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Support Form for RocketSpark

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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RocketSpark
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Why Should You Use the Support Form Widget+?

Create and Embed Custom Support Forms with Ease

Utilizing the Support Form on RocketSpark allows for a seamless support request submission process, fostering an environment of timely assistance and happier customers. The RocketSpark Support Form also streamlines the process of tracking and sorting support inquiries, allowing for enhanced management and prompt replies to customer concerns.

Simplify User Communications with a Centralized Support Form for RocketSpark

Utilizing a Support Form for RocketSpark consolidates all support requests in one place, facilitating easier management and prioritization by your support team. Consequently, this centralization leads to faster response times and a more efficient customer support process.

RocketSpark Support Forms: Customized to Suit Your Business

The RocketSpark Support form can be customized to include fields that are specific to your business or industry, making it easier to collect the information you need to resolve support requests. Customizing your Support Form also helps in obtaining valuable customer input, helping you consistently improve your products and services to cater to customer needs and preferences.

Tailor Your Support Form with a Variety of Field Types on RocketSpark

The RocketSpark Support Form creator provides an extensive selection of customizable fields, ranging from basic to unique and specialized formats, enabling you to adapt your form to meet your specific needs and purposes. Adding fields is simple: just click on the "Add Field" option and choose from the vast array of formats at your disposal. Moreover, you can conveniently reorder fields by dragging and dropping them as desired.

Support Form - Tailor Your Support Form with a Variety of Field Types on RocketSpark

Simplify Your Support Ticket Management on RocketSpark

The RocketSpark Support Form offers a user-friendly solution for managing and viewing all support ticket submissions in a well-organized display. This user-friendly interface allows you to track all user communications and inquiries, enabling you to provide prompt and effective support to their requests.

Support Form - Simplify Your Support Ticket Management on RocketSpark

RocketSpark Support Form: Accept Files and Images for Optimal Support Resolution

With the Support Form on RocketSpark, you can easily accept relevant files and images from your users, substantially boosting the accuracy and efficiency of your support ticket resolution procedure. This capability proves valuable in obtaining important data and documentation, facilitating quicker and more efficient resolution of user support requests.

Support Form - RocketSpark Support Form: Accept Files and Images for Optimal Support Resolution

Boost Support Form Usability with Descriptive Content and Visual Elements

Enhance the user experience on your RocketSpark website by including titles, detailed text, and images in your support form, making it more comprehensive and user-centric. The incorporation of such explanatory form elements can assist users throughout the submission process, fostering a seamless and efficient experience that improves the odds of effectively resolving support tickets.

Support Form - Boost Support Form Usability with Descriptive Content and Visual Elements

Customize the Support Form Header and Footer

The Support Form on RocketSpark provides the option to tailor the header and footer, enabling you to include images as well. This personalization feature offers a significant chance to elevate your brand's presence and develop a visually appealing, professional form that complements your RocketSpark website's design and style.

Support Form - Customize the Support Form Header and Footer

Protect Your Support Form from Spam on RocketSpark with CAPTCHA

The Support Form creator on RocketSpark offers the ability to activate the CAPTCHA anti-spam feature, compelling users to pass a verification process before form submission. This anti-spam feature helps keep bots and automated scripts from submitting unwanted messages through your support form, ensuring that you receive only authentic messages from real users

Support Form - Protect Your Support Form from Spam on RocketSpark with CAPTCHA
Support Form - Export Support Form Ticket Submissions to CSV Format

Export Support Form Ticket Submissions to CSV Format

The RocketSpark Support Form creator allows you to export the support ticket submissions to a CSV file, which can be easily imported into other software or tools for analysis or integration. The export feature is especially beneficial for businesses that require thorough documentation of client interactions and for those with data analysis and reporting needs.

Support Form - Keep Track of New Support Tickets with Automated Notifications

Keep Track of New Support Tickets with Automated Notifications

The RocketSpark Support Form [creator] provides the option to customize notification settings to accommodate both the support form owner and the user submitting a support request. You can set up automated email notifications for every support form submission to multiple email addresses and send a confirmation email to the user upon successful submission.

Support Form - Achieve Unparalleled Customization with RocketSpark Support Form's Custom CSS

Achieve Unparalleled Customization with RocketSpark Support Form's Custom CSS

The advanced editor we provide enables you to fully customize the visual presentation of your RocketSpark Support Form. With this potent tool, you can readily fine-tune every aspect of your support form, such as colors, fonts, layout, and positioning.

RocketSpark Support Form: Multiple Skins for Easy Customization

The RocketSpark Support Form includes an array of eye-catching skins, giving you the ability to start the design process without spending time on detailed customization. These pre-designed skins save you time and effort, while still allowing for a personalized and professional look that aligns with your brand identity.

Support Form - RocketSpark Support Form: Multiple Skins for Easy Customization

Tailor Your RocketSpark Support Form to Match Your Brand's Aesthetic

The RocketSpark Support Form creator includes an assortment of visually appealing skins that you can readily modify to match your brand's look and your website's overall design. From adjusting the color scheme and font style to incorporating your logo and other design elements, you have full control over the customization process, allowing you to create a truly unique and tailored form. This comprehensive customization allows you to engage more effectively with your users and create a memorable experience that aligns with your brand's identity.

Support Form - Tailor Your RocketSpark Support Form to Match Your Brand's Aesthetic

Enjoy Device Compatibility with RocketSpark Support Form

In our increasingly mobile-centric world, it is crucial to provide a form optimized for viewing on various devices to accommodate the growing number of mobile users. The RocketSpark Support Form boasts full responsiveness, offering flawless operation and visual appeal on all devices. A fully responsive support form ensures that users can smoothly access and fill out the form using their mobile devices, which contributes to quicker submissions and a more satisfying user experience.

Support Form - Enjoy Device Compatibility with RocketSpark Support Form

No Coding Required: RocketSpark Support Form Builder for Easy Customization

The Support Form builder on RocketSpark enables you to create and customize your form without any coding expertise. Our user-friendly interface allows for effortless modification of the form's fields, arrangement, and styling with just a couple of clicks. Plus, you can preview your changes in real-time to ensure that your form looks exactly the way you want it to.

Support Form - No Coding Required: RocketSpark Support Form Builder for Easy Customization

Easily Add RocketSpark Support Form to Your website with Simple Embedding

Embedding the Support Form on your RocketSpark website can be achieved by effortlessly copying and pasting the provided code snippet into your page's HTML. The support form features an auto-updating function, so changes made in the Support Form editor are instantly visible on your RocketSpark website. The hassle-free process enables easy form personalization and seamless integration with your website, allowing your customers to access it without difficulty.

Support Form - Easily Add RocketSpark Support Form to Your website with Simple Embedding

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.