Sitecore

Support Form for Sitecore

Streamline Your Customer Support With Ease

Create a Support Form
  • Matthew Brown
  • Sam Taylor
  • Madison Reed
  • Daniel Levy

loved by 350k+ businesses

Support Form for SitecoreSupport Form for Sitecore settingsSupport Form for Sitecore design
Marcela Soto, ReasonWhy

Marcela Soto, ReasonWhy

"Kudos to the Common Ninja team for delivering both an outstanding product and excellent customer service. I highly recommend them to anyone looking for a top-notch solution!"

Roberto Sterza, KRENDALL srl

Roberto Sterza, KRENDALL srl

"Support it's incredible: I have sent an email about a bug and the SAME day I got the fix. Outstanding support and amazing widgets!!!!!!!!!!"

Desert Barbell

Desert Barbell

"Yes yes yes. We were able to consolidate a lot of our web features through one service and one subscription. Lowered the cost of our site, looks and works great."

Why Should You Use the Support Form Widget ?

Generate Customizable Support Forms for Your Sitecore website

The Sitecore Support Form enables users to submit support tickets seamlessly, resulting in faster issue resolution and improved customer loyalty. The Sitecore Support Form also streamlines the process of tracking and sorting support inquiries, allowing for enhanced management and prompt replies to customer concerns.

Simplify User Communications with a Centralized Support Form for Sitecore

Employing a Support Form for Sitecore brings all support requests together in one centralized location, enhancing your support team's ability to manage and prioritize tasks. The consolidation of support requests can aid in decreasing response times and optimizing the overall performance of your customer support workflow.

Personalized Sitecore Support Forms for Effective Issue Resolution

The Sitecore Support Form offers customization options with fields designed for your particular business or industry, ensuring efficient data collection for addressing support requests. Moreover, personalizing your Support Form enables the gathering of essential customer insights, allowing you to refine your offerings in response to your customer's requirements and preferences.

Sitecore Support Form Creator: Offering Diverse Field Types

The Sitecore Support Form creator provides an extensive selection of customizable fields, ranging from basic to unique and specialized formats, enabling you to adapt your form to meet your specific needs and purposes. It's easy to incorporate fields: simply click the "Add Field" option and pick from the wide variety of formats available. Additionally, you can effortlessly reorder the fields by dragging and dropping them as needed.

Support Form - Sitecore Support Form Creator: Offering Diverse Field Types

Optimize Support Ticket Handling on Sitecore with Ease

The Sitecore Support Form allows you to effortlessly manage and view all submitted support tickets in an intuitive and user-friendly interface. This functionality enables you to stay on top of all user interactions and inquiries, allowing you to address their support requests promptly and effectively.

Support Form - Optimize Support Ticket Handling on Sitecore with Ease

Receive Files and Images through Support Forms for Effective Issue Resolution

The Sitecore Support Form offers the capability to easily obtain relevant files and images from users, dramatically augmenting the accuracy and productivity of your support ticket resolution approach. This functionality is especially beneficial for gathering essential information and documentation, which helps resolve user support requests promptly and effectively.

Support Form - Receive Files and Images through Support Forms for Effective Issue Resolution

Boost Support Form Usability with Descriptive Content and Visual Elements

Adding titles, informative text, and images to your support form can improve the user experience on your Sitecore website, making it more accessible and easy to navigate. These clarifying form elements can lead users through the submission process, resulting in a streamlined and effective experience that enhances the probability of successful support ticket resolution.

Support Form - Boost Support Form Usability with Descriptive Content and Visual Elements

Tailor Your Support Form with Custom Header and Footer Design

The Sitecore Support Form enables you to adjust the header and footer to your liking, while also allowing the addition of images. This feature enables you to reinforce your brand's image and establish a visually stunning, professional form that aligns with the overall design and aesthetic of your Sitecore website.

Support Form - Tailor Your Support Form with Custom Header and Footer Design

Protect Your Support Form from Spam on Sitecore with CAPTCHA

The Support Form creator for Sitecore provides the option to enable the CAPTCHA anti-spam feature, necessitating users to complete a verification process before submitting the form. This CAPTCHA feature aids in deterring bots and automated scripts from submitting spam through your support form, allowing you to receive genuine messages from real users exclusively.

Support Form - Protect Your Support Form from Spam on Sitecore with CAPTCHA
Support Form - Simplify Data Analysis by Exporting Support Ticket Submissions to CSV

Simplify Data Analysis by Exporting Support Ticket Submissions to CSV

With the Sitecore Support Form creator, you can export support ticket submissions in CSV format, making it simple to import them into other applications or tools for further analysis or integration. The ability to export support ticket submissions is a significant asset for companies that must maintain a complete history of client interactions and for those focusing on data analysis and report generation.

Support Form - Receive Real-Time Notifications for Support Ticket Submissions

Receive Real-Time Notifications for Support Ticket Submissions

The Sitecore Support Form [creator] allows you to activate notification settings for both the support form owner and the submitting user. Configure automated email notifications for each support form submission to be sent to multiple email addresses, as well as dispatch a confirmation email to the user upon successful submission.

Support Form - Simplify Support Form Creation with Sitecore's Intuitive Form Builder

Simplify Support Form Creation with Sitecore's Intuitive Form Builder

With the Sitecore Support Form builder, there's no need for coding skills to design and personalize your form. Our intuitive user interface allows you to easily modify the form's fields, layout, and styling with just a few clicks. You can also preview your changes as you make them, allowing you to confirm that your form looks exactly how you intended.

Multiple Support Form Skins

The Sitecore Support Form provides a selection of appealing skins to choose from, enabling you to begin the design process without dedicating time to extensive customization. These pre-designed skins save you time and effort, while still allowing for a personalized and professional look that aligns with your brand identity.

Support Form - Multiple Support Form Skins

Fully Customizable Support Form for Sitecore

The Sitecore Support Form creator includes an assortment of visually appealing skins that you can readily modify to match your brand's look and your website's overall design. From adjusting the color scheme and font style to incorporating your logo and other design elements, you have full control over the customization process, allowing you to create a truly unique and tailored form. This comprehensive customization allows you to engage more effectively with your users and create a memorable experience that aligns with your brand's identity.

Support Form - Fully Customizable Support Form for Sitecore

Enjoy Device Compatibility with Sitecore Support Form

In today's world, where a growing number of people are using mobile devices to access the internet, it's essential to have a form that's optimized for mobile viewing. The Sitecore Support Form is entirely responsive, ensuring excellent performance and appearance on any device. By providing a responsive support form, you enable users to access and submit the form with ease from any device, leading to more timely submissions and a better overall user experience.

Support Form - Enjoy Device Compatibility with Sitecore Support Form

Achieve Unparalleled Customization with Sitecore Support Form's Custom CSS

Our high-level editor grants you extensive customization possibilities for the appearance of your Support Form on Sitecore. This versatile tool empowers you to easily tweak every detail of the support form, encompassing colors, font choices, layout, and positioning.

Support Form - Achieve Unparalleled Customization with Sitecore Support Form's Custom CSS

Simple Steps to Embedding Sitecore Support Form on Your website

Embedding the Support Form on your Sitecore website can be achieved by effortlessly copying and pasting the provided code snippet into your page's HTML. The support form's auto-updating capability allows any adjustments made in the Support Form editor to be swiftly displayed on your Sitecore website. This simplified process allows for effortless form customization and seamless integration with your website, ensuring convenient access for your customers.

Support Form - Simple Steps to Embedding Sitecore Support Form on Your website

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Why Should I Use Common Ninja's Widgets?

Reliable Support

We value our customers and offer top-notch support and quick reply times. You won’t be left hanging with a problem on your hands, we promise.

An Intuitive Editor

Our widgets come with a simple-to-use, intuitive editor that enables you to drag and drop elements within the widgets and edit them with absolute ease.

User Analytics Included

We add user analytics to each app so you can get valuable insights including the number of installations, impressions, views, engagement metrics and more!

Fully Customizable

Our widgets are fully customizable and offer a wide variety of design options for you to choose from. Fonts, colors, shapes, sizes and more — change any design element to fit your needs.

GDPR Compliant

We value your privacy and rights over personal data. To that end, all our widgets are GDPR and CCPA compliant to protect your privacy. You can learn more about our

Highly Secure

Our servers, code and API are constantly audited to make sure that our widgets are secure. We also reinforce this by creating widgets of high quality and by trusted developers.

Perfectly Responsive

Our widgets are fully responsive and will work on any device. In a mobile-first world, this feature gives you a strong advantage over competitors.

Continuous Improvement

We constantly work to improve our widgets and add new features and capabilities to them so that you can have everything you need at your fingertips.

No Coding Skills Required

Our widgets require absolutely no coding knowledge. Edit the app to your liking, copy its HTML code, and paste it where needed. That’s it.

FAQ

Compatible With All Site Builders, E-Commerce Platforms and Websites

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