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Support Form for Salla

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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Salla
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Why Should You Use the Support Form Widget+?

Provide Efficient Support

The Support Form integrated within Salla offers a straightforward way for users to lodge support requests, promoting timely responses and stronger customer relationships. The Support Form provided by Salla also aids in tracking and organizing customer support inquiries, streamlining your response process and improving overall efficiency.

Centralize User Communications with Our Support Form Solution

Implementing a Support Form on Salla allows you to gather all support requests in a single location, improving the ability of your support team to manage and prioritize issues. The consolidation of support requests can aid in decreasing response times and optimizing the overall performance of your customer support workflow.

Industry-Specific Support Forms for Salla

The Salla Support Form allows for customization with fields tailored to your specific business or industry, streamlining the collection of relevant information for resolving support requests. Furthermore, tailoring your Support Form aids in capturing significant customer feedback, which enables you to consistently fine-tune your products and services to better serve your customers.

Tailor Your Support Form with a Variety of Field Types on Salla

The Salla Support Form creator offers a wide range of customizable fields, from basic ones to unique and specialized formats, which allows you to tailor your form to your specific requirements and intended use. Adding fields is simple: just click on the "Add Field" option and choose from the vast array of formats at your disposal. Additionally, you can effortlessly reorder the fields by dragging and dropping them as needed.

Support Form - Tailor Your Support Form with a Variety of Field Types on Salla

Simplify Your Support Ticket Management on Salla

The Support Form for Salla enables you to conveniently manage and view all support ticket submissions in a clear and user-friendly display. This functionality enables you to stay on top of all user interactions and inquiries, allowing you to address their support requests promptly and effectively.

Support Form - Simplify Your Support Ticket Management on Salla

Receive Files and Images through Support Forms for Effective Issue Resolution

The Support Form for Salla makes it simple to receive crucial files and images from your users, considerably increasing the precision and success of your support ticket resolution efforts. This capability proves valuable in obtaining important data and documentation, facilitating quicker and more efficient resolution of user support requests.

Support Form - Receive Files and Images through Support Forms for Effective Issue Resolution

Improve User Experience with Rich Content and Images in Your Support Form

Adding titles, informative text, and images to your support form can improve the user experience on your Salla store, making it more accessible and easy to navigate. These clarifying form elements can lead users through the submission process, resulting in a streamlined and effective experience that enhances the probability of successful support ticket resolution.

Support Form - Improve User Experience with Rich Content and Images in Your Support Form

Tailor Your Support Form with Custom Header and Footer Design

The Salla Support Form offers the ability to personalize the form's header and footer, with the added feature of incorporating images. By using this feature, you can improve your brand's visual appeal and design a striking, professional form that harmonizes with your Salla store's overall look and feel.

Support Form - Tailor Your Support Form with Custom Header and Footer Design

Safeguard Your Support Form with CAPTCHA Anti-Spam on Salla

The Support Form creator for Salla provides the option to enable the CAPTCHA anti-spam feature, necessitating users to complete a verification process before submitting the form. The CAPTCHA feature assists in stopping bots and automated scripts from submitting spam content through your support form, making certain that you only receive valid messages from legitimate users.

Support Form - Safeguard Your Support Form with CAPTCHA Anti-Spam on Salla
Support Form - Export Support Form Ticket Submissions to CSV Format

Export Support Form Ticket Submissions to CSV Format

The Support Form creator on Salla allows for exporting support ticket submissions as CSV files, streamlining the process of importing the data into other software or tools for additional analysis or integration. This functionality is highly advantageous for businesses aiming to maintain a comprehensive record of client communications and for those needing robust data analysis and reporting features.

Support Form - Receive Real-Time Notifications for Support Ticket Submissions

Receive Real-Time Notifications for Support Ticket Submissions

The Salla Support Form [creator] allows you to activate notification settings for both the support form owner and the submitting user. You can set up automated email notifications for every support form submission to multiple email addresses and send a confirmation email to the user upon successful submission.

Support Form - Enhance Support Form Appearance with Salla's Custom CSS Editor

Enhance Support Form Appearance with Salla's Custom CSS Editor

Our advanced editor empowers you with full customization capabilities of the Support Form's appearance. Utilize this dynamic tool to conveniently alter every component of the support form, including colors, typography, layout, and placement.

Choose from a Variety of Support Form Skins for Salla

The Support Form on Salla features a variety of attractive skins, allowing you to kickstart the design process while bypassing the need for time-consuming customization. These available skins provide a time-saving solution, while still maintaining a tailored and professional appearance that resonates with your brand's identity.

Support Form - Choose from a Variety of Support Form Skins for Salla

Fully Personalize Your Salla Support Form for a Unified Brand Experience

The Salla Support Form creator offers a range of attractive skins that you can easily personalize to match your brand's image and store's overall look and feel. By modifying the color scheme, font choices, and incorporating your logo and additional design features, you have total control of the customization process, letting you design a truly individualized and bespoke form. By offering complete customization, you can improve user interaction and make a lasting impression that harmonizes with your brand's image.

Support Form - Fully Personalize Your Salla Support Form for a Unified Brand Experience

Ensure Accessibility on All Devices with Salla Support Form

In today's world, where a growing number of people are using mobile devices to access the internet, it's essential to have a form that's optimized for mobile viewing. The Salla Support Form is designed to be fully responsive, providing seamless functionality and display on any device. A fully responsive support form ensures that users can smoothly access and fill out the form using their mobile devices, which contributes to quicker submissions and a more satisfying user experience.

Support Form - Ensure Accessibility on All Devices with Salla Support Form

No Coding Required: Salla Support Form Builder for Easy Customization

The Salla Support Form builder empowers you to design and customize your form, all without any coding experience necessary. With the intuitive user interface, you can comfortably change the form's fields, structure, and appearance using only a few clicks. Moreover, real-time previews let you see your adjustments instantly, guaranteeing that your form matches your desired appearance.

Support Form - No Coding Required: Salla Support Form Builder for Easy Customization

Hassle-Free Integration: Embedding Salla Support Form on Your store

To incorporate the Support Form into your Salla store, simply copy and paste the supplied code snippet into your page's HTML. With its auto-updating design, the support form ensures that any modifications made within the Support Form editor are immediately reflected on your Salla store. This streamlined process makes it easy to customize the form and smoothly integrate it into your store, providing easy access for your customers.

Support Form - Hassle-Free Integration: Embedding Salla Support Form on Your store

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.