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Support Form for Squarespace

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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Squarespace
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Why Should You Use the Support Form Widget+?

Provide Efficient Support

The Support Form for Squarespace empowers users to swiftly and effortlessly submit their support inquiries, ensuring prompt attention to their concerns. The Squarespace Support Form can also help you track and organize support requests, making it easier to manage customer inquiries and provide efficient responses.

Centralized your User's Communication

By using a Support Form for Squarespace, all support requests are centralized in one location, making it easier for your support team to manage and prioritize requests. The consolidation of support requests can aid in decreasing response times and optimizing the overall performance of your customer support workflow.

Tailor-Made Support Forms for Your Squarespace Needs

The Squarespace Support Form allows for customization with fields tailored to your specific business or industry, streamlining the collection of relevant information for resolving support requests. Customizing your Support Form also helps in obtaining valuable customer input, helping you consistently improve your products and services to cater to customer needs and preferences.

Tailor Your Support Form with a Variety of Field Types on Squarespace

The Squarespace Support Form creator provides an extensive selection of customizable fields, ranging from basic to unique and specialized formats, enabling you to adapt your form to meet your specific needs and purposes. You can easily add fields by clicking on the "Add Field" option and selecting from the vast collection of formats available. Additionally, you can effortlessly reorder the fields by dragging and dropping them as needed.

Support Form - Tailor Your Support Form with a Variety of Field Types on Squarespace

Effortlessly Manage Your Support Tickets

The Squarespace Support Form offers a user-friendly solution for managing and viewing all support ticket submissions in a well-organized display. This allows you to keep track of all user communications and inquiries, enabling you to respond promptly and efficiently to their support requests.

Support Form - Effortlessly Manage Your Support Tickets

Improve Support Efficiency with File and Image Uploads in Squarespace Support Form

With the Support Form on Squarespace, you can easily accept relevant files and images from your users, substantially boosting the accuracy and efficiency of your support ticket resolution procedure. This functionality is especially beneficial for gathering essential information and documentation, which helps resolve user support requests promptly and effectively.

Support Form - Improve Support Efficiency with File and Image Uploads in Squarespace Support Form

Boost Support Form Usability with Descriptive Content and Visual Elements

Integrating titles, explanatory content, and visual elements into your support form can boost user experience on your Squarespace store, resulting in a more engaging and user-friendly design. Adding these informative form components can help users navigate the submission process, creating a smooth and efficient experience that increases the chances of resolving support tickets effectively.

Support Form - Boost Support Form Usability with Descriptive Content and Visual Elements

Personalize Your Support Form: Customizable Headers and Footers

The Support Form for Squarespace allows you to customize the header and footer of the form, including the option to add images. This customization feature presents a valuable opportunity to enhance your brand's image and create an eye-catching, professional form that seamlessly aligns with your Squarespace store's overall design and aesthetic.

Support Form - Personalize Your Support Form: Customizable Headers and Footers

Safeguard Your Support Form with CAPTCHA Anti-Spam on Squarespace

With the Support Form creator for Squarespace, you can activate the CAPTCHA anti-spam feature, requiring users to undergo a verification process prior to form submission. This CAPTCHA feature aids in deterring bots and automated scripts from submitting spam through your support form, allowing you to receive genuine messages from real users exclusively.

Support Form - Safeguard Your Support Form with CAPTCHA Anti-Spam on Squarespace
Support Form - Export Support Form Ticket Submissions to CSV Format

Export Support Form Ticket Submissions to CSV Format

The Squarespace Support Form creator provides the option to export support ticket submissions in a CSV file format, facilitating easy import into various software or tools for analysis or integration purposes. This export feature is particularly useful for businesses that need to keep a record of all client interactions and for those that require data analysis and reporting capabilities.

Support Form - Automated Notifications for Support Ticket Submissions on Squarespace

Automated Notifications for Support Ticket Submissions on Squarespace

The Squarespace Support Form [creator] enables you to configure notification settings for both the support form owner and the user submitting the request. Configure automated email notifications for each support form submission to be sent to multiple email addresses, as well as dispatch a confirmation email to the user upon successful submission.

Support Form - Squarespace Support Form Custom CSS

Squarespace Support Form Custom CSS

With our advanced editor, you gain full control over the customization of your Squarespace Support Form's look and feel. This versatile tool empowers you to easily tweak every detail of the support form, encompassing colors, font choices, layout, and positioning.

Choose from a Variety of Support Form Skins for Squarespace

With the Support Form for Squarespace, you have access to an assortment of visually pleasing skins, making it easy to initiate the design process without investing time in elaborate customization. These ready-to-use skins not only save you time but also ensure a customized and professional appearance that matches your brand's image.

Support Form - Choose from a Variety of Support Form Skins for Squarespace

Design a Distinct Support Form with Squarespace's Customization Options

The Support Form creator for Squarespace features a range of eye-catching skins that can be quickly personalized to complement your brand's essence and your store's overall design. From customizing the color theme and font selection to adding your logo and other design aspects, you have complete authority over the customization process, empowering you to create an entirely distinctive and personalized form. By offering complete customization, you can improve user interaction and make a lasting impression that harmonizes with your brand's image.

Support Form - Design a Distinct Support Form with Squarespace's Customization Options

Ensure Accessibility on All Devices with Squarespace Support Form

As more individuals rely on mobile devices for internet access, it's imperative to present a form that's designed for the best viewing experience on such devices. With complete responsiveness, the Squarespace Support Form guarantees optimal functionality and presentation on all devices. With a responsive support form, users can conveniently access and fill in the form from their mobile devices, promoting timely submissions and improving the user experience.

Support Form - Ensure Accessibility on All Devices with Squarespace Support Form

Easy To Use Squarespace Support Form Builder

The Squarespace Support Form builder empowers you to design and customize your form, all without any coding experience necessary. The easy-to-use interface enables you to seamlessly alter the form's fields, layout, and aesthetics with minimal clicks. Plus, the real-time preview feature helps you keep track of your changes, making sure your form aligns with your expectations

Support Form - Easy To Use Squarespace Support Form Builder

Simple Steps to Embedding Squarespace Support Form on Your store

To incorporate the Support Form into your Squarespace store, simply copy and paste the supplied code snippet into your page's HTML. The support form is designed to automatically update, meaning any alterations made in the Support Form editor will instantly appear on your Squarespace store. With this efficient process, you can painlessly personalize the form and flawlessly incorporate it into your store, offering your customers easy access.

Support Form - Simple Steps to Embedding Squarespace Support Form on Your store

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.