Try for free!

Support Form for Wix

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

loved by 500K+ businesses

Wix
plugineditoreditor

Why Should You Use the Support Form Widget+?

Generate Customizable Support Forms for Your Wix website

The Support Form for Wix empowers users to swiftly and effortlessly submit their support inquiries, ensuring prompt attention to their concerns. The Support Form provided by Wix also aids in tracking and organizing customer support inquiries, streamlining your response process and improving overall efficiency.

Optimize User Communication Management through a Centralized Support Form

With a Support Form for Wix, you can centralize all support inquiries, enabling your support staff to better oversee and prioritize requests. As a result, this centralized approach can contribute to shorter response times and an overall improvement in customer support efficiency.

Personalized Wix Support Forms for Effective Issue Resolution

The Wix Support Form offers customization options with fields designed for your particular business or industry, ensuring efficient data collection for addressing support requests. Customizing your Support Form can also help you gather valuable customer feedback, allowing you to continuously improve your products and services based on your customers' needs and preferences.

Multiple Form Field Types

The Wix Support Form creator offers numerous customizable fields, covering standard to distinctive and specialized formats, empowering you to customize your form to suit your specific needs and intended applications. Adding fields is simple: just click on the "Add Field" option and choose from the vast array of formats at your disposal. You can also effortlessly change the order of fields by using the drag-and-drop feature to move them as needed.

Support Form - Multiple Form Field Types

Optimize Support Ticket Handling on Wix with Ease

The Support Form for Wix enables you to conveniently manage and view all support ticket submissions in a clear and user-friendly display. This functionality enables you to stay on top of all user interactions and inquiries, allowing you to address their support requests promptly and effectively.

Support Form - Optimize Support Ticket Handling on Wix with Ease

Enhance Support Ticket Resolution by Receiving Files and Images on Wix

With the Support Form on Wix, you can easily accept relevant files and images from your users, substantially boosting the accuracy and efficiency of your support ticket resolution procedure. This feature plays a crucial role in collecting critical data and documentation, ensuring that user support requests are resolved in a timely and efficient manner.

Support Form - Enhance Support Ticket Resolution by Receiving Files and Images on Wix

Improve User Experience with Rich Content and Images in Your Support Form

By integrating titles, descriptive text, and images into your support form, you can enhance the user experience on your Wix website and make it more comprehensive and user-friendly. These clarifying form elements can lead users through the submission process, resulting in a streamlined and effective experience that enhances the probability of successful support ticket resolution.

Support Form - Improve User Experience with Rich Content and Images in Your Support Form

Personalize Your Support Form: Customizable Headers and Footers

The Wix Support Form enables you to adjust the header and footer to your liking, while also allowing the addition of images. This customization feature presents a valuable opportunity to enhance your brand's image and create an eye-catching, professional form that seamlessly aligns with your Wix website's overall design and aesthetic.

Support Form - Personalize Your Support Form: Customizable Headers and Footers

Safeguard Your Support Form with CAPTCHA Anti-Spam on Wix

The Support Form creator for Wix provides the option to enable the CAPTCHA anti-spam feature, necessitating users to complete a verification process before submitting the form. The CAPTCHA feature assists in stopping bots and automated scripts from submitting spam content through your support form, making certain that you only receive valid messages from legitimate users.

Support Form - Safeguard Your Support Form with CAPTCHA Anti-Spam on Wix
Support Form - Wix Support Form: Export Ticket Submissions to CSV for Seamless Analysis

Wix Support Form: Export Ticket Submissions to CSV for Seamless Analysis

With the Wix Support Form creator, you can export support ticket submissions in CSV format, making it simple to import them into other applications or tools for further analysis or integration. The ability to export support ticket submissions is a significant asset for companies that must maintain a complete history of client interactions and for those focusing on data analysis and report generation.

Support Form - Receive Real-Time Notifications for Support Ticket Submissions

Receive Real-Time Notifications for Support Ticket Submissions

With the Wix Support Form [creator], you can adjust notification settings to cater to both the support form owner and the submitting user. Set up automated email notifications for every support form submission, delivering notifications to multiple email addresses and sending a confirmation email to the user after successful submission.

Support Form - Achieve Unparalleled Customization with Wix Support Form's Custom CSS

Achieve Unparalleled Customization with Wix Support Form's Custom CSS

With our advanced editor, you gain full control over the customization of your Wix Support Form's look and feel. This powerful tool allows you to easily adjust every element of the support form, from color schemes and font styles to layout and positioning.

Multiple Support Form Skins

With the Support Form for Wix, you have access to an assortment of visually pleasing skins, making it easy to initiate the design process without investing time in elaborate customization. These preset skins help you save time and resources while offering a customized and polished look that reflects your brand's style.

Support Form - Multiple Support Form Skins

Fully Personalize Your Wix Support Form for a Unified Brand Experience

The Support Form creator for Wix features a range of eye-catching skins that can be quickly personalized to complement your brand's essence and your website's overall design. From customizing the color theme and font selection to adding your logo and other design aspects, you have complete authority over the customization process, empowering you to create an entirely distinctive and personalized form. The ability to fully customize your form aids in enhancing user engagement and creating an enduring impression that resonates with your brand's identity.

Support Form - Fully Personalize Your Wix Support Form for a Unified Brand Experience

Mobile-Friendly Wix Support Form for Seamless User Experience

As mobile devices become more prevalent for internet access, it is vital to ensure your form is tailored for optimal viewing across a range of devices. The Wix Support Form is entirely responsive, ensuring excellent performance and appearance on any device. With a responsive support form, users can conveniently access and fill in the form from their mobile devices, promoting timely submissions and improving the user experience.

Support Form - Mobile-Friendly Wix Support Form for Seamless User Experience

No Coding Required: Wix Support Form Builder for Easy Customization

On Wix, the Support Form builder lets you create and modify your form with ease, eliminating the need for coding know-how. Our straightforward user interface permits you to quickly modify the form's fields, organization, and style with just a handful of clicks. Furthermore, you can instantly preview your modifications, verifying that your form meets your desired aesthetic.

Support Form - No Coding Required: Wix Support Form Builder for Easy Customization

Simple Steps to Embedding Wix Support Form on Your website

To insert the Support Form on your Wix website, all you need to do is copy the provided code snippet and paste it into your page's HTML. The support form features an auto-updating function, so changes made in the Support Form editor are instantly visible on your Wix website. This straightforward process facilitates effortless form customization and seamless website integration, making it easily accessible for your customers.

Support Form - Simple Steps to Embedding Wix Support Form on Your website

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
View all supported platforms

FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.