Bitrix24

Support Form for Bitrix24

Streamline Your Customer Support With Ease

Create a Support Form
  • Matthew Brown
  • Sam Taylor
  • Madison Reed
  • Daniel Levy

loved by 350k+ businesses

Support Form for Bitrix24Support Form for Bitrix24 settingsSupport Form for Bitrix24 design
Marcela Soto, ReasonWhy

Marcela Soto, ReasonWhy

"Kudos to the Common Ninja team for delivering both an outstanding product and excellent customer service. I highly recommend them to anyone looking for a top-notch solution!"

Roberto Sterza, KRENDALL srl

Roberto Sterza, KRENDALL srl

"Support it's incredible: I have sent an email about a bug and the SAME day I got the fix. Outstanding support and amazing widgets!!!!!!!!!!"

Desert Barbell

Desert Barbell

"Yes yes yes. We were able to consolidate a lot of our web features through one service and one subscription. Lowered the cost of our site, looks and works great."

Why Should You Use the Support Form Widget ?

Effortless Form Builder for Streamlined Support Forms

The Support Form for Bitrix24 empowers users to swiftly and effortlessly submit their support inquiries, ensuring prompt attention to their concerns. The Support Form provided by Bitrix24 also aids in tracking and organizing customer support inquiries, streamlining your response process and improving overall efficiency.

Streamline Customer Support with Centralized Communications

Implementing a Support Form on Bitrix24 allows you to gather all support requests in a single location, improving the ability of your support team to manage and prioritize issues. The consolidation of support requests can aid in decreasing response times and optimizing the overall performance of your customer support workflow.

Tailor-Made Support Forms for Your Bitrix24 Needs

The Bitrix24 Support Form allows for customization with fields tailored to your specific business or industry, streamlining the collection of relevant information for resolving support requests. Personalizing your Support Form also plays a crucial role in collecting invaluable customer feedback, ensuring that you can adapt and optimize your products and services to satisfy customer preferences and requirements.

Multiple Form Field Types

With the Bitrix24 Support Form creator, you have access to a broad array of customizable fields, from simple to specialized formats, allowing you to fine-tune your form based on your particular requirements and use cases. Adding fields is simple: just click on the "Add Field" option and choose from the vast array of formats at your disposal. Furthermore, you can easily adjust the order of the fields by simply dragging and dropping them into the desired positions.

Support Form - Multiple Form Field Types

Effortlessly Manage Your Support Tickets

The Support Form for Bitrix24 enables you to conveniently manage and view all support ticket submissions in a clear and user-friendly display. This capability lets you keep a close eye on all user communications and questions, making it possible to provide quick and efficient responses to support requests.

Support Form - Effortlessly Manage Your Support Tickets

Receive Files and Images via the Support Form for Better Issue Resolution

The Support Form for Bitrix24 makes it simple to receive crucial files and images from your users, considerably increasing the precision and success of your support ticket resolution efforts. This capability proves valuable in obtaining important data and documentation, facilitating quicker and more efficient resolution of user support requests.

Support Form - Receive Files and Images via the Support Form for Better Issue Resolution

Create Engaging Support Forms with Compelling Content and Images

By incorporating titles, descriptive content, and images into your support form, you can enrich the user experience on your Bitrix24 website and create a more comprehensive and user-friendly environment. These clarifying form elements can lead users through the submission process, resulting in a streamlined and effective experience that enhances the probability of successful support ticket resolution.

Support Form - Create Engaging Support Forms with Compelling Content and Images

Customize the Support Form Header and Footer

The Support Form for Bitrix24 allows you to customize the header and footer of the form, including the option to add images. By using this feature, you can improve your brand's visual appeal and design a striking, professional form that harmonizes with your Bitrix24 website's overall look and feel.

Support Form - Customize the Support Form Header and Footer

Enable CAPTCHA to Block Spam in Your Bitrix24 Support Form

The Support Form creator for Bitrix24 offers the option to enable the CAPTCHA anti-spam feature, which requires users to complete a verification process before submitting the form. With this feature in place, you can effectively block bots and automated scripts from submitting spam to your support form, ensuring that all received messages come from genuine users.

Support Form - Enable CAPTCHA to Block Spam in Your Bitrix24 Support Form
Support Form - Support Form Data Export: Streamline Your Reporting with CSV Export on Bitrix24

Support Form Data Export: Streamline Your Reporting with CSV Export on Bitrix24

The Bitrix24 Support Form creator offers the functionality to export support ticket submissions to CSV files, ensuring a smooth import process into other applications or tools for examination or integration. This feature is especially beneficial for businesses that need to maintain a record of all their interactions with clients, and for data analysis and reporting purposes.

Support Form - Automated Notifications for Support Ticket Submissions on Bitrix24

Automated Notifications for Support Ticket Submissions on Bitrix24

The Bitrix24 Support Form [creator] allows you to activate notification settings for both the support form owner and the submitting user. Configure automated email notifications for each support form submission to be sent to multiple email addresses, as well as dispatch a confirmation email to the user upon successful submission.

Support Form - Create Support Forms Effortlessly with Bitrix24 Form Builder

Create Support Forms Effortlessly with Bitrix24 Form Builder

With the Support Form builder for Bitrix24, you don't need any coding knowledge to create and customize your form. Our straightforward user interface permits you to quickly modify the form's fields, organization, and style with just a handful of clicks. Moreover, real-time previews let you see your adjustments instantly, guaranteeing that your form matches your desired appearance.

Choose from a Variety of Support Form Skins for Bitrix24

With the Support Form for Bitrix24, you have access to an assortment of visually pleasing skins, making it easy to initiate the design process without investing time in elaborate customization. These available skins provide a time-saving solution, while still maintaining a tailored and professional appearance that resonates with your brand's identity.

Support Form - Choose from a Variety of Support Form Skins for Bitrix24

Fully Personalize Your Bitrix24 Support Form for a Unified Brand Experience

The Bitrix24 Support Form creator includes an assortment of visually appealing skins that you can readily modify to match your brand's look and your website's overall design. From customizing the color theme and font selection to adding your logo and other design aspects, you have complete authority over the customization process, empowering you to create an entirely distinctive and personalized form. By offering complete customization, you can improve user interaction and make a lasting impression that harmonizes with your brand's image.

Support Form - Fully Personalize Your Bitrix24 Support Form for a Unified Brand Experience

Perfectly Responsive Support Form for Bitrix24

In our increasingly mobile-centric world, it is crucial to provide a form optimized for viewing on various devices to accommodate the growing number of mobile users. Featuring total responsiveness, the Bitrix24 Support Form delivers impeccable functionality and aesthetics across various devices. A fully responsive support form ensures that users can smoothly access and fill out the form using their mobile devices, which contributes to quicker submissions and a more satisfying user experience.

Support Form - Perfectly Responsive Support Form for Bitrix24

Advanced Customization for Bitrix24 Support Form: The Power of Custom CSS

Our advanced editor empowers you with full customization capabilities of the Support Form's appearance. This powerful tool allows you to easily adjust every element of the support form, from color schemes and font styles to layout and positioning.

Support Form - Advanced Customization for Bitrix24 Support Form: The Power of Custom CSS

Easy To Embed Support Form for Bitrix24

To embed the Support Form on your Bitrix24 website, you can easily copy and paste the provided code snippet into your page's HTML code. The support form is designed to automatically update, meaning any alterations made in the Support Form editor will instantly appear on your Bitrix24 website. With this efficient process, you can painlessly personalize the form and flawlessly incorporate it into your website, offering your customers easy access.

Support Form - Easy To Embed Support Form for Bitrix24

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Why Should I Use Common Ninja's Widgets?

Reliable Support

We value our customers and offer top-notch support and quick reply times. You won’t be left hanging with a problem on your hands, we promise.

An Intuitive Editor

Our widgets come with a simple-to-use, intuitive editor that enables you to drag and drop elements within the widgets and edit them with absolute ease.

User Analytics Included

We add user analytics to each app so you can get valuable insights including the number of installations, impressions, views, engagement metrics and more!

Fully Customizable

Our widgets are fully customizable and offer a wide variety of design options for you to choose from. Fonts, colors, shapes, sizes and more — change any design element to fit your needs.

GDPR Compliant

We value your privacy and rights over personal data. To that end, all our widgets are GDPR and CCPA compliant to protect your privacy. You can learn more about our

Highly Secure

Our servers, code and API are constantly audited to make sure that our widgets are secure. We also reinforce this by creating widgets of high quality and by trusted developers.

Perfectly Responsive

Our widgets are fully responsive and will work on any device. In a mobile-first world, this feature gives you a strong advantage over competitors.

Continuous Improvement

We constantly work to improve our widgets and add new features and capabilities to them so that you can have everything you need at your fingertips.

No Coding Skills Required

Our widgets require absolutely no coding knowledge. Edit the app to your liking, copy its HTML code, and paste it where needed. That’s it.

FAQ

Compatible With All Site Builders, E-Commerce Platforms and Websites

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