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Support Form for HubSpot

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

loved by 500K+ businesses

HubSpot
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Why Should You Use the Support Form Widget+?

Effortless Form Builder for Streamlined Support Forms

The Support Form for HubSpot empowers users to swiftly and effortlessly submit their support inquiries, ensuring prompt attention to their concerns. In addition, the HubSpot Support Form assists you in monitoring and categorizing support requests, simplifying the management of customer inquiries and ensuring effective responses.

Streamline Customer Support with Centralized Communications

By using a Support Form for HubSpot, all support requests are centralized in one location, making it easier for your support team to manage and prioritize requests. Consequently, this centralization leads to faster response times and a more efficient customer support process.

Personalized HubSpot Support Forms for Effective Issue Resolution

The Support Form for HubSpot can be modified to feature fields unique to your industry or business, enabling easier acquisition of crucial information for resolving support cases. Additionally, customizing your Support Form facilitates the collection of valuable customer feedback, empowering you to continually enhance your products and services based on customer needs and desires.

Multiple Form Field Types

The HubSpot Support Form creator provides an extensive selection of customizable fields, ranging from basic to unique and specialized formats, enabling you to adapt your form to meet your specific needs and purposes. To add fields, simply click the "Add Field" button and select from the extensive collection of formats provided. You can also effortlessly change the order of fields by using the drag-and-drop feature to move them as needed.

Support Form - Multiple Form Field Types

Simplify Your Support Ticket Management on HubSpot

The Support Form for HubSpot provides a convenient way to manage and view all support ticket submissions in an organized and easy-to-navigate display. This functionality enables you to stay on top of all user interactions and inquiries, allowing you to address their support requests promptly and effectively.

Support Form - Simplify Your Support Ticket Management on HubSpot

Streamline Issue Resolution with File and Image Reception via Support Form

The HubSpot Support Form allows for the seamless reception of pertinent files and images from users, greatly enhancing the precision and effectiveness of your support ticket resolution workflow. This capability proves valuable in obtaining important data and documentation, facilitating quicker and more efficient resolution of user support requests.

Support Form - Streamline Issue Resolution with File and Image Reception via Support Form

Optimize Your Support Form Experience with Informative Text and Images

Integrating titles, explanatory content, and visual elements into your support form can boost user experience on your HubSpot website, resulting in a more engaging and user-friendly design. These clarifying form elements can lead users through the submission process, resulting in a streamlined and effective experience that enhances the probability of successful support ticket resolution.

Support Form - Optimize Your Support Form Experience with Informative Text and Images

Create a Cohesive Design: Custom Header and Footer for Your Support Form

The HubSpot Support Form offers the ability to personalize the form's header and footer, with the added feature of incorporating images. This feature presents a significant opportunity to elevate your brand's image and create a visually stunning and professional form that aligns with your HubSpot website's overall design and aesthetic.

Support Form - Create a Cohesive Design: Custom Header and Footer for Your Support Form

Protect Your Support Form from Spam on HubSpot with CAPTCHA

With the Support Form creator for HubSpot, you can activate the CAPTCHA anti-spam feature, requiring users to undergo a verification process prior to form submission. By implementing this feature, you can prevent bots and automated scripts from submitting spam messages via your support form, guaranteeing that you receive legitimate messages from actual users.

Support Form - Protect Your Support Form from Spam on HubSpot with CAPTCHA
Support Form - Export Support Form Ticket Submissions to CSV Format

Export Support Form Ticket Submissions to CSV Format

The HubSpot Support Form creator offers the functionality to export support ticket submissions to CSV files, ensuring a smooth import process into other applications or tools for examination or integration. This functionality is highly advantageous for businesses aiming to maintain a comprehensive record of client communications and for those needing robust data analysis and reporting features.

Support Form - Automated Notifications for Support Ticket Submissions on HubSpot

Automated Notifications for Support Ticket Submissions on HubSpot

The HubSpot Support Form [creator] allows you to activate notification settings for both the support form owner and the submitting user. Set up automated email notifications for every support form submission, delivering notifications to multiple email addresses and sending a confirmation email to the user after successful submission.

Support Form - Elevate Your HubSpot Support Form Design Using Custom CSS

Elevate Your HubSpot Support Form Design Using Custom CSS

The advanced editor we provide enables you to fully customize the visual presentation of your HubSpot Support Form. This powerful tool allows you to easily adjust every element of the support form, from color schemes and font styles to layout and positioning.

Select the Perfect Skin for Your HubSpot Support Form

The HubSpot Support Form includes an array of eye-catching skins, giving you the ability to start the design process without spending time on detailed customization. These available skins provide a time-saving solution, while still maintaining a tailored and professional appearance that resonates with your brand's identity.

Support Form - Select the Perfect Skin for Your HubSpot Support Form

Design a Distinct Support Form with HubSpot's Customization Options

With the HubSpot Support Form creator, you have access to a variety of attractive skins that can be effortlessly customized to fit your brand's image and the overall look of your website. You can fully customize your form by altering the color scheme, font style, and adding your logo and other design components, giving you complete control over the design process to create a one-of-a-kind, personalized form. This allows you to better engage with your users and make a lasting impression that aligns with your brand's image.

Support Form - Design a Distinct Support Form with HubSpot's Customization Options

Perfectly Responsive Support Form for HubSpot

As more individuals rely on mobile devices for internet access, it's imperative to present a form that's designed for the best viewing experience on such devices. The HubSpot Support Form boasts full responsiveness, offering flawless operation and visual appeal on all devices. With a responsive support form, users can conveniently access and fill in the form from their mobile devices, promoting timely submissions and improving the user experience.

Support Form - Perfectly Responsive Support Form for HubSpot

Simplify Support Form Creation with HubSpot's Intuitive Form Builder

On HubSpot, the Support Form builder lets you create and modify your form with ease, eliminating the need for coding know-how. Our straightforward user interface permits you to quickly modify the form's fields, organization, and style with just a handful of clicks. Additionally, you can view your changes in real-time, ensuring that your form appears precisely as you envisioned it.

Support Form - Simplify Support Form Creation with HubSpot's Intuitive Form Builder

Easy To Embed Support Form for HubSpot

Integrating the Support Form on your HubSpot website is as easy as copying and pasting the given code snippet into your page's HTML code. The support form features an auto-updating function, so changes made in the Support Form editor are instantly visible on your HubSpot website. This straightforward process facilitates effortless form customization and seamless website integration, making it easily accessible for your customers.

Support Form - Easy To Embed Support Form for HubSpot

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.