How to add Sitejabber Reviews to a Shopify store

Embed Sitejabber Reviews on Shopify

01

Create a Sitejabber Reviews app for Shopify on Common Ninja

First, create a Shopify Sitejabber Reviews app on Common Ninja. On the apps catalog, find the Sitejabber Reviews and enter the Editor.

02

Save the Sitejabber Reviews app

When you're done creating the Sitejabber Reviews app, click on the Save Changes button at the right top corner of the editor. If you don't have an account on Common Ninja, you'll have to register first.

03

Copy the Sitejabber Reviews Embed Code

When you're ready to add the Sitejabber Reviews app to your Shopify store, click the Add To Website button at the top bar of the Editor. On the window that opens, click the Copy Icon to copy the app embed code. In the next steps, you will paste this code into your Shopify store.

04

Paste the code to your Shopify website’s HTML field.

Next, go to your Shopify store editor and find the HTML field. It is most likely in the form of an HTML/Code widget or module which you can find on the Shopify’s editor. Add it to your page, and paste the Sitejabber Reviews Embed Code you’ve copied before to the HTML field. Save and update, and that’s it, you should have Common Ninja’s Sitejabber Reviews app on your Shopify store.

05

Alternative Method 1: Through the HTML option in the text’s editing area.

If you can't find the HTML/Code widget or module, there's another way to put Common Ninja’s Sitejabber Reviews app on your Shopify app. You can just add the code to a special HTML section in the text editor.

06

Alternative Method 2: Add it directly to your Shopify store’s HTML code.

If you're having trouble finding a widget or a special part in your text editor where you can add the Embed Code, you can try a different way to add the Sitejabber Reviews app to your Shopify store. You can do this by putting it straight into your Shopify store's HTML code.

Why Use This Widget

Use the Sitejabber Reviews widget when you want to highlight customer satisfaction for your online business using an established review platform. Shoppers who do not know your brand yet often look for external proof that you deliver what you promise. By embedding Sitejabber ratings and selected comments, you show that your reputation extends beyond your own site. This is effective on checkout pages, product overviews, and trust sections where users decide whether to share payment details. Visible independent reviews help reduce anxiety, differentiate you from less transparent competitors, and signal that you are confident enough in your service to show public feedback in a central place.

This tutorial was written by the Common Ninja product team, creators of interactive, no-code widgets for Shopify store. Common Ninja helps over 500,000 users build engaging online experiences without coding.