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Support Form for DNN

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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DNN
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Why Should You Use the Support Form Widget+?

Efficient Support Made Simple with Our Form Builder

The Support Form integrated within DNN offers a straightforward way for users to lodge support requests, promoting timely responses and stronger customer relationships. Furthermore, the DNN Support Form helps keep track of and systematize support requests, making it easier to manage customer concerns and provide swift assistance.

Centralize User Communications with Our Support Form Solution

By incorporating a Support Form into DNN, support requests are unified in one central hub, making it simpler for your support team to handle and prioritize inquiries. By centralizing support requests, you can minimize response times and enhance the overall effectiveness of your customer support system.

Personalized DNN Support Forms for Effective Issue Resolution

The DNN Support Form offers customization options with fields designed for your particular business or industry, ensuring efficient data collection for addressing support requests. Furthermore, tailoring your Support Form aids in capturing significant customer feedback, which enables you to consistently fine-tune your products and services to better serve your customers.

Tailor Your Support Form with a Variety of Field Types on DNN

The DNN Support Form creator boasts a wide variety of customizable fields, including basic, unique, and specialized formats, making it easy for you to adjust your form to align with your unique needs and objectives. To add fields, simply click the "Add Field" button and select from the extensive collection of formats provided. Furthermore, you can easily adjust the order of the fields by simply dragging and dropping them into the desired positions.

Support Form - Tailor Your Support Form with a Variety of Field Types on DNN

Effortlessly Manage Your Support Tickets

With the DNN Support Form, you can easily manage and view all support ticket submissions through a clean and user-oriented display. This feature allows you to maintain a comprehensive overview of all user communications and inquiries, ensuring timely and efficient responses to their support requests.

Support Form - Effortlessly Manage Your Support Tickets

Receive Files and Images via the Support Form for Better Issue Resolution

The Support Form for DNN makes it simple to receive crucial files and images from your users, considerably increasing the precision and success of your support ticket resolution efforts. This file and image reception feature is highly useful for acquiring key data and documents, allowing for the expedited and efficient handling of user support requests.

Support Form - Receive Files and Images via the Support Form for Better Issue Resolution

Boost Support Form Usability with Descriptive Content and Visual Elements

By incorporating titles, descriptive content, and images into your support form, you can enrich the user experience on your DNN website and create a more comprehensive and user-friendly environment. The addition of explanatory form elements can guide users through the submission process, resulting in a seamless and efficient experience that increases the chances of successful support ticket resolution.

Support Form - Boost Support Form Usability with Descriptive Content and Visual Elements

Personalize Your Support Form: Customizable Headers and Footers

The DNN Support Form enables you to adjust the header and footer to your liking, while also allowing the addition of images. This feature presents a significant opportunity to elevate your brand's image and create a visually stunning and professional form that aligns with your DNN website's overall design and aesthetic.

Support Form - Personalize Your Support Form: Customizable Headers and Footers

Safeguard Your Support Form with CAPTCHA Anti-Spam on DNN

With the Support Form creator for DNN, you can activate the CAPTCHA anti-spam feature, requiring users to undergo a verification process prior to form submission. The CAPTCHA feature assists in stopping bots and automated scripts from submitting spam content through your support form, making certain that you only receive valid messages from legitimate users.

Support Form - Safeguard Your Support Form with CAPTCHA Anti-Spam on DNN
Support Form - Export Support Form Ticket Submissions to CSV Format

Export Support Form Ticket Submissions to CSV Format

The DNN Support Form creator allows you to export the support ticket submissions to a CSV file, which can be easily imported into other software or tools for analysis or integration. The export feature is especially beneficial for businesses that require thorough documentation of client interactions and for those with data analysis and reporting needs.

Support Form - Receive Real-Time Notifications for Support Ticket Submissions

Receive Real-Time Notifications for Support Ticket Submissions

The DNN Support Form [creator] enables you to configure notification settings for both the support form owner and the user submitting the request. Arrange for automated email notifications to be sent to multiple email addresses for every support form submission, and ensure a confirmation email is delivered to the user following a successful submission.

Support Form - Elevate Your DNN Support Form Design Using Custom CSS

Elevate Your DNN Support Form Design Using Custom CSS

The advanced editor we provide enables you to fully customize the visual presentation of your DNN Support Form. With this potent tool, you can readily fine-tune every aspect of your support form, such as colors, fonts, layout, and positioning.

DNN Support Form: Multiple Skins for Easy Customization

The Support Form for DNN offers a range of attractive skins to choose from, allowing you to jumpstart the design process without having to spend time on extensive customization. These pre-designed skins save you time and effort, while still allowing for a personalized and professional look that aligns with your brand identity.

Support Form - DNN Support Form: Multiple Skins for Easy Customization

Fully Customizable Support Form for DNN

The Support Form creator for DNN provides an array of appealing skins that can be easily tailored to align with your brand's identity and your website's overall design and aesthetic. From changing the color scheme and font style to adding your logo and other design elements, you have complete control over the customization process to create a truly unique and personalized form. This level of customization enables you to better connect with your users and leave a lasting impression that is consistent with your brand's image.

Support Form - Fully Customizable Support Form for DNN

Mobile-Friendly DNN Support Form for Seamless User Experience

In our increasingly mobile-centric world, it is crucial to provide a form optimized for viewing on various devices to accommodate the growing number of mobile users. The DNN Support Form boasts full responsiveness, offering flawless operation and visual appeal on all devices. With a responsive support form, your users can easily access and fill out the form on the go, increasing the chances of receiving timely submissions and improving the overall user experience.

Support Form - Mobile-Friendly DNN Support Form for Seamless User Experience

Easy To Use DNN Support Form Builder

On DNN, the Support Form builder lets you create and modify your form with ease, eliminating the need for coding know-how. The intuitive user interface makes it easy for you to adjust the form's fields, layout, and design with just a few simple clicks. Moreover, real-time previews let you see your adjustments instantly, guaranteeing that your form matches your desired appearance.

Support Form - Easy To Use DNN Support Form Builder

Easily Add DNN Support Form to Your website with Simple Embedding

To embed the Support Form on your DNN website, you can easily copy and paste the provided code snippet into your page's HTML code. The support form is designed to automatically update, meaning any alterations made in the Support Form editor will instantly appear on your DNN website. This simplified process allows for effortless form customization and seamless integration with your website, ensuring convenient access for your customers.

Support Form - Easily Add DNN Support Form to Your website with Simple Embedding

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.