Solidus

Support Form for Solidus

Streamline Your Customer Support With Ease

Create a Support Form
  • Matthew Brown
  • Sam Taylor
  • Madison Reed
  • Daniel Levy

loved by 500k+ businesses

Support Form for SolidusSupport Form for Solidus settingsSupport Form for Solidus design
Marcela Soto, ReasonWhy

Marcela Soto, ReasonWhy

"Kudos to the Common Ninja team for delivering both an outstanding product and excellent customer service. I highly recommend them to anyone looking for a top-notch solution!"

Roberto Sterza, KRENDALL srl

Roberto Sterza, KRENDALL srl

"Support it's incredible: I have sent an email about a bug and the SAME day I got the fix. Outstanding support and amazing widgets!!!!!!!!!!"

Desert Barbell

Desert Barbell

"Yes yes yes. We were able to consolidate a lot of our web features through one service and one subscription. Lowered the cost of our site, looks and works great."

Why Should You Use the Support Form Widget ?

Provide Efficient Support

The Support Form for Solidus empowers users to swiftly and effortlessly submit their support inquiries, ensuring prompt attention to their concerns. Furthermore, the Solidus Support Form helps keep track of and systematize support requests, making it easier to manage customer concerns and provide swift assistance.

Optimize User Communication Management through a Centralized Support Form

With a Support Form for Solidus, you can centralize all support inquiries, enabling your support staff to better oversee and prioritize requests. By centralizing support requests, you can minimize response times and enhance the overall effectiveness of your customer support system.

Tailor-Made Support Forms for Your Solidus Needs

With the Solidus Support Form, you can add custom fields specific to your industry or business, simplifying the process of obtaining the required information for resolving support issues. Personalizing your Support Form also plays a crucial role in collecting invaluable customer feedback, ensuring that you can adapt and optimize your products and services to satisfy customer preferences and requirements.

Comprehensive Form Field Options for Solidus Support Forms

The Solidus Support Form creator features an expansive range of customizable fields, from straightforward to exclusive and specialized formats, granting you the ability to personalize your form to meet your distinct requirements and usage. Inserting fields is effortless: just click the "Add Field" button and select from the numerous formats presented. Moreover, you can conveniently reorder fields by dragging and dropping them as desired.

Support Form - Comprehensive Form Field Options for Solidus Support Forms

Streamline Support Ticket Management with Solidus Support Form

The Support Form for Solidus provides a convenient way to manage and view all support ticket submissions in an organized and easy-to-navigate display. This capability lets you keep a close eye on all user communications and questions, making it possible to provide quick and efficient responses to support requests.

Support Form - Streamline Support Ticket Management with Solidus Support Form

Improve Support Efficiency with File and Image Uploads in Solidus Support Form

With the Support Form on Solidus, you can easily accept relevant files and images from your users, substantially boosting the accuracy and efficiency of your support ticket resolution procedure. This capability proves valuable in obtaining important data and documentation, facilitating quicker and more efficient resolution of user support requests.

Support Form - Improve Support Efficiency with File and Image Uploads in Solidus Support Form

Elevate Your Support Form with Engaging Content and Visuals

By integrating titles, descriptive text, and images into your support form, you can enhance the user experience on your Solidus store and make it more comprehensive and user-friendly. The incorporation of such explanatory form elements can assist users throughout the submission process, fostering a seamless and efficient experience that improves the odds of effectively resolving support tickets.

Support Form - Elevate Your Support Form with Engaging Content and Visuals

Tailor Your Support Form with Custom Header and Footer Design

The Support Form on Solidus provides the option to tailor the header and footer, enabling you to include images as well. This feature enables you to reinforce your brand's image and establish a visually stunning, professional form that aligns with the overall design and aesthetic of your Solidus store.

Support Form - Tailor Your Support Form with Custom Header and Footer Design

Keep Your Solidus Support Form Spam-Free with CAPTCHA

The Support Form creator for Solidus provides the option to enable the CAPTCHA anti-spam feature, necessitating users to complete a verification process before submitting the form. By implementing this feature, you can prevent bots and automated scripts from submitting spam messages via your support form, guaranteeing that you receive legitimate messages from actual users.

Support Form - Keep Your Solidus Support Form Spam-Free with CAPTCHA
Support Form - Export Support Form Ticket Submissions to CSV Format

Export Support Form Ticket Submissions to CSV Format

The Support Form creator on Solidus allows for exporting support ticket submissions as CSV files, streamlining the process of importing the data into other software or tools for additional analysis or integration. This export feature is particularly useful for businesses that need to keep a record of all client interactions and for those that require data analysis and reporting capabilities.

Support Form - Keep Track of New Support Tickets with Automated Notifications

Keep Track of New Support Tickets with Automated Notifications

The Solidus Support Form [creator] allows you to activate notification settings for both the support form owner and the submitting user. Configure automated email notifications for each support form submission to be sent to multiple email addresses, as well as dispatch a confirmation email to the user upon successful submission.

Support Form - Design Support Forms with Ease Using Solidus Form Builder

Design Support Forms with Ease Using Solidus Form Builder

The Support Form builder for Solidus allows you to develop and tailor your form effortlessly, without requiring any coding knowledge. Our straightforward user interface permits you to quickly modify the form's fields, organization, and style with just a handful of clicks. You can also preview your changes as you make them, allowing you to confirm that your form looks exactly how you intended.

Explore Multiple Skins for Your Solidus Support Form

The Solidus Support Form includes an array of eye-catching skins, giving you the ability to start the design process without spending time on detailed customization. These preset skins help you save time and resources while offering a customized and polished look that reflects your brand's style.

Support Form - Explore Multiple Skins for Your Solidus Support Form

Tailor Your Solidus Support Form to Match Your Brand's Aesthetic

The Solidus Support Form creator offers a range of attractive skins that you can easily personalize to match your brand's image and store's overall look and feel. From customizing the color theme and font selection to adding your logo and other design aspects, you have complete authority over the customization process, empowering you to create an entirely distinctive and personalized form. By offering complete customization, you can improve user interaction and make a lasting impression that harmonizes with your brand's image.

Support Form - Tailor Your Solidus Support Form to Match Your Brand's Aesthetic

Ensure Accessibility on All Devices with Solidus Support Form

With the rising number of people accessing the internet on mobile devices, having a form designed for optimal viewing on these devices has become essential. The Solidus Support Form is designed to be fully responsive, providing seamless functionality and display on any device. By providing a responsive support form, you enable users to access and submit the form with ease from any device, leading to more timely submissions and a better overall user experience.

Support Form - Ensure Accessibility on All Devices with Solidus Support Form

Elevate Your Solidus Support Form Design Using Custom CSS

Our high-level editor grants you extensive customization possibilities for the appearance of your Support Form on Solidus. Utilize this dynamic tool to conveniently alter every component of the support form, including colors, typography, layout, and placement. For advanced users with CSS knowledge, direct CSS editing can take customization to the next level.

Support Form - Elevate Your Solidus Support Form Design Using Custom CSS

Easily Add Solidus Support Form to Your store with Simple Embedding

To incorporate the Support Form into your Solidus store, simply copy and paste the supplied code snippet into your page's HTML. The support form's auto-updating capability allows any adjustments made in the Support Form editor to be swiftly displayed on your Solidus store. This straightforward process facilitates effortless form customization and seamless store integration, making it easily accessible for your customers.

Support Form - Easily Add Solidus Support Form to Your store with Simple Embedding

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Why Should I Use Common Ninja's Widgets?

Reliable Support

We value our customers and offer top-notch support and quick reply times. You won’t be left hanging with a problem on your hands, we promise.

An Intuitive Editor

Our widgets come with a simple-to-use, intuitive editor that enables you to drag and drop elements within the widgets and edit them with absolute ease.

User Analytics Included

We add user analytics to each app so you can get valuable insights including the number of installations, impressions, views, engagement metrics and more!

Fully Customizable

Our widgets are fully customizable and offer a wide variety of design options for you to choose from. Fonts, colors, shapes, sizes and more — change any design element to fit your needs.

GDPR Compliant

We value your privacy and rights over personal data. To that end, all our widgets are GDPR and CCPA compliant to protect your privacy. You can learn more about our

Highly Secure

Our servers, code and API are constantly audited to make sure that our widgets are secure. We also reinforce this by creating widgets of high quality and by trusted developers.

Perfectly Responsive

Our widgets are fully responsive and will work on any device. In a mobile-first world, this feature gives you a strong advantage over competitors.

Continuous Improvement

We constantly work to improve our widgets and add new features and capabilities to them so that you can have everything you need at your fingertips.

No Coding Skills Required

Our widgets require absolutely no coding knowledge. Edit the app to your liking, copy its HTML code, and paste it where needed. That’s it.

FAQ

Compatible With All Site Builders, E-Commerce Platforms and Websites

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