How to add Telegram Chat to a Shift4Shop store

Embed Telegram Chat on Shift4Shop

01

Create a Telegram Chat app for Shift4Shop on Common Ninja

First, create a Shift4Shop Telegram Chat app on Common Ninja. On the apps catalog, find the Telegram Chat and enter the Editor.

02

Save the Telegram Chat app

When you're done creating the Telegram Chat app, click on the Save Changes button at the right top corner of the editor. If you don't have an account on Common Ninja, you'll have to register first.

03

Copy the Telegram Chat Embed Code

When you're ready to add the Telegram Chat app to your Shift4Shop store, click the Add To Website button at the top bar of the Editor. On the window that opens, click the Copy Icon to copy the app embed code. In the next steps, you will paste this code into your Shift4Shop store.

04

Paste the code to your Shift4Shop website’s HTML field.

Next, go to your Shift4Shop store editor and find the HTML field. It is most likely in the form of an HTML/Code widget or module which you can find on the Shift4Shop’s editor. Add it to your page, and paste the Telegram Chat Embed Code you’ve copied before to the HTML field. Save and update, and that’s it, you should have Common Ninja’s Telegram Chat app on your Shift4Shop store.

05

Alternative Method 1: Through the HTML option in the text’s editing area.

If you can't find the HTML/Code widget or module, there's another way to put Common Ninja’s Telegram Chat app on your Shift4Shop app. You can just add the code to a special HTML section in the text editor.

06

Alternative Method 2: Add it directly to your Shift4Shop store’s HTML code.

If you're having trouble finding a widget or a special part in your text editor where you can add the Embed Code, you can try a different way to add the Telegram Chat app to your Shift4Shop store. You can do this by putting it straight into your Shift4Shop store's HTML code.

Why Use This Widget

Use the Telegram Chat widget when your audience prefers Telegram and you want to meet them where they already are. It adds a small, visible button that turns casual visitors into direct conversations, without asking them to switch tools or remember your handle. This is especially useful for communities, SaaS products, crypto and trading projects, and any brand that runs active Telegram channels or groups. By placing Telegram entry points on key pages, you make it simple for users to ask questions, report issues, or request help in real time. Over time, this strengthens relationships and helps you build a loyal, reachable audience around your site.

This tutorial was written by the Common Ninja product team, creators of interactive, no-code widgets for Shift4Shop store. Common Ninja helps over 500,000 users build engaging online experiences without coding.