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Support Form for Odoo

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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Why Should You Use the Support Form Widget+?

Provide Efficient Support

The Odoo Support Form enables users to submit support tickets seamlessly, resulting in faster issue resolution and improved customer loyalty. The Odoo Support Form also streamlines the process of tracking and sorting support inquiries, allowing for enhanced management and prompt replies to customer concerns.

Streamline Customer Support with Centralized Communications

Implementing a Support Form on Odoo allows you to gather all support requests in a single location, improving the ability of your support team to manage and prioritize issues. This centralization not only helps reduce response times but also boosts the overall efficiency of your customer support operations.

Odoo Support Forms: Customized to Suit Your Business

With the Odoo Support Form, you can add custom fields specific to your industry or business, simplifying the process of obtaining the required information for resolving support issues. Moreover, personalizing your Support Form enables the gathering of essential customer insights, allowing you to refine your offerings in response to your customer's requirements and preferences.

Odoo Support Form Creator: Offering Diverse Field Types

The Odoo Support Form creator features an expansive range of customizable fields, from straightforward to exclusive and specialized formats, granting you the ability to personalize your form to meet your distinct requirements and usage. It's easy to incorporate fields: simply click the "Add Field" option and pick from the wide variety of formats available. Furthermore, you can easily adjust the order of the fields by simply dragging and dropping them into the desired positions.

Support Form - Odoo Support Form Creator: Offering Diverse Field Types

Optimize Support Ticket Handling on Odoo with Ease

The Support Form on Odoo makes it easy for you to manage and view all support ticket submissions with a clear and user-centric display. This feature allows you to maintain a comprehensive overview of all user communications and inquiries, ensuring timely and efficient responses to their support requests.

Support Form - Optimize Support Ticket Handling on Odoo with Ease

Receive Files and Images via the Support Form for Better Issue Resolution

The Support Form for Odoo enables you to effortlessly receive relevant files and images from your users, significantly improving the accuracy and efficacy of your support ticket resolution process. This file and image reception feature is highly useful for acquiring key data and documents, allowing for the expedited and efficient handling of user support requests.

Support Form - Receive Files and Images via the Support Form for Better Issue Resolution

Boost Support Form Usability with Descriptive Content and Visual Elements

Integrating titles, explanatory content, and visual elements into your support form can boost user experience on your Odoo website, resulting in a more engaging and user-friendly design. The presence of these descriptive form elements can direct users during the submission process, offering a fluid and efficient experience that boosts the likelihood of successfully resolving support tickets.

Support Form - Boost Support Form Usability with Descriptive Content and Visual Elements

Create a Cohesive Design: Custom Header and Footer for Your Support Form

The Support Form for Odoo allows you to customize the header and footer of the form, including the option to add images. This feature enables you to reinforce your brand's image and establish a visually stunning, professional form that aligns with the overall design and aesthetic of your Odoo website.

Support Form - Create a Cohesive Design: Custom Header and Footer for Your Support Form

Protect Your Support Form from Spam on Odoo with CAPTCHA

With the Support Form creator for Odoo, you can activate the CAPTCHA anti-spam feature, requiring users to undergo a verification process prior to form submission. This feature helps prevent bots and automated scripts from submitting spam messages through your support form, ensuring that you only receive genuine messages from real users.

Support Form - Protect Your Support Form from Spam on Odoo with CAPTCHA
Support Form - Odoo Support Form: Export Ticket Submissions to CSV for Seamless Analysis

Odoo Support Form: Export Ticket Submissions to CSV for Seamless Analysis

With the Odoo Support Form creator, you can export support ticket submissions in CSV format, making it simple to import them into other applications or tools for further analysis or integration. This functionality is highly advantageous for businesses aiming to maintain a comprehensive record of client communications and for those needing robust data analysis and reporting features.

Support Form - Automated Notifications for Support Ticket Submissions on Odoo

Automated Notifications for Support Ticket Submissions on Odoo

With the Odoo Support Form [creator], you can adjust notification settings to cater to both the support form owner and the submitting user. You can establish automated email notifications for each support form submission, sending notifications to multiple email addresses and providing a confirmation email to the user upon successful submission.

Support Form - Advanced Customization for Odoo Support Form: The Power of Custom CSS

Advanced Customization for Odoo Support Form: The Power of Custom CSS

Our sophisticated editor offers complete customization capabilities for your Support Form's appearance on Odoo. This powerful tool allows you to easily adjust every element of the support form, from color schemes and font styles to layout and positioning.

Explore Multiple Skins for Your Odoo Support Form

The Odoo Support Form includes an array of eye-catching skins, giving you the ability to start the design process without spending time on detailed customization. These pre-built skins not only conserve your time but also deliver a personalized and professional design that harmonizes with your brand's aesthetic.

Support Form - Explore Multiple Skins for Your Odoo Support Form

Fully Customizable Support Form for Odoo

The Support Form creator on Odoo offers a selection of engaging skins that can be conveniently adapted to suit your brand's style and your website's overall appearance. From changing the color scheme and font style to adding your logo and other design elements, you have complete control over the customization process to create a truly unique and personalized form. The ability to fully customize your form aids in enhancing user engagement and creating an enduring impression that resonates with your brand's identity.

Support Form - Fully Customizable Support Form for Odoo

Perfectly Responsive Support Form for Odoo

As more individuals rely on mobile devices for internet access, it's imperative to present a form that's designed for the best viewing experience on such devices. The Odoo Support Form boasts full responsiveness, offering flawless operation and visual appeal on all devices. With a responsive support form, users can conveniently access and fill in the form from their mobile devices, promoting timely submissions and improving the user experience.

Support Form - Perfectly Responsive Support Form for Odoo

Odoo Support Form Builder: User-Friendly Tool for Effortless Form Creation

With the Odoo Support Form builder, there's no need for coding skills to design and personalize your form. The easy-to-use interface enables you to seamlessly alter the form's fields, layout, and aesthetics with minimal clicks. Plus, the real-time preview feature helps you keep track of your changes, making sure your form aligns with your expectations

Support Form - Odoo Support Form Builder: User-Friendly Tool for Effortless Form Creation

Hassle-Free Integration: Embedding Odoo Support Form on Your website

Embedding the Support Form on your Odoo website can be achieved by effortlessly copying and pasting the provided code snippet into your page's HTML. Boasting an auto-updating design, the support form ensures that any changes made in the Support Form editor are quickly reflected on your Odoo website. This straightforward process facilitates effortless form customization and seamless website integration, making it easily accessible for your customers.

Support Form - Hassle-Free Integration: Embedding Odoo Support Form on Your website

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.