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Support Form for WooCommerce

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

loved by 500K+ businesses

WooCommerce
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Why Should You Use the Support Form Widget+?

Effortless Form Builder for Streamlined Support Forms

The Support Form for WooCommerce allows users to quickly and easily submit their support requests, ensuring that their needs are addressed in a timely manner. This can lead to higher customer satisfaction and loyalty. The WooCommerce Support Form also streamlines the process of tracking and sorting support inquiries, allowing for enhanced management and prompt replies to customer concerns.

Centralized your User's Communication

By using a Support Form for WooCommerce, all support requests are centralized in one location, making it easier for your support team to manage and prioritize requests. This can help reduce response times and improve the overall efficiency of your customer support process.

Customize Support Forms on WooCommerce for Your Industry

The WooCommerce Support Form allows for customization with fields tailored to your specific business or industry, streamlining the collection of relevant information for resolving support requests. Moreover, personalizing your Support Form enables the gathering of essential customer insights, allowing you to refine your offerings in response to your customer's requirements and preferences.

WooCommerce Support Form Creator: Offering Diverse Field Types

The WooCommerce Support Form creator offers numerous customizable fields, covering standard to distinctive and specialized formats, empowering you to customize your form to suit your specific needs and intended applications. To include fields, just click on the "Add Field" option and browse the comprehensive range of formats offered. Furthermore, you can easily adjust the order of the fields by simply dragging and dropping them into the desired positions.

Support Form - WooCommerce Support Form Creator: Offering Diverse Field Types

Streamline Support Ticket Management with WooCommerce Support Form

With the WooCommerce Support Form, you can easily manage and view all support ticket submissions through a clean and user-oriented display. This allows you to keep track of all user communications and inquiries, enabling you to respond promptly and efficiently to their support requests.

Support Form - Streamline Support Ticket Management with WooCommerce Support Form

Receive Files and Images via the Support Form for Better Issue Resolution

The Support Form for WooCommerce enables you to effortlessly receive relevant files and images from your users, significantly improving the accuracy and efficacy of your support ticket resolution process. This functionality is especially beneficial for gathering essential information and documentation, which helps resolve user support requests promptly and effectively.

Support Form - Receive Files and Images via the Support Form for Better Issue Resolution

Enhance Your Support Form with Engaging Content and Images

Adding titles, informative text, and images to your support form can improve the user experience on your WooCommerce store, making it more accessible and easy to navigate. The incorporation of such explanatory form elements can assist users throughout the submission process, fostering a seamless and efficient experience that improves the odds of effectively resolving support tickets.

Support Form - Enhance Your Support Form with Engaging Content and Images

Personalize Your Support Form: Customizable Headers and Footers

The Support Form for WooCommerce enables you to personalize the support form's header and footer, including the addition of images. This feature presents a significant opportunity to elevate your brand's image and create a visually stunning and professional form that aligns with your WooCommerce store's overall design and aesthetic.

Support Form - Personalize Your Support Form: Customizable Headers and Footers

Prevent Spam with CAPTCHA in Your WooCommerce Support Form

The Support Form creator for WooCommerce offers the option to enable the CAPTCHA anti-spam feature, which requires users to complete a verification process before submitting the form. The CAPTCHA feature assists in stopping bots and automated scripts from submitting spam content through your support form, making certain that you only receive valid messages from legitimate users.

Support Form - Prevent Spam with CAPTCHA in Your WooCommerce Support Form
Support Form - Simplify Data Analysis by Exporting Support Ticket Submissions to CSV

Simplify Data Analysis by Exporting Support Ticket Submissions to CSV

The WooCommerce Support Form creator enables you to export support ticket submissions as CSV files, allowing for effortless importation into other software or tools for analysis or integration. The export feature is especially beneficial for businesses that require thorough documentation of client interactions and for those with data analysis and reporting needs.

Support Form - Stay Informed with New Support Ticket Submission Notifications

Stay Informed with New Support Ticket Submission Notifications

The WooCommerce Support Form [creator] offers the ability to set up notification preferences for both the owner of the support form and the individual submitting a request. Arrange for automated email notifications to be sent to multiple email addresses for every support form submission, and ensure a confirmation email is delivered to the user following a successful submission.

Support Form - Create Stunning Support Forms on WooCommerce with Custom CSS Editing

Create Stunning Support Forms on WooCommerce with Custom CSS Editing

Our advanced editor empowers you with full customization capabilities of the Support Form's appearance. This versatile tool empowers you to easily tweak every detail of the support form, encompassing colors, font choices, layout, and positioning. For advanced users with CSS knowledge, direct CSS editing can take customization to the next level.

Explore Multiple Skins for Your WooCommerce Support Form

The WooCommerce Support Form includes an array of eye-catching skins, giving you the ability to start the design process without spending time on detailed customization. These pre-built skins not only conserve your time but also deliver a personalized and professional design that harmonizes with your brand's aesthetic.

Support Form - Explore Multiple Skins for Your WooCommerce Support Form

Design a Distinct Support Form with WooCommerce's Customization Options

The Support Form creator on WooCommerce offers a selection of engaging skins that can be conveniently adapted to suit your brand's style and your store's overall appearance. From changing the color scheme and font style to adding your logo and other design elements, you have complete control over the customization process to create a truly unique and personalized form. This allows you to better engage with your users and make a lasting impression that aligns with your brand's image.

Support Form - Design a Distinct Support Form with WooCommerce's Customization Options

Create a Fully Responsive Support Form for WooCommerce Users

In the current digital landscape, where mobile device usage is on the rise, it is increasingly important to offer a form that can be easily viewed on various devices. The WooCommerce Support Form is designed to be fully responsive, providing seamless functionality and display on any device. A responsive support form allows your users to effortlessly access and complete the form on the go, increasing the likelihood of prompt submissions and enhancing the overall user experience.

Support Form - Create a Fully Responsive Support Form for WooCommerce Users

Create Support Forms Effortlessly with WooCommerce Form Builder

On WooCommerce, the Support Form builder lets you create and modify your form with ease, eliminating the need for coding know-how. The easy-to-use interface enables you to seamlessly alter the form's fields, layout, and aesthetics with minimal clicks. Plus, the real-time preview feature helps you keep track of your changes, making sure your form aligns with your expectations

Support Form - Create Support Forms Effortlessly with WooCommerce Form Builder

Effortlessly Embed WooCommerce Support Form on Your store

Integrating the Support Form on your WooCommerce store is as easy as copying and pasting the given code snippet into your page's HTML code. The support form's auto-updating capability allows any adjustments made in the Support Form editor to be swiftly displayed on your WooCommerce store. This streamlined process makes it easy to customize the form and smoothly integrate it into your store, providing easy access for your customers.

Support Form - Effortlessly Embed WooCommerce Support Form on Your store

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.