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Support Form for X-Cart

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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X-Cart
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Why Should You Use the Support Form Widget+?

Support Form Solutions for Enhanced Customer Experience

With X-Cart's Support Form, users can conveniently send support requests, contributing to prompt resolutions and increased customer satisfaction. The X-Cart Support Form can also help you track and organize support requests, making it easier to manage customer inquiries and provide efficient responses.

Simplify User Communications with a Centralized Support Form for X-Cart

Employing a Support Form for X-Cart brings all support requests together in one centralized location, enhancing your support team's ability to manage and prioritize tasks. By centralizing support requests, you can minimize response times and enhance the overall effectiveness of your customer support system.

Industry-Specific Support Forms for X-Cart

The Support Form for X-Cart can be modified to feature fields unique to your industry or business, enabling easier acquisition of crucial information for resolving support cases. Additionally, customizing your Support Form facilitates the collection of valuable customer feedback, empowering you to continually enhance your products and services based on customer needs and desires.

Multiple Form Field Types

The X-Cart Support Form creator offers numerous customizable fields, covering standard to distinctive and specialized formats, empowering you to customize your form to suit your specific needs and intended applications. To include fields, just click on the "Add Field" option and browse the comprehensive range of formats offered. Furthermore, you can easily adjust the order of the fields by simply dragging and dropping them into the desired positions.

Support Form - Multiple Form Field Types

Effortlessly Manage Your Support Tickets

The X-Cart Support Form allows you to effortlessly manage and view all submitted support tickets in an intuitive and user-friendly interface. This allows you to keep track of all user communications and inquiries, enabling you to respond promptly and efficiently to their support requests.

Support Form - Effortlessly Manage Your Support Tickets

Enhance Support Ticket Resolution by Receiving Files and Images on X-Cart

The X-Cart Support Form allows for the seamless reception of pertinent files and images from users, greatly enhancing the precision and effectiveness of your support ticket resolution workflow. This feature plays a crucial role in collecting critical data and documentation, ensuring that user support requests are resolved in a timely and efficient manner.

Support Form - Enhance Support Ticket Resolution by Receiving Files and Images on X-Cart

Elevate Your Support Form with Engaging Content and Visuals

Integrating titles, explanatory content, and visual elements into your support form can boost user experience on your X-Cart store, resulting in a more engaging and user-friendly design. These clarifying form elements can lead users through the submission process, resulting in a streamlined and effective experience that enhances the probability of successful support ticket resolution.

Support Form - Elevate Your Support Form with Engaging Content and Visuals

Create a Cohesive Design: Custom Header and Footer for Your Support Form

The Support Form for X-Cart allows you to customize the header and footer of the form, including the option to add images. This personalization feature offers a significant chance to elevate your brand's presence and develop a visually appealing, professional form that complements your X-Cart store's design and style.

Support Form - Create a Cohesive Design: Custom Header and Footer for Your Support Form

Prevent Spam with CAPTCHA in Your X-Cart Support Form

The X-Cart Support Form creator gives you the option to enable the CAPTCHA anti-spam feature, mandating users to go through a verification process before submitting the form. This CAPTCHA feature aids in deterring bots and automated scripts from submitting spam through your support form, allowing you to receive genuine messages from real users exclusively.

Support Form - Prevent Spam with CAPTCHA in Your X-Cart Support Form
Support Form - Export Support Ticket Submissions to CSV for Easy Integration

Export Support Ticket Submissions to CSV for Easy Integration

The X-Cart Support Form creator enables you to export support ticket submissions as CSV files, allowing for effortless importation into other software or tools for analysis or integration. This export feature is particularly useful for businesses that need to keep a record of all client interactions and for those that require data analysis and reporting capabilities.

Support Form - Receive Real-Time Notifications for Support Ticket Submissions

Receive Real-Time Notifications for Support Ticket Submissions

The X-Cart Support Form [creator] allows for the modification of notification settings to suit the needs of both the support form owner and the person submitting a request. You can set up automated email notifications for every support form submission to multiple email addresses and send a confirmation email to the user upon successful submission.

Support Form - Achieve Unparalleled Customization with X-Cart Support Form's Custom CSS

Achieve Unparalleled Customization with X-Cart Support Form's Custom CSS

The advanced editor on X-Cart equips you with comprehensive customization options for your Support Form's appearance. With this potent tool, you can readily fine-tune every aspect of your support form, such as colors, fonts, layout, and positioning.

X-Cart Support Form: Multiple Skins for Easy Customization

With the Support Form for X-Cart, you have access to an assortment of visually pleasing skins, making it easy to initiate the design process without investing time in elaborate customization. These pre-designed skins save you time and effort, while still allowing for a personalized and professional look that aligns with your brand identity.

Support Form - X-Cart Support Form: Multiple Skins for Easy Customization

Fully Personalize Your X-Cart Support Form for a Unified Brand Experience

The Support Form creator for X-Cart features a range of eye-catching skins that can be quickly personalized to complement your brand's essence and your store's overall design. From changing the color scheme and font style to adding your logo and other design elements, you have complete control over the customization process to create a truly unique and personalized form. This allows you to better engage with your users and make a lasting impression that aligns with your brand's image.

Support Form - Fully Personalize Your X-Cart Support Form for a Unified Brand Experience

Mobile-Friendly X-Cart Support Form for Seamless User Experience

As more individuals rely on mobile devices for internet access, it's imperative to present a form that's designed for the best viewing experience on such devices. The X-Cart Support Form is fully responsive and will appear great on any device. By providing a responsive support form, you enable users to access and submit the form with ease from any device, leading to more timely submissions and a better overall user experience.

Support Form - Mobile-Friendly X-Cart Support Form for Seamless User Experience

No Coding Required: X-Cart Support Form Builder for Easy Customization

The X-Cart Support Form builder empowers you to design and customize your form, all without any coding experience necessary. Our user-friendly interface allows for effortless modification of the form's fields, arrangement, and styling with just a couple of clicks. Plus, you can preview your changes in real-time to ensure that your form looks exactly the way you want it to.

Support Form - No Coding Required: X-Cart Support Form Builder for Easy Customization

Effortlessly Embed X-Cart Support Form on Your store

You can easily add the Support Form to your X-Cart store by copying and pasting the code snippet we provide into your page's HTML. The support form features an auto-updating function, so changes made in the Support Form editor are instantly visible on your X-Cart store. This streamlined process makes it easy to customize the form and smoothly integrate it into your store, providing easy access for your customers.

Support Form - Effortlessly Embed X-Cart Support Form on Your store

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.