Try for free!

Support Form for Shoper

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

loved by 500K+ businesses

Shoper
plugineditor

Why Should You Use the Support Form Widget+?

Support Form Solutions for Enhanced Customer Experience

The Support Form for Shoper empowers users to swiftly and effortlessly submit their support inquiries, ensuring prompt attention to their concerns. Moreover, the Support Form on Shoper helps you oversee and structure support requests, enabling better management of customer inquiries and expedited response times.

Centralize User Communications with Our Support Form Solution

By using a Support Form for Shoper, all support requests are centralized in one location, making it easier for your support team to manage and prioritize requests. Consequently, this centralization leads to faster response times and a more efficient customer support process.

Personalized Shoper Support Forms for Effective Issue Resolution

The Support Form on Shoper can be adapted to include custom fields relevant to your business or sector, making it more efficient to gather necessary details for handling support inquiries. Furthermore, tailoring your Support Form aids in capturing significant customer feedback, which enables you to consistently fine-tune your products and services to better serve your customers.

Versatile Form Field Types for Customizable Support Forms

The Shoper Support Form creator offers a wide range of customizable fields, from basic ones to unique and specialized formats, which allows you to tailor your form to your specific requirements and intended use. You can easily add fields by clicking on the "Add Field" option and selecting from the vast collection of formats available. You can also effortlessly change the order of fields by using the drag-and-drop feature to move them as needed.

Support Form - Versatile Form Field Types for Customizable Support Forms

Simplify Your Support Ticket Management on Shoper

The Shoper Support Form offers a user-friendly solution for managing and viewing all support ticket submissions in a well-organized display. This allows you to keep track of all user communications and inquiries, enabling you to respond promptly and efficiently to their support requests.

Support Form - Simplify Your Support Ticket Management on Shoper

Receive Files and Images through Support Forms for Effective Issue Resolution

The Shoper Support Form offers the capability to easily obtain relevant files and images from users, dramatically augmenting the accuracy and productivity of your support ticket resolution approach. This feature plays a crucial role in collecting critical data and documentation, ensuring that user support requests are resolved in a timely and efficient manner.

Support Form - Receive Files and Images through Support Forms for Effective Issue Resolution

Improve User Experience with Rich Content and Images in Your Support Form

The inclusion of titles, descriptive text, and images in your support form can heighten user experience on your Shoper store, providing a more complete and user-focused interface. Adding these informative form components can help users navigate the submission process, creating a smooth and efficient experience that increases the chances of resolving support tickets effectively.

Support Form - Improve User Experience with Rich Content and Images in Your Support Form

Unify Your Brand Aesthetic with Custom Support Form Headers and Footers

The Support Form for Shoper allows you to customize the header and footer of the form, including the option to add images. By using this feature, you can improve your brand's visual appeal and design a striking, professional form that harmonizes with your Shoper store's overall look and feel.

Support Form - Unify Your Brand Aesthetic with Custom Support Form Headers and Footers

Safeguard Your Support Form with CAPTCHA Anti-Spam on Shoper

The Shoper Support Form creator allows you to enable the CAPTCHA anti-spam feature, obliging users to finish a verification process before submitting the form. This anti-spam feature helps keep bots and automated scripts from submitting unwanted messages through your support form, ensuring that you receive only authentic messages from real users

Support Form - Safeguard Your Support Form with CAPTCHA Anti-Spam on Shoper
Support Form - Shoper Support Form: Export Ticket Submissions to CSV for Seamless Analysis

Shoper Support Form: Export Ticket Submissions to CSV for Seamless Analysis

The Shoper Support Form creator provides the option to export support ticket submissions in a CSV file format, facilitating easy import into various software or tools for analysis or integration purposes. The export feature is especially beneficial for businesses that require thorough documentation of client interactions and for those with data analysis and reporting needs.

Support Form - Enable Notifications for Support Ticket Submissions on Shoper

Enable Notifications for Support Ticket Submissions on Shoper

The Shoper Support Form [creator] allows you to activate notification settings for both the support form owner and the submitting user. You can set up automated email notifications for every support form submission to multiple email addresses and send a confirmation email to the user upon successful submission.

Support Form - Achieve Unparalleled Customization with Shoper Support Form's Custom CSS

Achieve Unparalleled Customization with Shoper Support Form's Custom CSS

Our high-level editor grants you extensive customization possibilities for the appearance of your Support Form on Shoper. Utilize this dynamic tool to conveniently alter every component of the support form, including colors, typography, layout, and placement.

Diverse Support Form Skins for Quick Customization on Shoper

The Support Form for Shoper offers a range of attractive skins to choose from, allowing you to jumpstart the design process without having to spend time on extensive customization. These preset skins help you save time and resources while offering a customized and polished look that reflects your brand's style.

Support Form - Diverse Support Form Skins for Quick Customization on Shoper

Customize Your Shoper Support Form for a Cohesive Brand Appearance

With the Shoper Support Form creator, you have access to a variety of attractive skins that can be effortlessly customized to fit your brand's image and the overall look of your store. With options to change the color palette, font style, and add your logo and various design elements, you have absolute control over the customization process, enabling you to craft a genuinely distinctive and customized form. This level of customization enables you to better connect with your users and leave a lasting impression that is consistent with your brand's image.

Support Form - Customize Your Shoper Support Form for a Cohesive Brand Appearance

Perfectly Responsive Support Form for Shoper

In our increasingly mobile-centric world, it is crucial to provide a form optimized for viewing on various devices to accommodate the growing number of mobile users. Featuring total responsiveness, the Shoper Support Form delivers impeccable functionality and aesthetics across various devices. A responsive support form allows your users to effortlessly access and complete the form on the go, increasing the likelihood of prompt submissions and enhancing the overall user experience.

Support Form - Perfectly Responsive Support Form for Shoper

Shoper Support Form Builder: User-Friendly Tool for Effortless Form Creation

With the Support Form builder for Shoper, you don't need any coding knowledge to create and customize your form. The easy-to-use interface enables you to seamlessly alter the form's fields, layout, and aesthetics with minimal clicks. Additionally, you can view your changes in real-time, ensuring that your form appears precisely as you envisioned it.

Support Form - Shoper Support Form Builder: User-Friendly Tool for Effortless Form Creation

Effortlessly Embed Shoper Support Form on Your store

Integrating the Support Form on your Shoper store is as easy as copying and pasting the given code snippet into your page's HTML code. The support form's auto-updating capability allows any adjustments made in the Support Form editor to be swiftly displayed on your Shoper store. This streamlined process makes it easy to customize the form and smoothly integrate it into your store, providing easy access for your customers.

Support Form - Effortlessly Embed Shoper Support Form on Your store

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
View all supported platforms

FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.