How to add WhatsApp Chat to a Mailchimp Website Builder site

Embed WhatsApp Chat on Mailchimp Website Builder

01

Create a WhatsApp Chat integration for Mailchimp Website Builder on Common Ninja

First, create a Mailchimp Website Builder WhatsApp Chat integration on Common Ninja. On the integrations catalog, find the WhatsApp Chat and enter the Editor.

02

Save the WhatsApp Chat integration

When you're done creating the WhatsApp Chat integration, click on the Save Changes button at the right top corner of the editor. If you don't have an account on Common Ninja, you'll have to register first.

03

Copy the WhatsApp Chat Embed Code

When you're ready to add the WhatsApp Chat integration to your Mailchimp Website Builder site, click the Add To Website button at the top bar of the Editor. On the window that opens, click the Copy Icon to copy the integration embed code. In the next steps, you will paste this code into your Mailchimp Website Builder site.

04

Paste the code to your Mailchimp Website Builder website’s HTML field.

Next, go to your Mailchimp Website Builder site editor and find the HTML field. It is most likely in the form of an HTML/Code widget or module which you can find on the Mailchimp Website Builder’s editor. Add it to your page, and paste the WhatsApp Chat Embed Code you’ve copied before to the HTML field. Save and update, and that’s it, you should have Common Ninja’s WhatsApp Chat integration on your Mailchimp Website Builder site.

05

Alternative Method 1: Through the HTML option in the text’s editing area.

If you can't find the HTML/Code widget or module, there's another way to put Common Ninja’s WhatsApp Chat integration on your Mailchimp Website Builder integration. You can just add the code to a special HTML section in the text editor.

06

Alternative Method 2: Add it directly to your Mailchimp Website Builder site’s HTML code.

If you're having trouble finding a widget or a special part in your text editor where you can add the Embed Code, you can try a different way to add the WhatsApp Chat integration to your Mailchimp Website Builder site. You can do this by putting it straight into your Mailchimp Website Builder site's HTML code.

Why Use This Widget

Use the WhatsApp Chat widget when you want visitors to contact you through a channel they trust and use every day. Many buyers prefer sending a quick WhatsApp message instead of filling forms or calling, especially on mobile. This widget places a clear entry point on your pages so they can ask about pricing, availability, or product fit with a single tap. The conversation moves to WhatsApp, where you can continue in a personal, informal style that often converts better than email. It works well for local businesses, service providers, and online stores that rely on fast replies to close deals and reassure new customers.

This tutorial was written by the Common Ninja product team, creators of interactive, no-code widgets for Mailchimp Website Builder site. Common Ninja helps over 500,000 users build engaging online experiences without coding.