The Support Form Builder allows users to quickly and easily submit their support requests, ensuring that their needs are addressed in a timely manner. This can lead to higher customer satisfaction and loyalty. The Support Form can also help you track and organize support requests, making managing customer inquiries easier and providing efficient responses.
Centralized your User's Communication
Using a support form Builder, all support requests are centralized in one location, making it easier for your support team to manage and prioritize requests. This can help reduce response times and improve the overall efficiency of your customer support process.
Personalized Support Form
The Support form can be customized to include fields specific to your business or industry, making it easier to collect the information you need to resolve support requests. Customizing your Support Form Creatorcan also help you gather valuable customer feedback, allowing you to continuously improve your products and services based on your customers' needs and preferences.
Multiple Form Field Types
The Support Form Builder offers a wide range of customizable fields, from basic ones to unique and specialized formats, which allows you to tailor your form to your specific requirements and intended use. You can easily add fields by clicking on the "Add Field" option and selecting from the vast collection of formats available. Additionally, you can effortlessly reorder the fields by dragging and dropping them as needed.
Effortlessly Manage Your Support Tickets
The Support Form enables you to conveniently manage and view all support ticket submissions in a clear and user-friendly display. This allows you to keep track of all user communications and inquiries, enabling you to respond promptly and efficiently to their support requests.
Receive Files and Images via Support Form for Better Issue Resolution
The Support Form allows you to easily receive relevant files and images from your users, which can significantly enhance the accuracy and effectiveness of your support ticket resolution process. This feature can be particularly useful for gathering essential data and documentation to help resolve user support requests promptly and efficiently.
Enhance Your Support Form with Engaging Content and Images
By integrating titles, descriptive text, and images into your support form, you can enhance the user experience and make it more comprehensive and user-friendly. The addition of explanatory form elements can guide users through the submission process, resulting in a seamless and efficient experience that increases the chances of successful support ticket resolution.
Customize Support Form Header and Footer
The Support Form enables you to personalize the support form's header and footer, including the addition of images. This feature presents a significant opportunity to elevate your brand's image and create a visually stunning and professional form that aligns with your website's overall design and aesthetic.
Block Spam From Your Support Form
The Support Form offers the option to enable the CAPTCHA anti-spam feature, which requires users to complete a verification process before submitting the form. This feature helps prevent bots and automated scripts from submitting spam messages through your support form, ensuring that you only receive genuine messages from real users.
Export Support Form Ticket Submissions to CSV Format
The Support Form allows you to export the support ticket submissions to a CSV file, which can be easily imported into other software or tools for analysis or integration. This feature is especially beneficial for businesses that need to maintain a record of all their interactions with clients, and for data analysis and reporting purposes.
Receive Notifications for New Support ticket Submissions
The Support Form allows you to activate notification settings for both the support form owner and the submitting user. You can set up automated email notifications for every support form submission to multiple email addresses and send a confirmation email to the user upon successful submission.
Easy To Use Support Form Creator
With the Support Form Editor, you don't need any coding knowledge to create and customize your form. Our intuitive user interface allows you to easily modify the form's fields, layout, and styling with just a few clicks. Plus, you can preview your changes in real-time to ensure that your form looks exactly the way you want it to.
Multiple Support Form Skins
The Support Form offers a range of attractive skins to choose from, allowing you to jumpstart the design process without having to spend time on extensive customization.
Fully Customizable Support Form Creator
The Support Form offers a range of attractive skins that you can easily personalize to match your brand's image and website's overall look and feel. From changing the color scheme and font style to adding your logo and other design elements, you have complete control over the customization process to create a truly unique and personalized form. This allows you to better engage with your users and make a lasting impression that aligns with your brand's image.
Perfectly Responsive Support Form
In today's world, where a growing number of people are using mobile devices to access the internet, it's essential to have a form that's optimized for mobile viewing. The Support Form is fully responsive and will appear great on any device. With a responsive support form, your users can easily access and fill out the form on the go, increasing the chances of receiving timely submissions and improving the overall user experience.
Support Form Custom CSS
Our advanced editor empowers you with full customization capabilities of the Support Form's appearance. You can easily modify every aspect of the support form, from colors and fonts to layout and positioning, with this powerful tool. For advanced users with CSS knowledge, direct CSS editing can take customization to the next level.
Easy To Embed Support Form
To embed the Support Form on your website, you can easily copy and paste the provided code snippet into your page's HTML code. The support form is designed to be auto-updating, so any changes you make to the Support Form editor will be automatically reflected on your website. This makes it a hassle-free process to personalize the form and seamlessly integrate it into your website for your customers to access easily.
Why Should I Use Common Ninja's Widgets?
We value our customers and offer top-notch support and quick reply times. You won’t be left hanging with a problem on your hands, we promise.
An Intuitive Editor
Our widgets come with a simple-to-use, intuitive editor that enables you to drag and drop elements within the widgets and edit them with absolute ease.
User Analytics Included
We add user analytics to each app so you can get valuable insights including the number of installations, impressions, views, engagement metrics and more!
Our widgets are fully customizable and offer a wide variety of design options for you to choose from. Fonts, colors, shapes, sizes and more — change any design element to fit your needs.
We value your privacy and rights over personal data. To that end, all our widgets are GDPR and CCPA compliant to protect your privacy. You can learn more about our
Our servers, code and API are constantly audited to make sure that our widgets are secure. We also reinforce this by creating widgets of high quality and by trusted developers.
Our widgets are fully responsive and will work on any device. In a mobile-first world, this feature gives you a strong advantage over competitors.
We constantly work to improve our widgets and add new features and capabilities to them so that you can have everything you need at your fingertips.
No Coding Skills Required
Our widgets require absolutely no coding knowledge. Edit the app to your liking, copy its HTML code, and paste it where needed. That’s it.
What Our Users Think
What is a support form?
A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.
What is the best practice for support forms?
Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.
What customization options are available with the Support Form widget?
The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.
How can I embed the Support Form widget on my website?
To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.
Is the Support Form widget responsive?
Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.
Can I change the Support Form widget’s layout?
Yes, you can easily do so from the “Templates” tab.
Are there pre-made skins that I can choose from?
Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.
Can I choose between using icons or images in the Support Form ?
Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank.
How do I start using Common Ninja’s Support Form app?
It’s simple. All you need to do is to sign up and start using the free version.
Is Common Ninja’s Support Form widget free?
Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.
What website builders is Common Ninja’s Support Form widget compatible with?
Common Ninja’s Support Form widget is compatible with ALL current and future website builders.
Is the Support Form widget GDPR compliant?
Yes, the Support Form widget is GDPR-compliant.
Do I need to be able to code to use your Support Form app?
No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.