Try for free!

Support Form for InSales

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

loved by 500K+ businesses

InSales
plugineditoreditor

Why Should You Use the Support Form Widget+?

Provide Efficient Support

With InSales's Support Form, users can conveniently send support requests, contributing to prompt resolutions and increased customer satisfaction. Moreover, the Support Form on InSales helps you oversee and structure support requests, enabling better management of customer inquiries and expedited response times.

Optimize User Communication Management through a Centralized Support Form

Implementing a Support Form on InSales allows you to gather all support requests in a single location, improving the ability of your support team to manage and prioritize issues. This centralization not only helps reduce response times but also boosts the overall efficiency of your customer support operations.

Personalized InSales Support Forms for Effective Issue Resolution

With the InSales Support Form, you can add custom fields specific to your industry or business, simplifying the process of obtaining the required information for resolving support issues. Additionally, customizing your Support Form facilitates the collection of valuable customer feedback, empowering you to continually enhance your products and services based on customer needs and desires.

Multiple Form Field Types

The InSales Support Form creator provides an extensive selection of customizable fields, ranging from basic to unique and specialized formats, enabling you to adapt your form to meet your specific needs and purposes. To add fields, simply click the "Add Field" button and select from the extensive collection of formats provided. Additionally, rearranging fields is a breeze, as you can drag and drop them to your preferred order.

Support Form - Multiple Form Field Types

Optimize Support Ticket Handling on InSales with Ease

With the InSales Support Form, you can easily manage and view all support ticket submissions through a clean and user-oriented display. This capability lets you keep a close eye on all user communications and questions, making it possible to provide quick and efficient responses to support requests.

Support Form - Optimize Support Ticket Handling on InSales with Ease

Improve Support Efficiency with File and Image Uploads in InSales Support Form

The Support Form for InSales enables you to effortlessly receive relevant files and images from your users, significantly improving the accuracy and efficacy of your support ticket resolution process. This feature is particularly advantageous for collecting vital data and documentation, enabling you to address user support requests swiftly and efficiently.

Support Form - Improve Support Efficiency with File and Image Uploads in InSales Support Form

Enhance Your Support Form with Engaging Content and Images

Integrating titles, explanatory content, and visual elements into your support form can boost user experience on your InSales store, resulting in a more engaging and user-friendly design. The addition of explanatory form elements can guide users through the submission process, resulting in a seamless and efficient experience that increases the chances of successful support ticket resolution.

Support Form - Enhance Your Support Form with Engaging Content and Images

Enhance Your Support Form with Customizable Headers and Footers on InSales

The InSales Support Form enables you to adjust the header and footer to your liking, while also allowing the addition of images. By using this feature, you can improve your brand's visual appeal and design a striking, professional form that harmonizes with your InSales store's overall look and feel.

Support Form - Enhance Your Support Form with Customizable Headers and Footers on InSales

Keep Your InSales Support Form Spam-Free with CAPTCHA

With the Support Form creator for InSales, you can activate the CAPTCHA anti-spam feature, requiring users to undergo a verification process prior to form submission. This CAPTCHA feature aids in deterring bots and automated scripts from submitting spam through your support form, allowing you to receive genuine messages from real users exclusively.

Support Form - Keep Your InSales Support Form Spam-Free with CAPTCHA
Support Form - Easily Export Support Form Submissions to CSV with InSales

Easily Export Support Form Submissions to CSV with InSales

The InSales Support Form creator allows you to export the support ticket submissions to a CSV file, which can be easily imported into other software or tools for analysis or integration. This export feature is particularly useful for businesses that need to keep a record of all client interactions and for those that require data analysis and reporting capabilities.

Support Form - Receive Notifications for New Support ticket Submissions

Receive Notifications for New Support ticket Submissions

The InSales Support Form [creator] allows for the modification of notification settings to suit the needs of both the support form owner and the person submitting a request. Set up automated email notifications for every support form submission, delivering notifications to multiple email addresses and sending a confirmation email to the user after successful submission.

Support Form - Elevate Your InSales Support Form Design Using Custom CSS

Elevate Your InSales Support Form Design Using Custom CSS

Our advanced editor empowers you with full customization capabilities of the Support Form's appearance. Effortlessly modify every aspect of the support form, including colors, fonts, layout, and positioning, with this robust tool.

Select the Perfect Skin for Your InSales Support Form

With the Support Form for InSales, you have access to an assortment of visually pleasing skins, making it easy to initiate the design process without investing time in elaborate customization. These pre-designed skins save you time and effort, while still allowing for a personalized and professional look that aligns with your brand identity.

Support Form - Select the Perfect Skin for Your InSales Support Form

Tailor Your InSales Support Form to Match Your Brand's Aesthetic

The Support Form creator for InSales features a range of eye-catching skins that can be quickly personalized to complement your brand's essence and your store's overall design. You can fully customize your form by altering the color scheme, font style, and adding your logo and other design components, giving you complete control over the design process to create a one-of-a-kind, personalized form. By offering complete customization, you can improve user interaction and make a lasting impression that harmonizes with your brand's image.

Support Form - Tailor Your InSales Support Form to Match Your Brand's Aesthetic

Create a Fully Responsive Support Form for InSales Users

In the current digital landscape, where mobile device usage is on the rise, it is increasingly important to offer a form that can be easily viewed on various devices. The InSales Support Form is fully responsive and will appear great on any device. A fully responsive support form ensures that users can smoothly access and fill out the form using their mobile devices, which contributes to quicker submissions and a more satisfying user experience.

Support Form - Create a Fully Responsive Support Form for InSales Users

Create Support Forms Effortlessly with InSales Form Builder

The Support Form builder for InSales allows you to develop and tailor your form effortlessly, without requiring any coding knowledge. Our user-friendly interface allows for effortless modification of the form's fields, arrangement, and styling with just a couple of clicks. Moreover, real-time previews let you see your adjustments instantly, guaranteeing that your form matches your desired appearance.

Support Form - Create Support Forms Effortlessly with InSales Form Builder

Simple Steps to Embedding InSales Support Form on Your store

To insert the Support Form on your InSales store, all you need to do is copy the provided code snippet and paste it into your page's HTML. Boasting an auto-updating design, the support form ensures that any changes made in the Support Form editor are quickly reflected on your InSales store. With this efficient process, you can painlessly personalize the form and flawlessly incorporate it into your store, offering your customers easy access.

Support Form - Simple Steps to Embedding InSales Support Form on Your store

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
View all supported platforms

FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.