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Support Form

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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Why Should You Use the Support Form Widget+?

Provide Efficient Support

The Support Form Builder allows users to quickly and easily submit their support requests, ensuring that their needs are addressed in a timely manner. This can lead to higher customer satisfaction and loyalty. The Support Form can also help you track and organize support requests, making managing customer inquiries easier and providing efficient responses.

Centralized your User's Communication

Using a support form Builder, all support requests are centralized in one location, making it easier for your support team to manage and prioritize requests. This can help reduce response times and improve the overall efficiency of your customer support process.

Personalized Support Form

The Support form can be customized to include fields specific to your business or industry, making it easier to collect the information you need to resolve support requests. Customizing your Support Form Creatorcan also help you gather valuable customer feedback, allowing you to continuously improve your products and services based on your customers' needs and preferences.

Multiple Form Field Types

The Support Form Builder offers a wide range of customizable fields, from basic ones to unique and specialized formats, which allows you to tailor your form to your specific requirements and intended use. You can easily add fields by clicking on the "Add Field" option and selecting from the vast collection of formats available. Additionally, you can effortlessly reorder the fields by dragging and dropping them as needed.

Support Form - Multiple Form Field Types

Effortlessly Manage Your Support Tickets

The Support Form enables you to conveniently manage and view all support ticket submissions in a clear and user-friendly display. This allows you to keep track of all user communications and inquiries, enabling you to respond promptly and efficiently to their support requests.

Support Form - Effortlessly Manage Your Support Tickets

Receive Files and Images via Support Form for Better Issue Resolution

The Support Form allows you to easily receive relevant files and images from your users, which can significantly enhance the accuracy and effectiveness of your support ticket resolution process. This feature can be particularly useful for gathering essential data and documentation to help resolve user support requests promptly and efficiently.

Support Form - Receive Files and Images via Support Form for Better Issue Resolution

Enhance Your Support Form with Engaging Content and Images

By integrating titles, descriptive text, and images into your support form, you can enhance the user experience and make it more comprehensive and user-friendly. The addition of explanatory form elements can guide users through the submission process, resulting in a seamless and efficient experience that increases the chances of successful support ticket resolution.

Support Form - Enhance Your Support Form with Engaging Content and Images

Customize Support Form Header and Footer

The Support Form enables you to personalize the support form's header and footer, including the addition of images. This feature presents a significant opportunity to elevate your brand's image and create a visually stunning and professional form that aligns with your website's overall design and aesthetic.

Support Form - Customize Support Form Header and Footer

Block Spam From Your Support Form

The Support Form offers the option to enable the CAPTCHA anti-spam feature, which requires users to complete a verification process before submitting the form. This feature helps prevent bots and automated scripts from submitting spam messages through your support form, ensuring that you only receive genuine messages from real users.

Support Form - Block Spam From Your Support Form

HIPAA Compliance for Secure Support Form

The RSVP Form ensures HIPAA compliance, offering end-to-end data encryption and role-based access management to protect sensitive information. Seamless integrations, including a HIPAA-compliant API and support for tools like Google Sheets and EMR systems, enhance functionality. Additionally, activity tracking and audit logs provide full transparency over data access.

Support Form - HIPAA Compliance for Secure Support Form
Support Form - Export Support Form Ticket Submissions to CSV Format

Export Support Form Ticket Submissions to CSV Format

The Support Form allows you to export the support ticket submissions to a CSV file, which can be easily imported into other software or tools for analysis or integration. This feature is especially beneficial for businesses that need to maintain a record of all their interactions with clients, and for data analysis and reporting purposes.

Support Form - Receive Notifications for New Support ticket Submissions

Receive Notifications for New Support ticket Submissions

The Support Form allows you to activate notification settings for both the support form owner and the submitting user. You can set up automated email notifications for every support form submission to multiple email addresses and send a confirmation email to the user upon successful submission.

Support Form - Easy To Use Support Form Creator

Easy To Use Support Form Creator

With the Support Form Editor, you don't need any coding knowledge to create and customize your form. Our intuitive user interface allows you to easily modify the form's fields, layout, and styling with just a few clicks. Plus, you can preview your changes in real-time to ensure that your form looks exactly the way you want it to.

Multiple Support Form Skins

The Support Form offers a range of attractive skins to choose from, allowing you to jumpstart the design process without having to spend time on extensive customization.

Support Form - Multiple Support Form Skins

Fully Customizable Support Form Creator

The Support Form offers a range of attractive skins that you can easily personalize to match your brand's image and website's overall look and feel. From changing the color scheme and font style to adding your logo and other design elements, you have complete control over the customization process to create a truly unique and personalized form. This allows you to better engage with your users and make a lasting impression that aligns with your brand's image.

Support Form - Fully Customizable Support Form Creator

Perfectly Responsive Support Form

In today's world, where a growing number of people are using mobile devices to access the internet, it's essential to have a form that's optimized for mobile viewing. The Support Form is fully responsive and will appear great on any device. With a responsive support form, your users can easily access and fill out the form on the go, increasing the chances of receiving timely submissions and improving the overall user experience.

Support Form - Perfectly Responsive Support Form

Collect Payments Through Your Petition Form

The Petition Form makes it easy to accept payments directly from your supporters. Whether you’re raising funds for a cause, organizing campaigns, or collecting donations, this feature integrates secure payment options into your form effortlessly. With a user-friendly setup and reliable payment processing, you can boost your fundraising efforts while providing a smooth experience for contributors.

Support Form - Collect Payments Through Your Petition Form

Support Form Custom CSS

Our advanced editor empowers you with full customization capabilities of the Support Form's appearance. You can easily modify every aspect of the support form, from colors and fonts to layout and positioning, with this powerful tool. For advanced users with CSS knowledge, direct CSS editing can take customization to the next level.

Support Form - Support Form Custom CSS

Easy To Embed Support Form

To embed the Support Form on your website, you can easily copy and paste the provided code snippet into your page's HTML code. The support form is designed to be auto-updating, so any changes you make to the Support Form editor will be automatically reflected on your website. This makes it a hassle-free process to personalize the form and seamlessly integrate it into your website for your customers to access easily.

Support Form - Easy To Embed Support Form

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.