Shopify

Support Form for Shopify

Streamline Your Customer Support With Ease

Create a Support Form
  • Matthew Brown
  • Sam Taylor
  • Madison Reed
  • Daniel Levy

loved by 500k+ businesses

Support Form for ShopifySupport Form for Shopify settingsSupport Form for Shopify design
Marcela Soto, ReasonWhy

Marcela Soto, ReasonWhy

"Kudos to the Common Ninja team for delivering both an outstanding product and excellent customer service. I highly recommend them to anyone looking for a top-notch solution!"

Roberto Sterza, KRENDALL srl

Roberto Sterza, KRENDALL srl

"Support it's incredible: I have sent an email about a bug and the SAME day I got the fix. Outstanding support and amazing widgets!!!!!!!!!!"

Desert Barbell

Desert Barbell

"Yes yes yes. We were able to consolidate a lot of our web features through one service and one subscription. Lowered the cost of our site, looks and works great."

Why Should You Use the Support Form Widget ?

Provide Efficient Support

The Support Form integrated within Shopify offers a straightforward way for users to lodge support requests, promoting timely responses and stronger customer relationships. In addition, the Shopify Support Form assists you in monitoring and categorizing support requests, simplifying the management of customer inquiries and ensuring effective responses.

Unify Support Requests for Better Customer Support Efficiency

With a Support Form for Shopify, you can centralize all support inquiries, enabling your support staff to better oversee and prioritize requests. Consequently, this centralization leads to faster response times and a more efficient customer support process.

Customize Support Forms on Shopify for Your Industry

The Support Form for Shopify can be modified to feature fields unique to your industry or business, enabling easier acquisition of crucial information for resolving support cases. Additionally, customizing your Support Form facilitates the collection of valuable customer feedback, empowering you to continually enhance your products and services based on customer needs and desires.

Comprehensive Form Field Options for Shopify Support Forms

The Shopify Support Form creator offers numerous customizable fields, covering standard to distinctive and specialized formats, empowering you to customize your form to suit your specific needs and intended applications. You can easily add fields by clicking on the "Add Field" option and selecting from the vast collection of formats available. You can also effortlessly change the order of fields by using the drag-and-drop feature to move them as needed.

Support Form - Comprehensive Form Field Options for Shopify Support Forms

Seamless Support Ticket Management with Shopify

The Support Form for Shopify enables you to conveniently manage and view all support ticket submissions in a clear and user-friendly display. This management tool helps you monitor all user correspondences and inquiries, empowering you to respond to support requests in a timely and efficient manner.

Support Form - Seamless Support Ticket Management with Shopify

Shopify Support Form: Accept Files and Images for Optimal Support Resolution

The Shopify Support Form allows for the seamless reception of pertinent files and images from users, greatly enhancing the precision and effectiveness of your support ticket resolution workflow. This capability proves valuable in obtaining important data and documentation, facilitating quicker and more efficient resolution of user support requests.

Support Form - Shopify Support Form: Accept Files and Images for Optimal Support Resolution

Create Engaging Support Forms with Compelling Content and Images

Integrating titles, explanatory content, and visual elements into your support form can boost user experience on your Shopify store, resulting in a more engaging and user-friendly design. These clarifying form elements can lead users through the submission process, resulting in a streamlined and effective experience that enhances the probability of successful support ticket resolution.

Support Form - Create Engaging Support Forms with Compelling Content and Images

Customize the Support Form Header and Footer

The Support Form on Shopify provides the option to tailor the header and footer, enabling you to include images as well. This personalization feature offers a significant chance to elevate your brand's presence and develop a visually appealing, professional form that complements your Shopify store's design and style.

Support Form - Customize the Support Form Header and Footer

Safeguard Your Support Form with CAPTCHA Anti-Spam on Shopify

With the Support Form creator for Shopify, you can activate the CAPTCHA anti-spam feature, requiring users to undergo a verification process prior to form submission. This anti-spam feature helps keep bots and automated scripts from submitting unwanted messages through your support form, ensuring that you receive only authentic messages from real users

Support Form - Safeguard Your Support Form with CAPTCHA Anti-Spam on Shopify
Support Form - Easily Export Support Form Submissions to CSV with Shopify

Easily Export Support Form Submissions to CSV with Shopify

The Shopify Support Form creator enables you to export support ticket submissions as CSV files, allowing for effortless importation into other software or tools for analysis or integration. The ability to export support ticket submissions is a significant asset for companies that must maintain a complete history of client interactions and for those focusing on data analysis and report generation.

Support Form - Receive Notifications for New Support ticket Submissions

Receive Notifications for New Support ticket Submissions

The Shopify Support Form [creator] allows for the modification of notification settings to suit the needs of both the support form owner and the person submitting a request. You can establish automated email notifications for each support form submission, sending notifications to multiple email addresses and providing a confirmation email to the user upon successful submission.

Support Form - Design Support Forms with Ease Using Shopify Form Builder

Design Support Forms with Ease Using Shopify Form Builder

The Support Form builder on Shopify enables you to create and customize your form without any coding expertise. The intuitive user interface makes it easy for you to adjust the form's fields, layout, and design with just a few simple clicks. You can also preview your changes as you make them, allowing you to confirm that your form looks exactly how you intended.

Shopify Support Form: Multiple Skins for Easy Customization

The Shopify Support Form includes an array of eye-catching skins, giving you the ability to start the design process without spending time on detailed customization. These preset skins help you save time and resources while offering a customized and polished look that reflects your brand's style.

Support Form - Shopify Support Form: Multiple Skins for Easy Customization

Create a Unique Support Form with Complete Customization on Shopify

The Support Form creator for Shopify provides an array of appealing skins that can be easily tailored to align with your brand's identity and your store's overall design and aesthetic. From customizing the color theme and font selection to adding your logo and other design aspects, you have complete authority over the customization process, empowering you to create an entirely distinctive and personalized form. The ability to fully customize your form aids in enhancing user engagement and creating an enduring impression that resonates with your brand's identity.

Support Form - Create a Unique Support Form with Complete Customization on Shopify

Optimize User Experience with Responsive Shopify Support Form

In the current digital landscape, where mobile device usage is on the rise, it is increasingly important to offer a form that can be easily viewed on various devices. The Shopify Support Form is entirely responsive, ensuring excellent performance and appearance on any device. With a responsive support form, users can conveniently access and fill in the form from their mobile devices, promoting timely submissions and improving the user experience.

Support Form - Optimize User Experience with Responsive Shopify Support Form

Achieve Unparalleled Customization with Shopify Support Form's Custom CSS

The advanced editor we provide enables you to fully customize the visual presentation of your Shopify Support Form. You can easily modify every aspect of the support form, from colors and fonts to layout and positioning, with this powerful tool.

Support Form - Achieve Unparalleled Customization with Shopify Support Form's Custom CSS

Hassle-Free Integration: Embedding Shopify Support Form on Your store

To insert the Support Form on your Shopify store, all you need to do is copy the provided code snippet and paste it into your page's HTML. Boasting an auto-updating design, the support form ensures that any changes made in the Support Form editor are quickly reflected on your Shopify store. This streamlined process makes it easy to customize the form and smoothly integrate it into your store, providing easy access for your customers.

Support Form - Hassle-Free Integration: Embedding Shopify Support Form on Your store

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Why Should I Use Common Ninja's Widgets?

Reliable Support

We value our customers and offer top-notch support and quick reply times. You won’t be left hanging with a problem on your hands, we promise.

An Intuitive Editor

Our widgets come with a simple-to-use, intuitive editor that enables you to drag and drop elements within the widgets and edit them with absolute ease.

User Analytics Included

We add user analytics to each app so you can get valuable insights including the number of installations, impressions, views, engagement metrics and more!

Fully Customizable

Our widgets are fully customizable and offer a wide variety of design options for you to choose from. Fonts, colors, shapes, sizes and more — change any design element to fit your needs.

GDPR Compliant

We value your privacy and rights over personal data. To that end, all our widgets are GDPR and CCPA compliant to protect your privacy. You can learn more about our

Highly Secure

Our servers, code and API are constantly audited to make sure that our widgets are secure. We also reinforce this by creating widgets of high quality and by trusted developers.

Perfectly Responsive

Our widgets are fully responsive and will work on any device. In a mobile-first world, this feature gives you a strong advantage over competitors.

Continuous Improvement

We constantly work to improve our widgets and add new features and capabilities to them so that you can have everything you need at your fingertips.

No Coding Skills Required

Our widgets require absolutely no coding knowledge. Edit the app to your liking, copy its HTML code, and paste it where needed. That’s it.

FAQ

Compatible With All Site Builders, E-Commerce Platforms and Websites

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