How to add Comments to a BigCommerce store

Embed Comments on BigCommerce

01

Create a Comments app for BigCommerce on Common Ninja

First, create a BigCommerce Comments app on Common Ninja. On the apps catalog, find the Comments and enter the Editor.

02

Save the Comments app

When you're done creating the Comments app, click on the Save Changes button at the right top corner of the editor. If you don't have an account on Common Ninja, you'll have to register first.

03

Copy the Comments Embed Code

When you're ready to add the Comments app to your BigCommerce store, click the Add To Website button at the top bar of the Editor. On the window that opens, click the Copy Icon to copy the app embed code. In the next steps, you will paste this code into your BigCommerce store.

04

Paste the code to your BigCommerce website’s HTML field.

Next, go to your BigCommerce store editor and find the HTML field. It is most likely in the form of an HTML/Code widget or module which you can find on the BigCommerce’s editor. Add it to your page, and paste the Comments Embed Code you’ve copied before to the HTML field. Save and update, and that’s it, you should have Common Ninja’s Comments app on your BigCommerce store.

05

Alternative Method 1: Through the HTML option in the text’s editing area.

If you can't find the HTML/Code widget or module, there's another way to put Common Ninja’s Comments app on your BigCommerce app. You can just add the code to a special HTML section in the text editor.

06

Alternative Method 2: Add it directly to your BigCommerce store’s HTML code.

If you're having trouble finding a widget or a special part in your text editor where you can add the Embed Code, you can try a different way to add the Comments app to your BigCommerce store. You can do this by putting it straight into your BigCommerce store's HTML code.

Why Use This Widget

Use the Comments widget when you want your site to become a place for real conversations, not just one way publishing. A built in commenting system with replies, voting, notifications, and moderation tools lets users react, ask, and help each other under your content. This is valuable for blogs, documentation, tutorials, communities, and news sites. Active comment sections increase time on site and give you insight into what people care about or struggle with. By hosting the discussion yourself, you keep ownership of the community and can shape the tone, instead of sending all engagement to external platforms you do not control.

This tutorial was written by the Common Ninja product team, creators of interactive, no-code widgets for BigCommerce store. Common Ninja helps over 500,000 users build engaging online experiences without coding.