Support Form for Tilda

Streamline Your Customer Support With Ease

loved by 500K+ creators

Why Should You Use the Support Form Widget+?

Effortless Form Builder for Streamlined Support Forms

With Tilda's Support Form, users can conveniently send support requests, contributing to prompt resolutions and increased customer satisfaction. The Tilda Support Form also streamlines the process of tracking and sorting support inquiries, allowing for enhanced management and prompt replies to customer concerns.

Centralized your User's Communication

Employing a Support Form for Tilda brings all support requests together in one centralized location, enhancing your support team's ability to manage and prioritize tasks. This centralization not only helps reduce response times but also boosts the overall efficiency of your customer support operations.

Personalized Tilda Support Forms for Effective Issue Resolution

With the Tilda Support Form, you can add custom fields specific to your industry or business, simplifying the process of obtaining the required information for resolving support issues. Moreover, personalizing your Support Form enables the gathering of essential customer insights, allowing you to refine your offerings in response to your customer's requirements and preferences.

Versatile Form Field Types for Customizable Support Forms

The Tilda Support Form creator features an expansive range of customizable fields, from straightforward to exclusive and specialized formats, granting you the ability to personalize your form to meet your distinct requirements and usage. You can easily add fields by clicking on the "Add Field" option and selecting from the vast collection of formats available. Plus, reorganizing the fields is effortless, as you can drag and drop them according to your preferred arrangement.

Streamline Support Ticket Management with Tilda Support Form

The Tilda Support Form allows you to effortlessly manage and view all submitted support tickets in an intuitive and user-friendly interface. This management tool helps you monitor all user correspondences and inquiries, empowering you to respond to support requests in a timely and efficient manner.

Receive Files and Images via the Support Form for Better Issue Resolution

The Support Form for Tilda enables you to effortlessly receive relevant files and images from your users, significantly improving the accuracy and efficacy of your support ticket resolution process. This capability proves valuable in obtaining important data and documentation, facilitating quicker and more efficient resolution of user support requests.

Create Engaging Support Forms with Compelling Content and Images

Enhance the user experience on your Tilda website by including titles, detailed text, and images in your support form, making it more comprehensive and user-centric. The presence of these descriptive form elements can direct users during the submission process, offering a fluid and efficient experience that boosts the likelihood of successfully resolving support tickets.

Create a Cohesive Design: Custom Header and Footer for Your Support Form

The Tilda Support Form enables you to adjust the header and footer to your liking, while also allowing the addition of images. This customization option provides an excellent opportunity to boost your brand's visual identity and craft an impressive, professional form that integrates seamlessly with your Tilda website's design and aesthetics.

Block Spam From Your Tilda Support Form

With the Support Form creator for Tilda, you can activate the CAPTCHA anti-spam feature, requiring users to undergo a verification process prior to form submission. By implementing this feature, you can prevent bots and automated scripts from submitting spam messages via your support form, guaranteeing that you receive legitimate messages from actual users.

Support Form Data Export: Streamline Your Reporting with CSV Export on Tilda

The Tilda Support Form creator offers the functionality to export support ticket submissions to CSV files, ensuring a smooth import process into other applications or tools for examination or integration. This functionality is highly advantageous for businesses aiming to maintain a comprehensive record of client communications and for those needing robust data analysis and reporting features.

Automated Notifications for Support Ticket Submissions on Tilda

The Tilda Support Form [creator] provides the option to customize notification settings to accommodate both the support form owner and the user submitting a support request. Implement automated email notifications for all support form submissions to multiple email addresses, while also sending a confirmation email to the user upon successful submission.

Create Stunning Support Forms on Tilda with Custom CSS Editing

Our sophisticated editor offers complete customization capabilities for your Support Form's appearance on Tilda. Effortlessly modify every aspect of the support form, including colors, fonts, layout, and positioning, with this robust tool. For advanced users with CSS knowledge, direct CSS editing can take customization to the next level.

Diverse Support Form Skins for Quick Customization on Tilda

With the Support Form for Tilda, you have access to an assortment of visually pleasing skins, making it easy to initiate the design process without investing time in elaborate customization. These ready-to-use skins not only save you time but also ensure a customized and professional appearance that matches your brand's image.

Fully Customizable Support Form for Tilda

The Tilda Support Form creator offers a range of attractive skins that you can easily personalize to match your brand's image and website's overall look and feel. By modifying the color scheme, font choices, and incorporating your logo and additional design features, you have total control of the customization process, letting you design a truly individualized and bespoke form. This comprehensive customization allows you to engage more effectively with your users and create a memorable experience that aligns with your brand's identity.

Ensure Accessibility on All Devices with Tilda Support Form

In today's world, where a growing number of people are using mobile devices to access the internet, it's essential to have a form that's optimized for mobile viewing. The Tilda Support Form is fully responsive and will appear great on any device. A fully responsive support form ensures that users can smoothly access and fill out the form using their mobile devices, which contributes to quicker submissions and a more satisfying user experience.

Tilda Support Form Builder: User-Friendly Tool for Effortless Form Creation

The Support Form builder for Tilda allows you to develop and tailor your form effortlessly, without requiring any coding knowledge. Our straightforward user interface permits you to quickly modify the form's fields, organization, and style with just a handful of clicks. You can also preview your changes as you make them, allowing you to confirm that your form looks exactly how you intended.

Easy To Embed Support Form for Tilda

You can easily add the Support Form to your Tilda website by copying and pasting the code snippet we provide into your page's HTML. The support form is designed to be auto-updating, so any changes you make to the Support Form editor will be automatically reflected on your Tilda website. With this efficient process, you can painlessly personalize the form and flawlessly incorporate it into your website, offering your customers easy access.

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

What is a support form?

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.

What is the best practice for support forms?

Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.

What customization options are available with the Support Form widget?

The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

How can I embed the Support Form widget on my website?

Is the Support Form widget responsive?

Can I change the Support Form widget’s layout?

Are there pre-made skins that I can choose from?

Can I choose between using icons or images in the Support Form ?

How do I start using Common Ninja’s Support Form app?

Is Common Ninja’s Support Form widget free?

What website builders is Common Ninja’s Support Form widget compatible with?

Is the Support Form widget GDPR compliant?

Do I need to be able to code to use your Support Form app?

I have a feature request, how can I share it?