Support Form for Modx

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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Modx
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Why Should You Use the Support Form Widget+?

Generate Customizable Support Forms for Your Modx website

The Support Form for Modx allows users to quickly and easily submit their support requests, ensuring that their needs are addressed in a timely manner. This can lead to higher customer satisfaction and loyalty. Moreover, the Support Form on Modx helps you oversee and structure support requests, enabling better management of customer inquiries and expedited response times.

Optimize User Communication Management through a Centralized Support Form

With a Support Form for Modx, you can centralize all support inquiries, enabling your support staff to better oversee and prioritize requests. Consequently, this centralization leads to faster response times and a more efficient customer support process.

Modx Support Forms: Customized to Suit Your Business

The Modx Support Form allows for customization with fields tailored to your specific business or industry, streamlining the collection of relevant information for resolving support requests. Personalizing your Support Form also plays a crucial role in collecting invaluable customer feedback, ensuring that you can adapt and optimize your products and services to satisfy customer preferences and requirements.

Versatile Form Field Types for Customizable Support Forms

The Modx Support Form creator boasts a wide variety of customizable fields, including basic, unique, and specialized formats, making it easy for you to adjust your form to align with your unique needs and objectives. Adding fields is simple: just click on the "Add Field" option and choose from the vast array of formats at your disposal. Moreover, you can conveniently reorder fields by dragging and dropping them as desired.

Support Form - Versatile Form Field Types for Customizable Support Forms

Efficiently Handle Support Tickets with Modx Support Form

With the Modx Support Form, you can easily manage and view all support ticket submissions through a clean and user-oriented display. This user-friendly interface allows you to track all user communications and inquiries, enabling you to provide prompt and effective support to their requests.

Support Form - Efficiently Handle Support Tickets with Modx Support Form

Streamline Issue Resolution with File and Image Reception via Support Form

The Support Form for Modx enables you to effortlessly receive relevant files and images from your users, significantly improving the accuracy and efficacy of your support ticket resolution process. This feature plays a crucial role in collecting critical data and documentation, ensuring that user support requests are resolved in a timely and efficient manner.

Support Form - Streamline Issue Resolution with File and Image Reception via Support Form

Improve User Experience with Rich Content and Images in Your Support Form

The inclusion of titles, descriptive text, and images in your support form can heighten user experience on your Modx website, providing a more complete and user-focused interface. These clarifying form elements can lead users through the submission process, resulting in a streamlined and effective experience that enhances the probability of successful support ticket resolution.

Support Form - Improve User Experience with Rich Content and Images in Your Support Form

Enhance Your Support Form with Customizable Headers and Footers on Modx

The Modx Support Form offers the ability to personalize the form's header and footer, with the added feature of incorporating images. This customization option provides an excellent opportunity to boost your brand's visual identity and craft an impressive, professional form that integrates seamlessly with your Modx website's design and aesthetics.

Support Form - Enhance Your Support Form with Customizable Headers and Footers on Modx

Block Spam From Your Modx Support Form

The Modx Support Form creator allows you to enable the CAPTCHA anti-spam feature, obliging users to finish a verification process before submitting the form. This feature helps prevent bots and automated scripts from submitting spam messages through your support form, ensuring that you only receive genuine messages from real users.

Support Form - Block Spam From Your Modx Support Form
Support Form - Simplify Data Analysis by Exporting Support Ticket Submissions to CSV

Simplify Data Analysis by Exporting Support Ticket Submissions to CSV

The Modx Support Form creator allows you to export the support ticket submissions to a CSV file, which can be easily imported into other software or tools for analysis or integration. This export feature is particularly useful for businesses that need to keep a record of all client interactions and for those that require data analysis and reporting capabilities.

Support Form - Stay Informed with New Support Ticket Submission Notifications

Stay Informed with New Support Ticket Submission Notifications

The Modx Support Form [creator] provides the option to customize notification settings to accommodate both the support form owner and the user submitting a support request. Configure automated email notifications for each support form submission to be sent to multiple email addresses, as well as dispatch a confirmation email to the user upon successful submission.

Support Form - Modx Support Form Custom CSS

Modx Support Form Custom CSS

The advanced editor on Modx equips you with comprehensive customization options for your Support Form's appearance. You can easily modify every aspect of the support form, from colors and fonts to layout and positioning, with this powerful tool.

Select the Perfect Skin for Your Modx Support Form

The Support Form on Modx features a variety of attractive skins, allowing you to kickstart the design process while bypassing the need for time-consuming customization. These ready-to-use skins not only save you time but also ensure a customized and professional appearance that matches your brand's image.

Support Form - Select the Perfect Skin for Your Modx Support Form

Create a Unique Support Form with Complete Customization on Modx

With the Modx Support Form creator, you have access to a variety of attractive skins that can be effortlessly customized to fit your brand's image and the overall look of your website. From changing the color scheme and font style to adding your logo and other design elements, you have complete control over the customization process to create a truly unique and personalized form. This comprehensive customization allows you to engage more effectively with your users and create a memorable experience that aligns with your brand's identity.

Support Form - Create a Unique Support Form with Complete Customization on Modx

Mobile-Friendly Modx Support Form for Seamless User Experience

In our increasingly mobile-centric world, it is crucial to provide a form optimized for viewing on various devices to accommodate the growing number of mobile users. The Modx Support Form is fully responsive and will appear great on any device. By providing a responsive support form, you enable users to access and submit the form with ease from any device, leading to more timely submissions and a better overall user experience.

Support Form - Mobile-Friendly Modx Support Form for Seamless User Experience

Create Support Forms Effortlessly with Modx Form Builder

The Modx Support Form builder empowers you to design and customize your form, all without any coding experience necessary. Our user-friendly interface allows for effortless modification of the form's fields, arrangement, and styling with just a couple of clicks. You can also preview your changes as you make them, allowing you to confirm that your form looks exactly how you intended.

Support Form - Create Support Forms Effortlessly with Modx Form Builder

Easy To Embed Support Form for Modx

Embedding the Support Form on your Modx website can be achieved by effortlessly copying and pasting the provided code snippet into your page's HTML. The support form is designed to automatically update, meaning any alterations made in the Support Form editor will instantly appear on your Modx website. The hassle-free process enables easy form personalization and seamless integration with your website, allowing your customers to access it without difficulty.

Support Form - Easy To Embed Support Form for Modx

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.