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Support Form for WP Engine

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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WP Engine
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Why Should You Use the Support Form Widget+?

Support Form Solutions for Enhanced Customer Experience

The WP Engine Support Form enables users to submit support tickets seamlessly, resulting in faster issue resolution and improved customer loyalty. The WP Engine Support Form also streamlines the process of tracking and sorting support inquiries, allowing for enhanced management and prompt replies to customer concerns.

Simplify User Communications with a Centralized Support Form for WP Engine

By incorporating a Support Form into WP Engine, support requests are unified in one central hub, making it simpler for your support team to handle and prioritize inquiries. The consolidation of support requests can aid in decreasing response times and optimizing the overall performance of your customer support workflow.

Personalized Support Form for WP Engine

The WP Engine Support Form allows for customization with fields tailored to your specific business or industry, streamlining the collection of relevant information for resolving support requests. Furthermore, tailoring your Support Form aids in capturing significant customer feedback, which enables you to consistently fine-tune your products and services to better serve your customers.

Comprehensive Form Field Options for WP Engine Support Forms

The WP Engine Support Form creator offers a wide range of customizable fields, from basic ones to unique and specialized formats, which allows you to tailor your form to your specific requirements and intended use. Adding fields is simple: just click on the "Add Field" option and choose from the vast array of formats at your disposal. Furthermore, you can easily adjust the order of the fields by simply dragging and dropping them into the desired positions.

Support Form - Comprehensive Form Field Options for WP Engine Support Forms

Efficiently Handle Support Tickets with WP Engine Support Form

The Support Form for WP Engine provides a convenient way to manage and view all support ticket submissions in an organized and easy-to-navigate display. This user-friendly interface allows you to track all user communications and inquiries, enabling you to provide prompt and effective support to their requests.

Support Form - Efficiently Handle Support Tickets with WP Engine Support Form

Enhance Support Ticket Resolution by Receiving Files and Images on WP Engine

The Support Form for WP Engine enables you to effortlessly receive relevant files and images from your users, significantly improving the accuracy and efficacy of your support ticket resolution process. This capability proves valuable in obtaining important data and documentation, facilitating quicker and more efficient resolution of user support requests.

Support Form - Enhance Support Ticket Resolution by Receiving Files and Images on WP Engine

Create Engaging Support Forms with Compelling Content and Images

Integrating titles, explanatory content, and visual elements into your support form can boost user experience on your WP Engine website, resulting in a more engaging and user-friendly design. The presence of these descriptive form elements can direct users during the submission process, offering a fluid and efficient experience that boosts the likelihood of successfully resolving support tickets.

Support Form - Create Engaging Support Forms with Compelling Content and Images

Customize the Support Form Header and Footer

With the Support Form for WP Engine, you can modify the form's header and footer to your preference, and even add images if desired. This customization option provides an excellent opportunity to boost your brand's visual identity and craft an impressive, professional form that integrates seamlessly with your WP Engine website's design and aesthetics.

Support Form - Customize the Support Form Header and Footer

Enable CAPTCHA to Block Spam in Your WP Engine Support Form

The WP Engine Support Form creator allows you to enable the CAPTCHA anti-spam feature, obliging users to finish a verification process before submitting the form. By implementing this feature, you can prevent bots and automated scripts from submitting spam messages via your support form, guaranteeing that you receive legitimate messages from actual users.

Support Form - Enable CAPTCHA to Block Spam in Your WP Engine Support Form
Support Form - WP Engine Support Form: Export Ticket Submissions to CSV for Seamless Analysis

WP Engine Support Form: Export Ticket Submissions to CSV for Seamless Analysis

The WP Engine Support Form creator offers the functionality to export support ticket submissions to CSV files, ensuring a smooth import process into other applications or tools for examination or integration. This functionality is highly advantageous for businesses aiming to maintain a comprehensive record of client communications and for those needing robust data analysis and reporting features.

Support Form - Stay Informed with New Support Ticket Submission Notifications

Stay Informed with New Support Ticket Submission Notifications

The WP Engine Support Form [creator] enables you to configure notification settings for both the support form owner and the user submitting the request. Arrange for automated email notifications to be sent to multiple email addresses for every support form submission, and ensure a confirmation email is delivered to the user following a successful submission.

Support Form - Enhance Support Form Appearance with WP Engine's Custom CSS Editor

Enhance Support Form Appearance with WP Engine's Custom CSS Editor

Our high-level editor grants you extensive customization possibilities for the appearance of your Support Form on WP Engine. Effortlessly modify every aspect of the support form, including colors, fonts, layout, and positioning, with this robust tool.

Multiple Support Form Skins

The WP Engine Support Form includes an array of eye-catching skins, giving you the ability to start the design process without spending time on detailed customization. These pre-designed skins save you time and effort, while still allowing for a personalized and professional look that aligns with your brand identity.

Support Form - Multiple Support Form Skins

Customize Your WP Engine Support Form for a Cohesive Brand Appearance

The WP Engine Support Form creator offers a range of attractive skins that you can easily personalize to match your brand's image and website's overall look and feel. With options to change the color palette, font style, and add your logo and various design elements, you have absolute control over the customization process, enabling you to craft a genuinely distinctive and customized form. This comprehensive customization allows you to engage more effectively with your users and create a memorable experience that aligns with your brand's identity.

Support Form - Customize Your WP Engine Support Form for a Cohesive Brand Appearance

Optimize User Experience with Responsive WP Engine Support Form

In the current digital landscape, where mobile device usage is on the rise, it is increasingly important to offer a form that can be easily viewed on various devices. The WP Engine Support Form boasts full responsiveness, offering flawless operation and visual appeal on all devices. A fully responsive support form ensures that users can smoothly access and fill out the form using their mobile devices, which contributes to quicker submissions and a more satisfying user experience.

Support Form - Optimize User Experience with Responsive WP Engine Support Form

Simplify Support Form Creation with WP Engine's Intuitive Form Builder

The WP Engine Support Form builder empowers you to design and customize your form, all without any coding experience necessary. The easy-to-use interface enables you to seamlessly alter the form's fields, layout, and aesthetics with minimal clicks. Additionally, you can view your changes in real-time, ensuring that your form appears precisely as you envisioned it.

Support Form - Simplify Support Form Creation with WP Engine's Intuitive Form Builder

Hassle-Free Integration: Embedding WP Engine Support Form on Your website

To insert the Support Form on your WP Engine website, all you need to do is copy the provided code snippet and paste it into your page's HTML. The support form features an auto-updating function, so changes made in the Support Form editor are instantly visible on your WP Engine website. With this efficient process, you can painlessly personalize the form and flawlessly incorporate it into your website, offering your customers easy access.

Support Form - Hassle-Free Integration: Embedding WP Engine Support Form on Your website

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.