Support Form

Streamline Your Customer Support With Ease

Create a Support Form
  • Matthew Brown
  • Sam Taylor
  • Madison Reed
  • Daniel Levy

loved by 350k+ businesses

Support FormSupport Form  settingsSupport Form design
Marcela Soto, ReasonWhy

Marcela Soto, ReasonWhy

"Kudos to the Common Ninja team for delivering both an outstanding product and excellent customer service. I highly recommend them to anyone looking for a top-notch solution!"

Roberto Sterza, KRENDALL srl

Roberto Sterza, KRENDALL srl

"Support it's incredible: I have sent an email about a bug and the SAME day I got the fix. Outstanding support and amazing widgets!!!!!!!!!!"

Desert Barbell

Desert Barbell

"Yes yes yes. We were able to consolidate a lot of our web features through one service and one subscription. Lowered the cost of our site, looks and works great."

Why Should You Use the Support Form Widget ?

Provide Efficient Support

The Support Form Builder allows users to quickly and easily submit their support requests, ensuring that their needs are addressed in a timely manner. This can lead to higher customer satisfaction and loyalty. The Support Form can also help you track and organize support requests, making managing customer inquiries easier and providing efficient responses.

Centralized your User's Communication

Using a support form Builder, all support requests are centralized in one location, making it easier for your support team to manage and prioritize requests. This can help reduce response times and improve the overall efficiency of your customer support process.

Personalized Support Form

The Support form can be customized to include fields specific to your business or industry, making it easier to collect the information you need to resolve support requests. Customizing your Support Form Creatorcan also help you gather valuable customer feedback, allowing you to continuously improve your products and services based on your customers' needs and preferences.

Multiple Form Field Types

The Support Form Builder offers a wide range of customizable fields, from basic ones to unique and specialized formats, which allows you to tailor your form to your specific requirements and intended use. You can easily add fields by clicking on the "Add Field" option and selecting from the vast collection of formats available. Additionally, you can effortlessly reorder the fields by dragging and dropping them as needed.

Support Form - Multiple Form Field Types

Effortlessly Manage Your Support Tickets

The Support Form enables you to conveniently manage and view all support ticket submissions in a clear and user-friendly display. This allows you to keep track of all user communications and inquiries, enabling you to respond promptly and efficiently to their support requests.

Support Form - Effortlessly Manage Your Support Tickets

Receive Files and Images via Support Form for Better Issue Resolution

The Support Form allows you to easily receive relevant files and images from your users, which can significantly enhance the accuracy and effectiveness of your support ticket resolution process. This feature can be particularly useful for gathering essential data and documentation to help resolve user support requests promptly and efficiently.

Support Form - Receive Files and Images via Support Form for Better Issue Resolution

Enhance Your Support Form with Engaging Content and Images

By integrating titles, descriptive text, and images into your support form, you can enhance the user experience and make it more comprehensive and user-friendly. The addition of explanatory form elements can guide users through the submission process, resulting in a seamless and efficient experience that increases the chances of successful support ticket resolution.

Support Form - Enhance Your Support Form with Engaging Content and Images

Customize Support Form Header and Footer

The Support Form enables you to personalize the support form's header and footer, including the addition of images. This feature presents a significant opportunity to elevate your brand's image and create a visually stunning and professional form that aligns with your website's overall design and aesthetic.

Support Form - Customize Support Form Header and Footer

Block Spam From Your Support Form

The Support Form offers the option to enable the CAPTCHA anti-spam feature, which requires users to complete a verification process before submitting the form. This feature helps prevent bots and automated scripts from submitting spam messages through your support form, ensuring that you only receive genuine messages from real users.

Support Form - Block Spam From Your Support Form
Support Form - Export Support Form Ticket Submissions to CSV Format

Export Support Form Ticket Submissions to CSV Format

The Support Form allows you to export the support ticket submissions to a CSV file, which can be easily imported into other software or tools for analysis or integration. This feature is especially beneficial for businesses that need to maintain a record of all their interactions with clients, and for data analysis and reporting purposes.

Support Form - Receive Notifications for New Support ticket Submissions

Receive Notifications for New Support ticket Submissions

The Support Form allows you to activate notification settings for both the support form owner and the submitting user. You can set up automated email notifications for every support form submission to multiple email addresses and send a confirmation email to the user upon successful submission.

Support Form - Easy To Use Support Form Creator

Easy To Use Support Form Creator

With the Support Form Editor, you don't need any coding knowledge to create and customize your form. Our intuitive user interface allows you to easily modify the form's fields, layout, and styling with just a few clicks. Plus, you can preview your changes in real-time to ensure that your form looks exactly the way you want it to.

Multiple Support Form Skins

The Support Form offers a range of attractive skins to choose from, allowing you to jumpstart the design process without having to spend time on extensive customization.

Support Form - Multiple Support Form Skins

Fully Customizable Support Form Creator

The Support Form offers a range of attractive skins that you can easily personalize to match your brand's image and website's overall look and feel. From changing the color scheme and font style to adding your logo and other design elements, you have complete control over the customization process to create a truly unique and personalized form. This allows you to better engage with your users and make a lasting impression that aligns with your brand's image.

Support Form - Fully Customizable Support Form Creator

Perfectly Responsive Support Form

In today's world, where a growing number of people are using mobile devices to access the internet, it's essential to have a form that's optimized for mobile viewing. The Support Form is fully responsive and will appear great on any device. With a responsive support form, your users can easily access and fill out the form on the go, increasing the chances of receiving timely submissions and improving the overall user experience.

Support Form - Perfectly Responsive Support Form

Support Form Custom CSS

Our advanced editor empowers you with full customization capabilities of the Support Form's appearance. You can easily modify every aspect of the support form, from colors and fonts to layout and positioning, with this powerful tool. For advanced users with CSS knowledge, direct CSS editing can take customization to the next level.

Support Form - Support Form Custom CSS

Easy To Embed Support Form

To embed the Support Form on your website, you can easily copy and paste the provided code snippet into your page's HTML code. The support form is designed to be auto-updating, so any changes you make to the Support Form editor will be automatically reflected on your website. This makes it a hassle-free process to personalize the form and seamlessly integrate it into your website for your customers to access easily.

Support Form - Easy To Embed Support Form

Trusted By

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Why Should I Use Common Ninja's Widgets?

Reliable Support

We value our customers and offer top-notch support and quick reply times. You won’t be left hanging with a problem on your hands, we promise.

An Intuitive Editor

Our widgets come with a simple-to-use, intuitive editor that enables you to drag and drop elements within the widgets and edit them with absolute ease.

User Analytics Included

We add user analytics to each app so you can get valuable insights including the number of installations, impressions, views, engagement metrics and more!

Fully Customizable

Our widgets are fully customizable and offer a wide variety of design options for you to choose from. Fonts, colors, shapes, sizes and more — change any design element to fit your needs.

GDPR Compliant

We value your privacy and rights over personal data. To that end, all our widgets are GDPR and CCPA compliant to protect your privacy. You can learn more about our

Highly Secure

Our servers, code and API are constantly audited to make sure that our widgets are secure. We also reinforce this by creating widgets of high quality and by trusted developers.

Perfectly Responsive

Our widgets are fully responsive and will work on any device. In a mobile-first world, this feature gives you a strong advantage over competitors.

Continuous Improvement

We constantly work to improve our widgets and add new features and capabilities to them so that you can have everything you need at your fingertips.

No Coding Skills Required

Our widgets require absolutely no coding knowledge. Edit the app to your liking, copy its HTML code, and paste it where needed. That’s it.

FAQ

Compatible With All Site Builders, E-Commerce Platforms and Websites

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