How to add Contact Form to a Shopify store

Embed Contact Form on Shopify

01

Create a Contact Form app for Shopify on Common Ninja

First, create a Shopify Contact Form app on Common Ninja. On the apps catalog, find the Contact Form and enter the Editor.

02

Save the Contact Form app

When you're done creating the Contact Form app, click on the Save Changes button at the right top corner of the editor. If you don't have an account on Common Ninja, you'll have to register first.

03

Copy the Contact Form Embed Code

When you're ready to add the Contact Form app to your Shopify store, click the Add To Website button at the top bar of the Editor. On the window that opens, click the Copy Icon to copy the app embed code. In the next steps, you will paste this code into your Shopify store.

04

Paste the code to your Shopify website’s HTML field.

Next, go to your Shopify store editor and find the HTML field. It is most likely in the form of an HTML/Code widget or module which you can find on the Shopify’s editor. Add it to your page, and paste the Contact Form Embed Code you’ve copied before to the HTML field. Save and update, and that’s it, you should have Common Ninja’s Contact Form app on your Shopify store.

05

Alternative Method 1: Through the HTML option in the text’s editing area.

If you can't find the HTML/Code widget or module, there's another way to put Common Ninja’s Contact Form app on your Shopify app. You can just add the code to a special HTML section in the text editor.

06

Alternative Method 2: Add it directly to your Shopify store’s HTML code.

If you're having trouble finding a widget or a special part in your text editor where you can add the Embed Code, you can try a different way to add the Contact Form app to your Shopify store. You can do this by putting it straight into your Shopify store's HTML code.

Why Use This Widget

Use the Contact Form widget when you want a reliable, structured way for visitors to reach you directly from your site. Instead of exposing email addresses or asking users to open their own mail client, you provide clear fields for name, topic, and message in one simple block. Submissions can be saved and forwarded, making follow up easier and less error prone. This is essential for service providers, agencies, consultants, and any business where inquiries lead to sales or support conversations. A good contact form lowers the barrier to starting a conversation, allows you to collect relevant context up front, and signals that you welcome questions rather than hide from them.

This tutorial was written by the Common Ninja product team, creators of interactive, no-code widgets for Shopify store. Common Ninja helps over 500,000 users build engaging online experiences without coding.