Support Form for XenForo

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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Why Should You Use the Support Form Widget+?

Provide Efficient Support

With XenForo's Support Form, users can conveniently send support requests, contributing to prompt resolutions and increased customer satisfaction. In addition, the XenForo Support Form assists you in monitoring and categorizing support requests, simplifying the management of customer inquiries and ensuring effective responses.

Simplify User Communications with a Centralized Support Form for XenForo

By using a Support Form for XenForo, all support requests are centralized in one location, making it easier for your support team to manage and prioritize requests. This can help reduce response times and improve the overall efficiency of your customer support process.

Personalized XenForo Support Forms for Effective Issue Resolution

The XenForo Support Form offers customization options with fields designed for your particular business or industry, ensuring efficient data collection for addressing support requests. Customizing your Support Form can also help you gather valuable customer feedback, allowing you to continuously improve your products and services based on your customers' needs and preferences.

Versatile Form Field Types for Customizable Support Forms

With the XenForo Support Form creator, you have access to a broad array of customizable fields, from simple to specialized formats, allowing you to fine-tune your form based on your particular requirements and use cases. Inserting fields is effortless: just click the "Add Field" button and select from the numerous formats presented. Additionally, you can effortlessly reorder the fields by dragging and dropping them as needed.

Support Form - Versatile Form Field Types for Customizable Support Forms

Simplify Your Support Ticket Management on XenForo

The XenForo Support Form offers a user-friendly solution for managing and viewing all support ticket submissions in a well-organized display. This feature allows you to maintain a comprehensive overview of all user communications and inquiries, ensuring timely and efficient responses to their support requests.

Support Form - Simplify Your Support Ticket Management on XenForo

Improve Support Efficiency with File and Image Uploads in XenForo Support Form

The Support Form for XenForo makes it simple to receive crucial files and images from your users, considerably increasing the precision and success of your support ticket resolution efforts. This feature is particularly advantageous for collecting vital data and documentation, enabling you to address user support requests swiftly and efficiently.

Support Form - Improve Support Efficiency with File and Image Uploads in XenForo Support Form

Elevate Your Support Form with Engaging Content and Visuals

Enhance the user experience on your XenForo community by including titles, detailed text, and images in your support form, making it more comprehensive and user-centric. Adding these informative form components can help users navigate the submission process, creating a smooth and efficient experience that increases the chances of resolving support tickets effectively.

Support Form - Elevate Your Support Form with Engaging Content and Visuals

Create a Cohesive Design: Custom Header and Footer for Your Support Form

The XenForo Support Form offers the ability to personalize the form's header and footer, with the added feature of incorporating images. This feature enables you to reinforce your brand's image and establish a visually stunning, professional form that aligns with the overall design and aesthetic of your XenForo community.

Support Form - Create a Cohesive Design: Custom Header and Footer for Your Support Form

Keep Your XenForo Support Form Spam-Free with CAPTCHA

The Support Form creator for XenForo provides the option to enable the CAPTCHA anti-spam feature, necessitating users to complete a verification process before submitting the form. With this feature in place, you can effectively block bots and automated scripts from submitting spam to your support form, ensuring that all received messages come from genuine users.

Support Form - Keep Your XenForo Support Form Spam-Free with CAPTCHA
Support Form - Export Support Form Ticket Submissions to CSV Format

Export Support Form Ticket Submissions to CSV Format

With the XenForo Support Form creator, you can export support ticket submissions in CSV format, making it simple to import them into other applications or tools for further analysis or integration. This feature is especially beneficial for businesses that need to maintain a record of all their interactions with clients, and for data analysis and reporting purposes.

Support Form - Automated Notifications for Support Ticket Submissions on XenForo

Automated Notifications for Support Ticket Submissions on XenForo

The XenForo Support Form [creator] offers the ability to set up notification preferences for both the owner of the support form and the individual submitting a request. Arrange for automated email notifications to be sent to multiple email addresses for every support form submission, and ensure a confirmation email is delivered to the user following a successful submission.

Support Form - XenForo Support Form Custom CSS

XenForo Support Form Custom CSS

Our sophisticated editor offers complete customization capabilities for your Support Form's appearance on XenForo. This versatile tool empowers you to easily tweak every detail of the support form, encompassing colors, font choices, layout, and positioning.

Explore Multiple Skins for Your XenForo Support Form

The Support Form on XenForo features a variety of attractive skins, allowing you to kickstart the design process while bypassing the need for time-consuming customization. These ready-to-use skins not only save you time but also ensure a customized and professional appearance that matches your brand's image.

Support Form - Explore Multiple Skins for Your XenForo Support Form

Customize Your XenForo Support Form for a Cohesive Brand Appearance

The XenForo Support Form creator offers a range of attractive skins that you can easily personalize to match your brand's image and community's overall look and feel. With options to change the color palette, font style, and add your logo and various design elements, you have absolute control over the customization process, enabling you to craft a genuinely distinctive and customized form. This extensive personalization helps you forge a stronger connection with your users and establish a lasting impact that reflects your brand's image.

Support Form - Customize Your XenForo Support Form for a Cohesive Brand Appearance

Perfectly Responsive Support Form for XenForo

In the current digital landscape, where mobile device usage is on the rise, it is increasingly important to offer a form that can be easily viewed on various devices. The XenForo Support Form is designed to be fully responsive, providing seamless functionality and display on any device. By providing a responsive support form, you enable users to access and submit the form with ease from any device, leading to more timely submissions and a better overall user experience.

Support Form - Perfectly Responsive Support Form for XenForo

Easy To Use XenForo Support Form Builder

On XenForo, the Support Form builder lets you create and modify your form with ease, eliminating the need for coding know-how. Our intuitive user interface allows you to easily modify the form's fields, layout, and styling with just a few clicks. Additionally, you can view your changes in real-time, ensuring that your form appears precisely as you envisioned it.

Support Form - Easy To Use XenForo Support Form Builder

Streamline Support Form Integration with XenForo's Easy Embedding Process

Embedding the Support Form on your XenForo community can be achieved by effortlessly copying and pasting the provided code snippet into your page's HTML. Boasting an auto-updating design, the support form ensures that any changes made in the Support Form editor are quickly reflected on your XenForo community. This makes it a hassle-free process to personalize the form and seamlessly integrate it into your community for your customers to access easily.

Support Form - Streamline Support Form Integration with XenForo's Easy Embedding Process

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.