form, including the option to add images. This feature presents a significant opportunity to elevate your brand's image and create a visually stunning and professional form that aligns with your 10Web website's overall design and aesthetic.

Support Form - Unify Your Brand Aesthetic with Custom Support Form Headers and Footers

Block Spam From Your 10Web Support Form

The 10Web Support Form creator allows you to enable the CAPTCHA anti-spam feature, obliging users to finish a verification process before submitting the form. With this feature in place, you can effectively block bots and automated scripts from submitting spam to your support form, ensuring that all received messages come from genuine users.

Support Form - Block Spam From Your 10Web Support Form
Support Form - 10Web Support Form: Export Ticket Submissions to CSV for Seamless Analysis

10Web Support Form: Export Ticket Submissions to CSV for Seamless Analysis

The 10Web Support Form creator allows you to export the support ticket submissions to a CSV file, which can be easily imported into other software or tools for analysis or integration. This functionality is highly advantageous for businesses aiming to maintain a comprehensive record of client communications and for those needing robust data analysis and reporting features.

Support Form - Receive Notifications for New Support ticket Submissions

Receive Notifications for New Support ticket Submissions

The 10Web Support Form [creator] allows you to activate notification settings for both the support form owner and the submitting user. Implement automated email notifications for all support form submissions to multiple email addresses, while also sending a confirmation email to the user upon successful submission.

Support Form - Create Stunning Support Forms on 10Web with Custom CSS Editing

Create Stunning Support Forms on 10Web with Custom CSS Editing

Our sophisticated editor offers complete customization capabilities for your Support Form's appearance on 10Web. This versatile tool empowers you to easily tweak every detail of the support form, encompassing colors, font choices, layout, and positioning.

Select the Perfect Skin for Your 10Web Support Form

The 10Web Support Form provides a selection of appealing skins to choose from, enabling you to begin the design process without dedicating time to extensive customization. These ready-to-use skins not only save you time but also ensure a customized and professional appearance that matches your brand's image.

Support Form - Select the Perfect Skin for Your 10Web Support Form

Fully Customizable Support Form for 10Web

The Support Form creator for 10Web features a range of eye-catching skins that can be quickly personalized to complement your brand's essence and your website's overall design. From changing the color scheme and font style to adding your logo and other design elements, you have complete control over the customization process to create a truly unique and personalized form. This extensive personalization helps you forge a stronger connection with your users and establish a lasting impact that reflects your brand's image.

Support Form - Fully Customizable Support Form for 10Web

Ensure Accessibility on All Devices with 10Web Support Form

With the rising number of people accessing the internet on mobile devices, having a form designed for optimal viewing on these devices has become essential. With complete responsiveness, the 10Web Support Form guarantees optimal functionality and presentation on all devices. By providing a responsive support form, you enable users to access and submit the form with ease from any device, leading to more timely submissions and a better overall user experience.

Support Form - Ensure Accessibility on All Devices with 10Web Support Form

No Coding Required: 10Web Support Form Builder for Easy Customization

The Support Form builder on 10Web enables you to create and customize your form without any coding expertise. The intuitive user interface makes it easy for you to adjust the form's fields, layout, and design with just a few simple clicks. Moreover, real-time previews let you see your adjustments instantly, guaranteeing that your form matches your desired appearance.

Support Form - No Coding Required: 10Web Support Form Builder for Easy Customization

Hassle-Free Integration: Embedding 10Web Support Form on Your website

Integrating the Support Form on your 10Web website is as easy as copying and pasting the given code snippet into your page's HTML code. The support form is designed to automatically update, meaning any alterations made in the Support Form editor will instantly appear on your 10Web website. This straightforward process facilitates effortless form customization and seamless website integration, making it easily accessible for your customers.

Support Form - Hassle-Free Integration: Embedding 10Web Support Form on Your website

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.