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Support Form for HighLevel

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

loved by 500K+ businesses

HighLevel
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Why Should You Use the Support Form Widget+?

Provide Efficient Support

The Support Form for HighLevel empowers users to swiftly and effortlessly submit their support inquiries, ensuring prompt attention to their concerns. In addition, the HighLevel Support Form assists you in monitoring and categorizing support requests, simplifying the management of customer inquiries and ensuring effective responses.

Centralized your User's Communication

Implementing a Support Form on HighLevel allows you to gather all support requests in a single location, improving the ability of your support team to manage and prioritize issues. This can help reduce response times and improve the overall efficiency of your customer support process.

Personalized HighLevel Support Forms for Effective Issue Resolution

With the HighLevel Support Form, you can add custom fields specific to your industry or business, simplifying the process of obtaining the required information for resolving support issues. Moreover, personalizing your Support Form enables the gathering of essential customer insights, allowing you to refine your offerings in response to your customer's requirements and preferences.

Versatile Form Field Types for Customizable Support Forms

The HighLevel Support Form creator offers numerous customizable fields, covering standard to distinctive and specialized formats, empowering you to customize your form to suit your specific needs and intended applications. To add fields, simply click the "Add Field" button and select from the extensive collection of formats provided. You can also effortlessly change the order of fields by using the drag-and-drop feature to move them as needed.

Support Form - Versatile Form Field Types for Customizable Support Forms

Seamless Support Ticket Management with HighLevel

With the HighLevel Support Form, you can easily manage and view all support ticket submissions through a clean and user-oriented display. This allows you to keep track of all user communications and inquiries, enabling you to respond promptly and efficiently to their support requests.

Support Form - Seamless Support Ticket Management with HighLevel

Enhance Support Ticket Resolution by Receiving Files and Images on HighLevel

The HighLevel Support Form offers the capability to easily obtain relevant files and images from users, dramatically augmenting the accuracy and productivity of your support ticket resolution approach. This functionality is especially beneficial for gathering essential information and documentation, which helps resolve user support requests promptly and effectively.

Support Form - Enhance Support Ticket Resolution by Receiving Files and Images on HighLevel

Improve User Experience with Rich Content and Images in Your Support Form

Enhance the user experience on your HighLevel website by including titles, detailed text, and images in your support form, making it more comprehensive and user-centric. The addition of explanatory form elements can guide users through the submission process, resulting in a seamless and efficient experience that increases the chances of successful support ticket resolution.

Support Form - Improve User Experience with Rich Content and Images in Your Support Form

Create a Cohesive Design: Custom Header and Footer for Your Support Form

The HighLevel Support Form offers the ability to personalize the form's header and footer, with the added feature of incorporating images. By using this feature, you can improve your brand's visual appeal and design a striking, professional form that harmonizes with your HighLevel website's overall look and feel.

Support Form - Create a Cohesive Design: Custom Header and Footer for Your Support Form

Safeguard Your Support Form with CAPTCHA Anti-Spam on HighLevel

The Support Form creator on HighLevel offers the ability to activate the CAPTCHA anti-spam feature, compelling users to pass a verification process before form submission. With this feature in place, you can effectively block bots and automated scripts from submitting spam to your support form, ensuring that all received messages come from genuine users.

Support Form - Safeguard Your Support Form with CAPTCHA Anti-Spam on HighLevel
Support Form - Simplify Data Analysis by Exporting Support Ticket Submissions to CSV

Simplify Data Analysis by Exporting Support Ticket Submissions to CSV

With the HighLevel Support Form creator, you can export support ticket submissions in CSV format, making it simple to import them into other applications or tools for further analysis or integration. This export feature is particularly useful for businesses that need to keep a record of all client interactions and for those that require data analysis and reporting capabilities.

Support Form - Keep Track of New Support Tickets with Automated Notifications

Keep Track of New Support Tickets with Automated Notifications

The HighLevel Support Form [creator] enables you to configure notification settings for both the support form owner and the user submitting the request. Set up automated email notifications for every support form submission, delivering notifications to multiple email addresses and sending a confirmation email to the user after successful submission.

Support Form - Create Stunning Support Forms on HighLevel with Custom CSS Editing

Create Stunning Support Forms on HighLevel with Custom CSS Editing

The advanced editor we provide enables you to fully customize the visual presentation of your HighLevel Support Form. This versatile tool empowers you to easily tweak every detail of the support form, encompassing colors, font choices, layout, and positioning.

HighLevel Support Form: Multiple Skins for Easy Customization

The HighLevel Support Form includes an array of eye-catching skins, giving you the ability to start the design process without spending time on detailed customization. These pre-built skins not only conserve your time but also deliver a personalized and professional design that harmonizes with your brand's aesthetic.

Support Form - HighLevel Support Form: Multiple Skins for Easy Customization

Create a Unique Support Form with Complete Customization on HighLevel

The Support Form creator on HighLevel offers a selection of engaging skins that can be conveniently adapted to suit your brand's style and your website's overall appearance. With options to change the color palette, font style, and add your logo and various design elements, you have absolute control over the customization process, enabling you to craft a genuinely distinctive and customized form. This level of customization enables you to better connect with your users and leave a lasting impression that is consistent with your brand's image.

Support Form - Create a Unique Support Form with Complete Customization on HighLevel

Mobile-Friendly HighLevel Support Form for Seamless User Experience

As more individuals rely on mobile devices for internet access, it's imperative to present a form that's designed for the best viewing experience on such devices. The HighLevel Support Form is designed to be fully responsive, providing seamless functionality and display on any device. A responsive support form allows your users to effortlessly access and complete the form on the go, increasing the likelihood of prompt submissions and enhancing the overall user experience.

Support Form - Mobile-Friendly HighLevel Support Form for Seamless User Experience

No Coding Required: HighLevel Support Form Builder for Easy Customization

The Support Form builder for HighLevel allows you to develop and tailor your form effortlessly, without requiring any coding knowledge. The easy-to-use interface enables you to seamlessly alter the form's fields, layout, and aesthetics with minimal clicks. Moreover, real-time previews let you see your adjustments instantly, guaranteeing that your form matches your desired appearance.

Support Form - No Coding Required: HighLevel Support Form Builder for Easy Customization

Easily Add HighLevel Support Form to Your website with Simple Embedding

You can easily add the Support Form to your HighLevel website by copying and pasting the code snippet we provide into your page's HTML. The support form is designed to be auto-updating, so any changes you make to the Support Form editor will be automatically reflected on your HighLevel website. This streamlined process makes it easy to customize the form and smoothly integrate it into your website, providing easy access for your customers.

Support Form - Easily Add HighLevel Support Form to Your website with Simple Embedding

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.